• Serve as a trusted, proactive partner to assigned executives • Oversee complex calendars, travel coordination, timekeeping, and expense reporting • Manage preparation for client, lead, and internal meetings • Support executives in follow-up activities • Maintain awareness of each executive’s client portfolio • Track and manage key dates for leads and meetings • Manage and oversee meeting logistics and guest coordination • Collaborate with other EAs to ensure workload balance

• Maintain and coordinate calendars, schedule appointments, meetings, interviews, and virtual events while managing scheduling conflicts and reminders. • Organize internal and external meetings, prepare agendas, distribute meeting materials, and ensure all participants have the necessary information. • Answer inbound calls professionally, take detailed messages, direct inquiries appropriately, and provide exceptional customer service. • Monitor inboxes, respond to routine inquiries, prioritize communications, and draft professional correspondence on behalf of leadership. • Maintain records, organize digital files, update databases, prepare reports, and assist with various administrative projects. • Support e-commerce operations, content schedules, campaign coordination, talent/vendor communications, and other industry-related administrative tasks as needed. • Manage and update the WordPress website, upload content, keep pages and magazine sections updated, maintain basic site functionality, and help connect different platforms into WordPress. • Create simple marketing materials using Canva, produce short 30-second promotional videos, support basic content creation for marketing campaigns, and prepare visual assets for online posts and website publishing.

• Comprehensive Guest Relations: Act as the primary point of contact for all inquiries, managing a wide range of needs including hotel-style special requests, check-in logistics, and real-time troubleshooting. • Masterful Inventory Management: Oversee calendar availability, rate synchronization, and reservation modifications using Guesty and Uplisting across a mixed portfolio. • Platform & Reputation Management: Proactively manage listings and respond to guest reviews on Airbnb, Booking.com, Expedia, and Google to protect brand integrity. • Operational Coordination: Synchronize daily with on-site hotel staff and remote maintenance/housekeeping teams to ensure smooth turnovers and property readiness. • Dispute & Administrative Oversight: Handle OTA disputes, chargebacks, and overbooking preventions, while maintaining meticulous administrative records and arrival reports. • On-Call Support: Provide reliable out-of-hours coverage to address urgent guest messages and emergencies during evenings and weekends.

Role Description Snapscale is looking for a skilled and experienced Dental Virtual Assistant – US Private Clinic Experience Required who can work remotely to support US-based dental practice. This role is ideal for candidates with strong communication skills, experience in dental administration, and the ability to provide excellent patient support while managing key front-office and insurance-related functions. - Conduct insurance verification and benefits eligibility checks - Answer inbound calls and assist patients with inquiries - Follow up on appointment confirmations and reminders - Schedule, reschedule, and coordinate patient appointments - Maintain and update patient records in the EMR system - Ensure accurate documentation and efficient patient coordination - Provide exceptional customer service and support to patients and clinic staff Qualifications - Must have experience working with US-based private dental clinics or dentists (required) - Experience with EMR/EHR systems, insurance verification, patient confirmations, appointment scheduling, and inbound call handling - Experience in dental billing and coding is an advantage - Strong written and verbal English communication skills - Excellent customer service and patient communication skills - Empathetic, professional, and patient-focused approach - Highly organized, detail-oriented, and able to multitask effectively - Comfortable working with U.S.-based dental providers and patients - Must have stable internet connection and a dedicated quiet workspace for remote work Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development