• Lead oversight of end-to-end trade workflows within Aladdin, ensuring operational accuracy, risk mitigation, and timely issue resolution. • Provide subject matter expertise across Aladdin Front Office tools including OMS, pre-trade compliance, live blotters, exposure dashboards, and IBOR views. • Establish controls and monitoring processes to validate cash, positions, allocations, and trade lifecycle dependencies. • Proactively identify operational risks and implement preventive measures to reduce trade breaks and downstream exceptions. • Partner with Trading, Post-Trade Operations, Technology, and external counterparties to resolve complex trade and settlement issues. • Drive continuous improvement initiatives across workflow efficiency, reporting, and operational governance. • Mentor and guide junior team members, promoting best practices in trade lifecycle management and Aladdin utilization. • Develop and maintain reporting frameworks leveraging Excel and SQL for intraday validation, reconciliation oversight, and portfolio support.

• Oversee threat detection, analysis and neutralization • Respond as soon as critical alerts are triaged • Actively support the restoration of essential services

• Own technical onboarding and integration projects from kickoff to BAU handover. • Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track. • Unblock day-to-day delivery challenges and make fast decisions when priorities shift. • Act as the main delivery partner for clients during onboarding, building trust through clarity and execution. • Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals. • Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs. • Build and improve scalable delivery processes together with the Lead of Global Delivery. • Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency. • Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows. • Lead and grow a team of technical delivery experts, fostering ownership and accountability. • Scale the team’s impact and responsibilities as onboarding volume and complexity increase.

• Build & Evolve the IT PMO • Create a scalable project & program management framework for all IT teams • Establish standards, documentation, templates, and lifecycle expectations • Implement intake, prioritization, governance, planning, and review ceremonies • Continuously refine processes as the organization and technology landscape evolve • Drive Cross‑Functional Alignment • Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT • Coach project managers and technical leaders on PMO processes • Reinforce documentation, communication, and governance standards • Support change management and organizational readiness for major initiatives • Oversee large, multi‑team, enterprise‑level programs • Serve as the central point for scope, timing, resourcing, and risk mitigation • Ensure initiatives deliver on‑time, on‑scope, and on‑value • Collaborate with stakeholders to define business cases, benefits, and success metrics • Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.) • Build dashboards and reporting for leadership and executive visibility • Improve tooling, automation, forecasting, and transparency across teams • Hire, mentor, and grow a team of project managers • Foster a culture of accountability, collaboration, and continuous improvement • Support the long‑term evolution and scaling of the PMO