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Tinuiti

Tinuiti is the largest independent performance marketing firm across TV & Audio, Google, Meta, and Amazon.

Workplace Experience Sr. Specialist

Threat Intelligence SpecialistSecurity AnalystFull TimeRemoteSeniorTeam 1,001-5,000Since 2016H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Senior

Job Description

Workplace Experience Sr. Specialist

Tinuiti

Role Description As a Workplace Experience Sr. Specialist based at our New York hub, you play a critical role in ensuring a seamless, high-quality day-to-day office experience. You will create an organized, welcoming, and well-run environment that supports our employees, clients, and prospective partners. This role blends hospitality, operations, and culture—owning vendor management, in-office experiences and activations, and serving as a key ambassador of Tinuiti’s brand through every workplace interaction. - Serve as the primary point of contact for all office management and facilities-related needs, providing in-person support in New York and coordinating solutions for remote employees as needed. - Own relationships with all Workplace Experience vendors and building management, including contract oversight, performance management, and issue resolution. - Manage office operations, including supplies, services, and expense tracking to ensure efficiency and cost effectiveness. - Provide first response to office IT troubleshooting. - Own Tinuiti’s coworking platform (Upflex), supporting employee bookings across hubs, including London, and providing ad hoc support as needed. - Act as a key partner to our Mexico City office and London coworking hub, ensuring alignment in workplace standards, communication, and employee experience. - Oversee the full New York office visitor experience, including seating, food & beverage, accessibility, safety, and compliance. - Partner cross-functionally to deliver a best-in-class experience for internal teams, clients, and guests. - Plan and execute in-office events, activations, and moments that drive engagement and connection in a hybrid environment. - Develop and implement creative, data-informed initiatives to enhance workplace satisfaction, utilization, and overall employee experience. - Maintain office readiness at all times, proactively identifying and addressing operational needs before they arise. Qualifications - 4+ years of experience in office management, workplace experience, or a similar operational role creating and fostering a collaborative, welcoming, productive office experience and environment. - Media agency experience preferred. - Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar) and comfort learning new workplace tools and systems. - Experience managing vendors and external partners, including coordination, communication, and issue resolution. - Strong organizational skills with the ability to manage multiple priorities and maintain a high level of attention to detail. - Excellent communication and interpersonal skills, with a client-service mindset. - Experience troubleshooting IT support issues regarding device connectivity, Zoom room functionality, and work station operability. - Ability to work both independently and cross-functionally in a fast-paced environment. - Previous experience in an agency or similarly dynamic, client-focused environment preferred. - Working knowledge of office safety protocols and compliance standards. - Experience with workplace and operational tools such as Navan, Upflex, Emburse, and Jira is a plus. - Comfort using AI-powered tools to streamline workflows, improve efficiency, and support day-to-day operations. Requirements - Ability to occasionally lift and move items up to 20 lbs (e.g., office supplies, event materials). - Ability to perform a range of physical activities associated with office setup and operations, including standing, walking, and adjusting workspace configurations as needed. - Ability to remain in a stationary position for extended periods and move throughout the office as required. Benefits - Unlimited PTO: We offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. Additionally, we provide 20 paid holidays, including multiple long weekends. - Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts. - Retirement: Match up to 4% of your contributions at 100%. - Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity. - Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. - Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.

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