Role Description Are you fluent in both Mandarin and English and have experience working in a dental office? Join Vital Virtuals and become an essential part of a growing team supporting dental practices in Nevada and Washington! - Work remotely from the comfort of your home - Utilize your bilingual communication skills - Support patients with scheduling, inquiries, and follow-up care - Collaborate with dental providers and office staff - Gain experience using Oryx EMR and other dental technologies Qualifications - Fluent in Mandarin and English (spoken and written) - Previous Dental Receptionist experience - Experience using Oryx EMR - Strong customer service and communication skills - Reliable computer, headset, and internet connection - Ability to work independently while maintaining HIPAA compliance Requirements - $5.00/hour during the first 90 days - $6.00/hour after successful completion of 90 days - HMO benefit after 6 months - Paid biweekly via Wise, Payoneer, or PayPal How to Apply Send your: - Updated Resume - 1-Minute Introduction Video to: talentsearch2@vitalvirtuals.com or apply online at: vitalvirtuals.com Company Description Join Vital Virtuals and help create exceptional patient experiences while building a rewarding remote career!

• Act as the primary support for the Managing Partner and first point of contact for potential clients • Manage communications, coordinate schedules, and guide leads through the intake process • Handle inbound calls from clients, partners, and vendors in a professional and empathetic manner • Schedule meetings, consultations, and personal appointments • Prepare agendas, gather case-related documents, and track follow-up actions • Answer inbound calls and messages from potential clients during business hours • Qualify leads through structured scripts and guided questions • Collect and organize intake documents • Track and report key metrics: calls handled, leads qualified, appointments booked, and show-up rates • Collaborate with the Aventus and law firm teams to streamline the process

• Manage and respond to emails, and ensure prompt, clear communication. • Schedule and organize meetings, appointments, and travel arrangements. • Handle routine data entry and data management tasks. • Assist with calendar management, ensuring alignment of schedules and priority tasks. • Provide excellent customer service by communicating effectively with clients and stakeholders via email, phone, or chat. • Create, format, and organize documents, spreadsheets, and presentations as needed. • Support project management by tracking task completion, coordinating with team members, and managing deadlines. • Conduct online research to gather information on specific topics, prepare reports, and present findings concisely.

• Serve as a trusted, proactive partner to assigned executives • Oversee complex calendars, travel coordination, timekeeping, and expense reporting • Manage preparation for client, lead, and internal meetings • Support executives in follow-up activities • Maintain awareness of each executive’s client portfolio • Track and manage key dates for leads and meetings • Manage and oversee meeting logistics and guest coordination • Collaborate with other EAs to ensure workload balance