• Define and implement visual patterns and guidelines for logistics groups, ensuring cross-team collaboration and adherence to those standards. • Actively participate in design forums, exchanging ideas and helping shape strategy. • Inspire the team with strong visual leadership, contributing to the creation of high-quality interfaces. • Develop and refine the delivery driver journey, including competitive analysis and optimization of the user experience. • Create screens that are considered state-of-the-art, positively impacting business objectives.

• Responsible for the design and development of the overall functionality of digital products to ensure exceptional user experience • Translate complex concepts and interactions into visually coherent wireframes or prototypes. • Design and develop UX interfaces and workflows to enhance user experience. • Research, understand, and utilize ongoing mobile applications’/website analytics. • Create customer experience journeys for product/project features, web pages, product interstitials, notifications, etc. • Develop detailed wireframes, user flows, mockups, and other product deliverables to effectively communicate designs and product requirements. • Collaborate with project teams to create artwork for the platform that satisfies requirements and strategic messaging. • Work closely with a cross-functional team of designers, software engineers, product managers, and business owners through all product development phases.

Role Description NearSource is seeking a Mobile UX/UI Designer (AI-Powered Product Experience) to support the evolution of a mobile platform used across multiple product areas. This role is responsible for delivering user-centered mobile experiences, scaling design systems, and supporting the development of AI-powered capabilities. The successful candidate will collaborate closely with product, engineering, and design teams to drive high-quality design execution across the mobile ecosystem. Key Responsibilities - Product & Feature Design - Design and deliver mobile product features aligned with product roadmap objectives. - Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs. - Produce detailed design specifications to support engineering implementation. - Drive continuous enhancement of onboarding, navigation, workflows, and integrated product experiences. - Support design validation, usability improvements, and iterative feature refinement. - AI-Powered Experiences - Execute design initiatives supporting mobile AI assistant capabilities, including chat, voice, and vision-based experiences. - Collaborate with cross-functional stakeholders to integrate AI-driven workflows across the platform. - Contribute to interaction patterns, design frameworks, and usability standards for intelligent product experiences. - Design System & Component Architecture - Maintain and evolve scalable mobile design systems and component libraries. - Develop and refine reusable UI components, patterns, and page-level structures. - Ensure consistency, accessibility, and scalability across mobile products. - Identify and address design system gaps to improve efficiency and maintainability. - User Experience Optimization - Conduct UX audits to identify usability issues and improvement opportunities. - Reduce friction across mobile workflows and critical user journeys. - Improve discoverability, navigation, search, and notification experiences. - Drive consistency across product interactions and user touchpoints. - Cross-Functional Collaboration - Partner closely with product managers, engineers, and designers throughout the product lifecycle. - Participate in design reviews, feedback sessions, and cross-functional planning activities. - Contribute to organization-wide design standards and best practices. - Support alignment across multiple product teams and initiatives. - Additional Responsibilities - Support ongoing redesign and modernization efforts across the mobile application. - Improve mobile-specific workflows and operational efficiency. - Help align user experiences across issues, forms, documents, photos, and related product areas. - Ensure design quality and consistency across parallel workstreams. Qualifications - 4+ years of experience in mobile UI/UX design. - Strong experience designing end-to-end mobile product experiences. - Proven ability to own feature design from concept through delivery. - Expertise in creating user flows, wireframes, prototypes, and high-fidelity UI designs. - Experience working with design systems and scalable component libraries. - Proficiency with Figma and other modern design tools. - Strong understanding of mobile-first design principles and interaction patterns. - Ability to collaborate effectively with engineering, product, and design teams. - Familiarity with front-end development concepts and agentic tooling. - Ability to contribute beyond design and support implementation efforts when needed. - Strong communication, presentation, and stakeholder management skills. Nice-to-Have Skills - Experience designing AI-powered or intelligent user interfaces. - Familiarity with conversational, voice-based, and multimodal user experiences. - Knowledge of iOS Human Interface Guidelines and Android Material Design principles. - Experience working on enterprise software or SaaS platforms. - Exposure to complex workflow-driven mobile applications. - Understanding of accessibility standards and inclusive design practices. Working Environment - Operates under the guidance of senior design leadership. - Collaborates across multiple product teams and business functions. - Works within a fast-paced environment supporting parallel initiatives and product streams. Impact of the Role - Enabling scalable mobile design execution across multiple product areas. - Supporting the delivery of AI-powered product capabilities. - Maintaining consistency, usability, and quality across the mobile experience. - Reducing design delivery bottlenecks and improving product outcomes. Apply Now Apply now, or share your resume with salary expectations at careers@nearsource.ca . Thank you for considering a career with us! Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there's a strong match, we'll reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest. Equal Opportunity Employer NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.

• Help shape and scale a new product in enterprise platforms for revenue cycle management (RCM) • Partner closely with Product and Engineering to define and deliver complex, high-impact workflows • Evolve a large, multi-surface product while helping stand up a new client-facing, AI-enabled offering • Work across an existing production system with active internal users and a new AI-enabled product