Role Description We are seeking a Senior Director of Programming & Training to lead the strategy, design, implementation, and continuous improvement of all therapist-facing programming and training at Nema. This role is focused on building world-class clinical programming, scalable therapist education, and evidence-based training systems that elevate clinical quality across the organization. This leader will partner closely with the Chief Medical Officer, Director of Therapy, Clinical Advisors, and cross-functional stakeholders to architect innovative, high-impact clinical programming and learning experiences that improve therapist proficiency and patient outcomes. At Nema, every team member shapes the direction of the company. If you thrive in a mission-driven, patient-centered environment that blends clinical rigor, innovation, and scalable growth, we invite you to apply. Responsibilities - Clinical Excellence - Define and operationalize competency standards for evidence-based psychotherapies, including CPT and other trauma-focused modalities. - Design scalable therapist performance frameworks that evaluate clinical competency, treatment fidelity, therapeutic effectiveness, and quality of care. - Establish standardized systems for therapist assessment, ongoing skill development, performance calibration, and remediation. - Build scalable models for clinical observation, case review, documentation review, and feedback delivery to ensure consistency and excellence in care. - Partner with clinical leadership to align therapist evaluation systems with organizational quality metrics and patient outcomes. - Lead initiatives that promote clinical excellence, treatment fidelity, and continuous professional development across the therapist organization. - Stay current on emerging research and best practices in psychotherapy training, supervision, and competency evaluation, integrating findings into organizational standards and processes. - Programming Leadership - Design, implement, and continuously improve therapist-facing clinical programming in alignment with evidence-based best practices and Nema's care model. - Build scalable clinical pathways, curricula, protocols, and learning experiences that improve care quality, therapist effectiveness, and patient outcomes. - Conduct learning needs assessments and leverage therapist performance data, clinical outcomes, and stakeholder feedback to inform programming priorities and educational interventions. - Collaborate with Clinical Advisors and organizational leadership to drive continuous quality improvement across therapeutic programming. - Identify opportunities for innovation and integrate emerging trauma research into clinical offerings. - Lead the strategy and evolution of therapist learning infrastructure, including learning management systems (LMS), learning analytics, and educational technology. - Develop clinical enablement resources, toolkits, and implementation guides that support scalable delivery of care. - Serve as the lead for new clinical programming initiatives, including Rise, and directly manage the program lead through development, implementation, and scale. - Training Leadership - Lead therapist training initiatives, including CPT certification support, DBT skills instruction, and other trauma-focused modalities. - Develop best-in-class training materials, clinical guides, competency frameworks, assessments, and educational resources. - Design competency-based learning programs that support therapist onboarding and ongoing skill development, supporting measurable improvements in clinical performance. - Apply adult learning principles and evidence-informed educational practices to maximize learner engagement, knowledge retention, and transfer to clinical practice. - Conduct quality audits and analyze therapist performance data and clinical outcomes to identify capability gaps and inform targeted learning interventions. - Facilitate weekly or bi-weekly case consultation groups for Therapy Leads. - Lead internal and external clinical education sessions, workshops, webinars, and training events. - Serve as owner of Nema's clinical LMS and reporting systems, using data insights to continuously improve training effectiveness, learner engagement, competency development, and clinical quality. - Partner with the Director of Therapy and clinical leadership to ensure training programs align with operational, quality, and organizational goals. Qualifications - Advanced clinical degree (eg. PhD, MD, LCSW) with at least 5 years of post-graduate clinical experience. - Deep expertise in evidence-based treatment for PTSD and trauma-related disorders, with particular expertise in Cognitive Processing Therapy (CPT). - CPT Provider status. - At least 3 years of experience designing, implementing, and evaluating therapist training, clinical education, or professional development programs. - Experience building, managing, or optimizing learning management systems (LMS) and leveraging learning data to drive program effectiveness. - Strong curriculum development, facilitation, and presentation skills, with the ability to translate complex clinical concepts into engaging learning experiences. - Excellent clinical judgment and demonstrated ability to coach, mentor, and develop therapists across varying levels of experience. - Outstanding written and verbal communication skills. - Proven ability to work independently while collaborating effectively across clinical and cross-functional teams in a fast-paced, high-growth environment. - Deep commitment to clinical excellence, evidence-based care, and patient-centered outcomes. Preferred Qualifications - Certification in Dialectical Behavior Therapy (DBT). - Training or certification in additional trauma-focused modalities, such as Prolonged Exposure (PE) or Eye Movement Desensitization and Reprocessing (EMDR). - CPT Trainer status. - Experience designing and scaling therapist education programs, competency frameworks, curricula, and learning systems grounded in adult learning principles and instructional design best practices. - Experience applying instructional design methodologies (e.g., ADDIE, SAM, backward design, or similar frameworks) to develop effective, measurable learning experiences. - Experience using therapist performance data, patient outcomes, and quality metrics to inform programming, training, and continuous improvement efforts. - Experience working in startup, telehealth, or other high-growth healthcare environments. Benefits - This is a full-time, exempt position with a salary range of $155,000–$185,000 annually, dependent upon experience, qualifications, and market considerations. - This role is also eligible for competitive equity, reflecting the impact and scope of the position at an early-stage, mission-driven company. - Comprehensive benefits include healthcare stipend, 401(k) with matching, and stipends for work-from-home productivity and continued education. - Generous PTO and flexible work hours. - Remote-first culture with supportive team norms. - Inclusive, trauma-informed leadership. - Opportunity to grow with a fast-moving, mission-driven company.

