• Responsible for development and delivery of Medical Affairs plan and strategies for Neuromuscular programs • Lead the Senior Medical Affairs leader on Neuromuscular Integrated Product Team (IPT) • Responsibilities include Medical Communications, Patient Advocacy, Field medical strategy, Continuing Medical Education, Health-Economics Outcomes Research (HEOR), Integrated evidence generation • Implement KOL engagement plan in collaboration with clinical operations and clinical development • Collaborate with clinical study teams for recruitment and retention of clinical studies • Execute Medical Affairs activities including key opinion leader engagement, congress planning, publication planning • Establish relationships with thought leaders and advocacy partners • Develop KOL engagement plan, congress strategy, publication plans, and oversee publications • Lead medical educational initiatives in support of defined educational strategies • Generate strategy around patient advocacy and manage budgets and timelines for Neuromuscular medical affairs initiatives

• Develop and lead the end-to-end Customer Success enablement strategy (new hire onboarding and ongoing learning) (30%): Design standardized onboarding programs across all CS functions. • Build continuous learning frameworks aligned to product, process, and role evolution. • Partner with functional leaders to identify skill gaps and training priorities. • Oversee quality assurance, auditing, and retraining programs (20%): Establish quality standards across CS functions. • Implement audit frameworks to assess performance and adherence to best practices. • Drive targeted retraining initiatives based on audit findings and performance data. • Lead internal communication and meeting coordination for CS organization (15%): Own planning and execution of CS town halls, all-hands, and leadership meetings. • Ensure consistent messaging, agenda alignment, and follow-up actions. • Partner with leadership to align communications with strategic priorities. • Drive change management and enablement for product releases, process changes, and organizational initiatives (10%): Collaborate with Product, Operations, Transformation, and functional leaders to support organizational readiness. • Develop change management strategies, communication plans, and learning approaches to drive adoption. • Ensure readiness plans are in place across all CS functions. • Deliver scalable training, reinforcement, and adoption strategies to support behavior change and operational consistency. • Establish and track enablement effectiveness metrics (10%): Define KPIs (e.g., time to proficiency, quality scores, productivity improvements). • Monitor outcomes and continuously refine programs. • Provide reporting and insights to CS leadership. • Lead and develop a high-performing enablement and quality team (10%): Manage team responsible for training, quality, and internal coordination. • Build scalable processes and career development pathways. • Drive accountability and performance management. • Partner cross-functionally to align enablement with broader business initiatives (5%): Collaborate with CS Operations, Transformation, Product, and HR. • Ensure alignment with organizational priorities and growth strategy.

Role Description Reporting to the Senior Vice President, Clinical Operations, the Director/Senior Director, Clinical Trial Supplies will provide strategic and operational leadership for global clinical trial supply management across Phase I-Phase III of development. This role is responsible for the end-to-end planning and execution of clinical supply continuity, including: - Forecasting - Inventory management - Global distribution - Reverse logistics The position serves as the primary point of contact for clinical supply strategy across internal teams and external vendors/partners. Qualifications - Bachelor’s degree required; advanced medical or life sciences or a related area degree preferred (e.g., MS, PhD) - 12+ years of experience in the life sciences industry or an equivalent combination of academic and industry experience - 8+ years of team leadership experience, with a proven track record of building effective teams and driving innovation in clinical trial optimization - Extensive experience managing clinical supply chains and working with CMOs in a cGMP environment - Strong knowledge of drug development, ICH-GCP, and applicable regulatory requirements (including 21 CRF Part 11) - Ability to influence and lead others in preparing for audits and inspections - Willingness and capability to work effectively in a smaller biotech company - Proven ability to handle a high volume of complex tasks within a given timeline - Self-motivated, independent, and results-oriented - Excellent organizational and problem-solving skills - Exceptional attention to detail - International clinical supply experience preferred - Excellent communication and interpersonal skills - Strong analytical and problem-solving abilities, with a strategic mindset Requirements - Periodic/regular travel, including up to 10% of work time, which may include overnight travel Benefits - Group healthcare plans that offer medical, dental, vision, and basic life and AD&D insurance - Short-term and long-term disability insurance - Flexible spending accounts and health savings accounts - Voluntary insurance programs, including voluntary life, AD&D accident, and critical illness - 401(k) plan enrollment - Accrual of 10 hours of paid vacation time every month - Accrual of 1 hour of paid sick leave for every 30 hours worked - 17 paid holidays each calendar year, including a winter closure - Annual discretionary bonus and an equity award

