• Build & Evolve the IT PMO • Create a scalable project & program management framework for all IT teams • Establish standards, documentation, templates, and lifecycle expectations • Implement intake, prioritization, governance, planning, and review ceremonies • Continuously refine processes as the organization and technology landscape evolve • Drive Cross‑Functional Alignment • Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT • Coach project managers and technical leaders on PMO processes • Reinforce documentation, communication, and governance standards • Support change management and organizational readiness for major initiatives • Oversee large, multi‑team, enterprise‑level programs • Serve as the central point for scope, timing, resourcing, and risk mitigation • Ensure initiatives deliver on‑time, on‑scope, and on‑value • Collaborate with stakeholders to define business cases, benefits, and success metrics • Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.) • Build dashboards and reporting for leadership and executive visibility • Improve tooling, automation, forecasting, and transparency across teams • Hire, mentor, and grow a team of project managers • Foster a culture of accountability, collaboration, and continuous improvement • Support the long‑term evolution and scaling of the PMO

• Develop, implement, and sustain quality systems across assigned manufacturing sites • Ensure compliance with corporate standards, customer requirements, and regulatory expectations • Serve as a key liaison between plant operations and corporate quality • Coach and prepare plants for internal, third-party, and customer audits • Lead RCA and CAPA activities for major and critical customer complaints • Provide onboarding for new Plant Managers and Quality Managers • Represent Altium’s commitment to quality in customer engagements • Identify and champion improvement opportunities in quality assurance systems

• Own and govern the end-to-end credit bureau reporting lifecycle, including data sourcing, file creation, validation, transmission, reconciliation, and post-submission monitoring • Ensure all reporting complies with Metro 2® specifications, FCRA/FACTA requirements, CFPB supervisory guidance, and bureau-specific rules. • Establish and monitor daily, weekly, and monthly control routines to ensure reporting timeliness, completeness, and accuracy • Serve as escalation owner for material reporting issues, missed SLAs, or consumer harm events • Act as the business owner for FCRA compliance related to credit reporting and disputes, including documentation, controls, and issue management • Oversee investigation and resolution of consumer credit reporting disputes within mandated regulatory timelines (e.g., 30/45-day requirements) • Partner with Compliance and Legal to interpret regulatory changes, perform impact assessments, and drive implementation of required reporting or dispute process changes • Lead preparation and response for regulatory exams, internal audits, and bureau audits, including evidence production, issue remediation, and management responses • Maintain clear policies, procedures, and playbooks for bureau reporting, corrections, reinvestigations, and consumer remediation • Design and operate preventive and detective controls to ensure bureau data accuracy and regulatory compliance • Implement robust quality assurance, second-line testing support, and monitoring for reporting files and dispute outcomes • Review exception reports, trend defects, and oversee root-cause analysis for systemic issues • Own corrective action plans, ensuring sustainable fixes across upstream systems, processes, and vendors • Partner with Technology and Data teams to strengthen data lineage, governance, and control documentation • Lead initiatives to automate reporting and dispute workflows, reduce manual errors, and improve scalability • Evaluate and enhance dispute management platforms, reporting tools, and validation controls • Monitor industry trends, regulatory guidance, and Metro 2® updates to proactively improve processes • Provide executive-level reporting and insights on dispute volumes, root causes, consumer outcomes, and regulatory risk indicators

• Develop and execute marketplace strategies aligned with AMain Hobbies’ revenue, margin, and brand goals • Identify growth opportunities across existing and new marketplaces • Own marketplace P&L, forecasting, and performance reporting • Oversee product onboarding, listings, and content optimization (titles, bullets, images, A+ content, attributes, SEO) • Ensure catalog accuracy, compliance, and suppression resolution • Manage assortment strategy by marketplace, including exclusives and channel-specific SKUs • Manage pricing strategy to remain competitive while protecting margins • Plan, execute, and analyze promotions, deals, and marketplace events (Prime Day, Black Friday, etc.) • Monitor fees, advertising costs, and operational expenses to optimize profitability • Own marketplace advertising strategies (Amazon Ads, Walmart Connect, eBay Promoted Listings, etc.) • Optimize spend, ROAS, and campaign structure in partnership with internal or external teams • Leverage marketplace tools and data to drive visibility and conversion • Manage fulfillment strategy (FBA, FBM, 3PL, dropship where applicable) • Monitor account health metrics, performance standards, and policy compliance • Resolve escalations related to account issues, claims, returns, and customer feedback • Partner with Merchandising, Marketing, Supply Chain, Customer Service, and Content teams • Align inventory planning and demand forecasting with marketplace needs • Support new product launches and brand initiatives across marketplaces • Track KPIs including sales, margin, conversion, buy box, ad performance, and inventory health • Deliver regular performance reporting with actionable insights • Stay current on marketplace trends, policy changes, and competitive landscape