• Oversees the management and development of QMS programs: deviations, events, CAPAs, change control, vendor/supplier lifecycle management; audit – vendor, clinical investigator site, self-inspection/audit; quality technical agreement; risk management. • Oversees, maintains, and manages the process of qualifying, re-evaluating, determining risk score and status to vendors. Works with quality counterparts to ensure appropriate responses are provided and CAPA closured as part of the audit process. • Creates, maintains, and manages master audit schedules. • Manages and/or performs compliance audits according to established audit schedule or project objectives. • Manages the creation/revision of quality technical agreements. • Establishes, maintains, and manages key quality indicator (KQI) metrics program for the areas of responsibility. • Oversees the internal audit program and ensures associated CAPA are closed according to established timelines. • Performs, strategizes, and executes QMS reviews and gap analyses plus their resolution plans to ensure phase appropriate compliance and consistent QMS approaches. • Supports regulatory submissions data integrity and compliance reviews and the review of ongoing updates to regulatory filings against source documentation. Ensures gaps identified are adequately remediated before submission. • Leads the remediation of gaps identified in all areas of responsibility to assure cGMP compliance and inspection readiness. • Supports the QMS compliance infrastructure, as needed, including, but not limited to, document control, training program, and quality event programs (e.g., Deviation, CAPA, Investigation, Change Control). • Supports the facilitation of regulatory authority inspections. • Collaborates within and across departments to ensure achievement of company goals, including compliance with all applicable standards and provide quality and compliance guidance. • Creates and leads QA initiatives that drive quality management systems to a state of operational excellence.

Role Description The Senior Director of Revenue Cycle Management provides executive-level oversight of end-to-end revenue cycle operations across multiple service lines, states, and payor environments. This role is responsible for the strategic direction, operational performance, and financial accountability of all billing, collections, accounts receivable, denial management, and reimbursement functions within the organization. Operating in a complex, multi-state environment with diverse payor relationships, the Senior Director leads a large, multi-level team of Directors, Managers, and frontline revenue cycle professionals. This role is accountable for driving measurable improvements in cash collections, AR days, denial rates, and cost-to-collect while ensuring full regulatory compliance and maintaining the highest standards of operational excellence. The Senior Director serves as a key member of the executive revenue cycle leadership team and a primary liaison between revenue cycle operations, clinical leadership, finance, compliance, and managed care. Responsibilities - Strategic Leadership & Operational Oversight - Provide executive-level leadership across all revenue cycle functions including eligibility, authorization, billing, collections, denial management, and accounts receivable. - Develop and execute multi-year strategies to optimize cash collections, reduce AR days, improve denial outcomes, and drive cost efficiency across a large, multi-state revenue cycle operation. - Establish, monitor, and report on key performance indicators (KPIs) across all revenue cycle functions, using data to drive continuous performance improvement. - Partner with the Vice President of Revenue Cycle and executive leadership to align revenue cycle strategy with organizational goals, growth initiatives, and financial targets. - Lead revenue cycle planning and execution for mergers, acquisitions, joint ventures, start-ups, and divestitures. - Represent revenue cycle operations in cross-functional leadership forums and serve as a subject matter authority on revenue cycle performance. - Financial Performance & Accountability - Accountable for AR performance, cash collections, denial rates, write-off management, and overall cost-to-collect across the full revenue cycle portfolio. - Manage the annual departmental operating budget; identify and implement opportunities for cost efficiency, process improvement, and resource optimization. - Monitor payor reimbursement trends across a complex multi-payor environment. - Drive root cause analysis of billing, authorization, and collection challenges; implement sustainable corrective actions with measurable outcomes. - Develop and present financial performance reports and operational analyses to executive leadership. - Multi-State Payor & Regulatory Complexity - Lead revenue cycle operations across a geographically dispersed, multi-state footprint. - Maintain current and comprehensive knowledge of Medicare, Medicaid, managed care, commercial, and waiver program