Role Description Code3 is looking for a strategic and client-obsessed Associate Director, Media Strategy & Client Partnerships to lead connected media strategy for a portfolio of DTC brands. This role sits at the center of our client teams, driving performance across paid search, paid social, programmatic, and affiliate channels while serving as the primary strategic partner to clients. The ideal candidate brings deep expertise of the eCommerce space including DTC & Marketplaces, media strategy, a strong creative point of view, and hands-on fluency in GA4 and understanding of Shopify. This person understands how connected media channels work in concert to move a customer from awareness to conversion and how to translate that into compelling narratives for clients and actionable direction for internal teams. What you’ll do: - Client Leadership & Strategy Across Channels: - Serve as the strategic partner for a portfolio of eCommerce (DTC & Marketplace) clients, owning the overall media strategy and relationship across paid search, paid social, programmatic, and affiliate channels. - Lead integrated media strategies that connect channel performance to client business goals; translating media metrics into business outcomes clients care about. - Develop and present the media mix and recommendations, quarterly business reviews, and campaign recaps with clear, client-ready storytelling. - Apply critical evaluation of client briefs and align channel strategies to holistic brand goals; communicate any challenges or misalignments proactively. - Understand the client’s business KPIs and serve as a connector between media performance and overall business success. - Ensure client needs and requests match approved scope and staffing plans; serve as point of escalation for scope conversations. - Partner with creative teams to bring a strong creative strategy perspective to media recommendations; including ad formats, messaging frameworks, and creative testing roadmaps. - Leverage GA4 and Shopify data to develop insights, track customer journeys, and inform strategic recommendations at both the campaign and portfolio level. - Team Collaboration & Internal Alignment: - Translate client feedback into actionable next steps that help teams meet and exceed expectations. - Collaborate with Finance and Practice leaders to support profitability goals through effective resourcing, pricing, and SOW management. - Define clear expectations and cross-functional needs to drive successful client outcomes. - Revenue Growth & Profitability: - Oversee quarterly and annual strategic plans for client accounts; participate in new business pitches as a connected media subject matter expert. - Partner with Finance and Practice leaders on SOW management, pricing, and profitability goals. - Proactively identify upsell and cross-sell opportunities across the connected media portfolio. - Monitor portfolio financial health and maintain accurate updates in the Client Health Tracker and revenue workbooks; communicate changes and rationale to Pod Leaders. - Oversee budget allocation for client projects, ensuring optimal utilization of resources and maximizing ROI. - Performance Leadership & Business Growth: - Lead teams responsible for activation, media strategy, and creative execution to ensure accounts perform against business goals and growth targets. - Monitor media + channel trends, search visibility, competitive activity, and category dynamics to identify optimization opportunities. - Evaluate retail media, marketplace sales, and conversion performance using dashboards, reporting tools, and commerce analytics platforms. - Identify portfolio growth opportunities through expanded marketplace support, media investment, content optimization, and integrated channel strategies. - Serve as a trusted partner to client stakeholders by delivering strategic insights and forward-looking commerce recommendations. Who will love this role: - A connected media strategist who brings equal parts analytical rigor and creative curiosity to the work. - A client champion who thrives on building trusted relationships and making clients look brilliant in their organizations. - A proactive problem solver who anticipates challenges before they become fires. - A collaborative team leader who energizes cross-functional teams and fosters a culture of accountability and growth. - A compelling storyteller who can translate complex performance data into clear strategic narratives. - A curious learner who stays ahead of trends in DTC media, creative strategy, and marketing technology. Qualifications - 5+ years of experience in digital marketing with a strong focus on DTC paid media strategy; including paid search, paid social, programmatic, and/or affiliate channels. - Deep understanding of how connected media channels work together across the full consumer funnel from awareness through conversion and retention. - Proven track record managing complex client relationships and multi-channel integrated strategies in an agency or in-house environment. - Proficiency in GA4: experience using it to analyze customer journeys, build audiences, and develop performance insights. - Proficiency in Shopify: experience leveraging Shopify data and ecosystem (including integrations with media platforms) to drive DTC strategy. - Strong creative strategy experience: a point of view on how great creative drives performance, with the ability to brief, evaluate, and iterate on creative in partnership with creative teams. - Financial and business acumen: ability to manage SOWs, understand profitability drivers, and contribute to revenue forecasting. - Strong executive presence and presentation skills; ability to communicate complex media concepts to clients in a clear and compelling way. - Experience mentoring junior team members and driving cross-functional collaboration. Benefits - Full medical, dental, and vision benefits as well as generous retirement program. - Thoughtful parental leave and return program. - Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December. - Ongoing learning and development opportunities.