Lanlink Informática Ltda. logo
Lanlink Informática Ltda.

Tecnologias que transformam

Productivity Analyst

AnalystAnalystFull TimeRemoteSeniorTeam 501-1,000Since 1988H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor DegreePortugueseEnglish

Job Description

Productivity Analyst

Lanlink Informática Ltda.

• Respond to incidents related to Microsoft messaging, productivity, collaboration, security, EMS and infrastructure services according to agreed service levels; • Participate in projects involving Microsoft messaging, productivity, collaboration, security, EMS and infrastructure; • Create documentation related to support services and deployment and migration projects; • Provide technical support to Lanlink branches and clients; • Conduct research to detect and resolve incidents and/or problems within your area of responsibility; • Deliver training and upskilling for analysts in your vertical and for clients; • Perform other tasks related to your area of work;

Job Requirements

  • Bachelor's degree completed (preferably in ICT-related fields or postgraduate studies in ICT);
  • Experience providing IT infrastructure support;
  • Experience with highly complex projects;
  • Technical English
  • Desired certifications:
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft 365 Certified: Teams Administrator Associate
  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft 365 Certified: Security Operations Analyst Associate
  • Microsoft Certified: Information Security Administrator Associate

Benefits

  • Health plan (Hapvida, Bradesco or Unimed, depending on region);
  • Dental plan (Hapvida Odonto or Bradesco Dental);
  • Meal or food allowance;
  • Life insurance fully paid by Lanlink;
  • Transportation allowance;
  • TotalPass;
  • Pharmacy discount program;
  • Tuition assistance / college partnerships;
  • Corporate learning platform;
  • Welcome Baby kit;
  • Moodar platform.

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