Role Description We're looking for an experienced Cloud Engineer with strong expertise in AWS and Azure to join a global engineering team building secure, scalable, and modern cloud platforms. In this role, you'll combine cloud-native engineering, DevSecOps automation, and data platform capabilities to support software engineering, observability, analytics, and enterprise platform initiatives. Qualifications - 10+ years of experience in Cloud Engineering, DevOps, or Platform Engineering - Strong hands-on experience with AWS services and working knowledge of Azure - Expertise in Terraform, CI/CD, GitOps, and infrastructure automation - Experience with Docker, Kubernetes, EKS, and AKS - Knowledge of event-driven architectures and serverless technologies - Understanding of modern data platforms and lakehouse architectures - Strong communication skills and experience collaborating with global teams Requirements - AWS | Azure | Terraform | Kubernetes | Docker | GitHub Actions | Lambda | SQS | EventBridge | Step Functions | S3 | Databricks | Spark | Synapse | PostgreSQL | OpenSearch | Neo4j Benefits - AWS or Azure certifications - Experience with observability, data governance, and security compliance - Background in enterprise software, automotive, or regulated environments - Global collaboration across APAC, Europe, and North America - Opportunity to work on large-scale cloud and platform engineering initiatives

• Design and implement serverless workloads on AWS using Lambda, API Gateway, EventBridge, SQS, SNS, Step Functions, DynamoDB, and S3 • Author and maintain CloudFormation (YAML) templates as the source of truth for infrastructure, including nested stacks, change sets, and drift detection • Build and maintain CI/CD pipelines that lint, test, package, and deploy CloudFormation stacks and code across environments with defined promotion and rollback strategies • Develop Python based Lambda functions, internal tooling, and automation with appropriate testing, logging, error handling, and dependency management • Provide architecture guidance for distributed event-driven systems, including choreography vs. orchestration, idempotency, delivery semantics, dead-letter and replay strategies, and schema evolution • Define event contracts and async integration patterns in partnership with application teams • Implement observability across services: structured logging, distributed tracing (OpenTelemetry), metrics, and actionable alarms • Participate in incident response and post-incident reviews and convert findings into automated guardrails and runbooks • Conduct code and design reviews; mentor junior and mid-level engineers on serverless patterns, IaC standards, and operational practices

• Адмініструвати та підтримувати Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive). • Керувати користувачами, групами, ліцензіями, ролями та доступами. • Підтримувати Microsoft Intune (політики, профілі, захист застосунків, розгортання ПЗ, реєстрація пристроїв). • Адмініструвати Microsoft Entra ID (Conditional Access, MFA, Enterprise Applications, RBAC). • Підтримувати Azure-інфраструктуру та compute-ресурси (Virtual Machines, Networking, Backup, Monitor, Log Analytics), виконувати моніторинг, troubleshooting та планування ресурсів. • Автоматизовувати адміністративні задачі за допомогою PowerShell. • Аналізувати інциденти, працювати з журналами аудиту та взаємодіяти з Microsoft Support. • Документувати рішення та підтримувати актуальність технічної документації.

• Lead the day-2 management, support, and continuous improvement of contracted and onboard cloud-managed database platforms across customer environments. • Own complex database incidents, escalations, and problem investigations involving availability, performance, replication, connectivity, failed jobs, schema issues, storage growth, backup failures, restore events, and recovery scenarios. • Administer and optimize contracted cloud-managed database services across AWS, Azure, and GCP, including approved relational, NoSQL, in-memory, and our supported analytics platforms. • Plan and execute approved database operational changes and lifecycle activities including scaling where supported, parameter changes, maintenance coordination, backup validation, restore testing, failover readiness validation, and platform hygiene in compliance with client change control procedures. • Perform database performance management activities including query analysis, slow-query identification, missing/duplicate/unused index analysis, execution plan review, regression detection, wait-state and lock contention analysis, parameter tuning within approved change windows, and performance baseline and trend tracking. • Validate and support backup, restore, retention, point-in-time recovery, replication health, high-availability configuration, failover readiness, and database-layer recovery operations within the technical capabilities of the platform and the approved service scope. • Validate and support database security and compliance posture, including encryption-at-rest and encryption-in transit settings, audit logging and retention validation, CIS benchmark assessment, and network access control assessment for contracted database platforms. • Coordinate operational readiness input for separately scoped migration, upgrade, or modernization efforts when required, while maintaining day-2 operational support for in-scope database platforms. • Maintain monitoring, threshold-based alerting, runbooks, operational documentation, capacity tracking, and health checks for contracted database instances, including alert triage, acknowledgment, and initial remediation within contracted response expectations. • Use approved operational tooling, SQL, scripting, and existing automation capabilities to improve repeatability and service delivery, while aligning any new automation development to separately scoped project work when required. • Partner with client application and infrastructure teams on cross-tier incidents, approved operational changes, workload onboarding, and production operational requirements within the contracted service scope. • Mentor Cloud Engineers and other team members on cloud database operations, troubleshooting methods, standards, and best practices; review work for quality and completeness. • Follow and reinforce ITSM and client change control processes for incident, request, problem, and change management, including pre-change impact assessment, rollback planning, emergency change handling, RCA documentation for SEV-1 and SEV-2 incidents, and customer-facing status communication; participate in after hours/on-call support for critical incidents and approved changes as needed. • Escalate platform-level issues to cloud provider support and manage provider support cases on behalf of the client when required. • Track engine minor version releases and associated CVEs for contracted database platforms and coordinate patch planning within the boundaries of the service scope; major engine version upgrades are handled through separate project scoping. • Prepare and deliver recurring service governance outputs, including weekly operational touchpoints, monthly operational reporting, quarterly business reviews, and ad hoc reporting within the monthly allocation of the service. • Other job duties as assigned.