billing requirements. - Oversee payor contracting alignment from a revenue cycle perspective. - Cultivate and maintain strategic relationships with key payor representatives. - Monitor state-specific regulatory requirements and ensure timely operational alignment. - Serve as primary revenue cycle liaison with the managed care and payor contracting teams. - Team Leadership & Talent Development - Lead, develop, and retain a high-performing team of Directors, Managers, and frontline revenue cycle leaders. - Establish staffing models aligned with operational volume, complexity, and business needs. - Build a culture of accountability, engagement, continuous improvement, and professional growth. - Drive performance management processes. - Partner with HR and talent acquisition to attract, develop, and retain top revenue cycle talent. - Promote collaboration, inclusion, and knowledge-sharing across geographically distributed teams. - Compliance, Risk & Regulatory Oversight - Ensure full compliance with all federal, state, and payor regulations governing healthcare billing and collections. - Serve as an organizational subject matter expert on regulatory changes impacting revenue cycle operations. - Oversee internal controls across all revenue cycle functions. - Identify operational and compliance risks proactively. - Maintain accountability to all organizational compliance programs and policies. - Process Improvement & Technology Enablement - Drive enterprise-wide process standardization and optimization across all revenue cycle functions. - Identify and implement automation and technology solutions. - Maintain expert-level proficiency in revenue cycle technologies. - Partner with IT, Revenue Systems, and external vendors to optimize system functionality. - Champion a data-driven operational culture. - Vendor Management & External Partnerships - Oversee all revenue cycle vendor relationships. - Negotiate and manage vendor performance agreements. - Partner with procurement and legal on vendor contract renewals. Qualifications - Bachelor’s degree in Business, Finance, Healthcare Administration, or related field required; Master’s degree preferred. - 10+ years of progressive leadership experience in healthcare revenue cycle management or healthcare operations. - Minimum 5 years of direct experience leading Director-level or above revenue cycle teams. - Demonstrated expertise in Medicare, Medicaid, managed care, commercial, and waiver program billing and reimbursement. - Proven track record of driving measurable improvement in AR performance, cash collections, denial rates, and cost-to-collect. - Strong financial acumen. - Demonstrated ability to lead, develop, and retain high-performing multi-level teams. - Advanced proficiency in revenue cycle technologies. - Experience leading revenue cycle through mergers, acquisitions, or large-scale organizational transformations preferred. Core Competencies - Executive-level strategic thinking and operational execution. - Advanced financial and analytical acumen. - Demonstrated ability to manage complexity across multi-state, multi-payor, multi-system environments. - Exceptional leadership, talent development, and organizational effectiveness. - High-stakes decision-making with demonstrated accountability for outcomes. - Superior communication and executive stakeholder management. - Expertise in healthcare regulatory compliance and billing integrity. - Proven change leadership in large-scale organizational transformation. Preferred Qualifications - Experience within home health, hospice, palliative care, or community-based care settings. - Graduate degree (MBA, MHA, MSHL) or professional certification (CRCR, CHFP, or equivalent). - Experience managing revenue cycle vendor relationships and performance contracts. - Familiarity with HCHB, Waystar, Change Healthcare, AlphaCollector, or comparable revenue cycle technology platforms. - Demonstrated experience presenting revenue cycle performance and strategy to C-suite or board-level leadership. Company Description Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

• Identify and pursue strategic opportunities for IHC and NGS based diagnostic programs for targeted therapies and immuno-oncology agents. • Serve as the strategic thought partner to senior executives and R D leadership at biopharma companies, fostering trust, strategic, and scientific alignment. • Serve as the BD lead managing diagnostic partnerships from early-stage evaluation through deal closing. • Define partnership value propositions by integrating our scientific strengths with the commercial needs of biopharma customers. • Oversee implementation of joint go-to-market plans, ensuring alignment on launch timing, geographies, messaging, and field deployment. • Help strengthen external materials that clearly communicate the value of our diagnostic offerings to clinicians, KOLs, and payers. • Lead diagnostic partnerships and act as a key escalation point, ensuring consistent communication between internal stakeholders and partner organizations.