Role Description Polsinelli seeks a candidate to fill a Legal Support Specialist – Evening opening that is a remote role, provided the candidate is in a state/jurisdiction wherein we practice. Must live in a city near one of our offices. - Possess strong initiative, demonstrating an ability to quickly resolve document issues - Have strong organizational skills - Be able to work collaboratively in a team setting - Be able to manage multiple projects/tasks at a time - Possess advanced skills in all Microsoft Office applications; expert-level proficiency in Microsoft Excel is a plus! - Must have a minimum of five years of legal support experience (Paralegal, Practice Group Assistant, Legal Administrative Assistant) - Possess advanced document formatting skills in Microsoft Word and other legal technology applications - Demonstrate exceptional attention to detail and accuracy - Show strong initiative and the ability to work independently with minimal supervision - Have excellent time management and organizational skills - Are adaptable and able to effectively manage competing priorities in a fast-paced environment - Exhibit strong customer service skills and a commitment to supporting attorneys and business professionals - Communicate professionally and effectively with all levels of the organization - Thrive in a collaborative team environment while also being self-directed - Excellent written and verbal communication skills; ability to work collaboratively across teams - Proofreading experience preferred - Calm and solution-oriented approach to troubleshooting and problem-solving - Proven ability to take initiative and make sound, independent decisions - Flexible, dependable team player with a positive, proactive mindset This is a remote position with two available shifts: - Shift 1: Monday - Thursday: 12:00 p.m. - 8:45 p.m. CST; Friday: 12:00 p.m. - 8:30 p.m. CST - Shift 2: Monday - Thursday: 2:45 p.m. - 11:30 p.m. CST; Friday: 2:45 p.m. - 11:15 p.m. CST Specific to Shift 2: Litigation experience, including ECF filing experience, is preferred. The budgeted salary range for this position is $60,000 - $70,000. Qualifications - Minimum of five years of legal support experience - Advanced skills in Microsoft Office applications - Exceptional attention to detail and accuracy - Excellent time management and organizational skills - Strong customer service skills - Excellent written and verbal communication skills Requirements - Ability to manage multiple projects/tasks - Ability to work independently with minimal supervision - Adaptability in managing competing priorities - Experience in document formatting and legal technology applications Benefits - Paid time off - Sick time off - Referral program - Medical insurance and benefits - Dental insurance - Vision insurance - Life insurance - AD&D insurance - ID Theft insurance - Long-term disability benefits - Short-term disability benefits - Parking/Transit reimbursement (varies depending on location) - 401(k) benefits - Employee assistance benefits Company Description Polsinelli is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Role Description We are seeking exceptional Customer Service Representatives (CSRs) to assist existing and potential customers on a broad range of questions. Customer Support is a telephone team where spoken English is used to communicate with customers. - Educate customers and potential customers on CaptionCall services. - Provide a friendly and supportive customer experience via inbound/outbound calls and emails. - Work with customers to successfully complete over the phone account registrations and Assisted Installs. - Answer questions and assist interested individuals with download of the CaptionCall mobile applications. - Work with account management teams to answer general questions and assist with lead generation. - Support Trainer team with the completion of service calls and in person assisted installs. - Assist with and manage a backlog of phone returns to ensure devices are returned to CaptionCall in a timely manner. - Assist with the review and attachment of necessary Customer verification documentation. - Assist with ad hoc projects and call campaigns in support of the project management team. - Cross train on Centralized Scheduling to support the scheduling of appointments after hours. - Manage and respond to emails submitted to the Customer Support and Marketing mailboxes. - Respond to and manage posts and direct messages that come into social media platforms including Facebook, Youtube, etc. - Respond to customers and trainers reaching out via chatbot. - Work closely with other Customer Care departments to ensure complete case resolution. - Participate in ongoing Customer Service training as provided by Management teams. - Assist with the documentation and escalation of compliments, complaints, and refund requests. - Assist with basic troubleshooting to achieve first call resolution and minimize internal transfers and service calls. - Closely follow all team processes to ensure compliance with company policies. - Agree to and maintain strict consumer confidentiality. - Completion of other duties and projects as assigned. Qualifications - High School Diploma or GED or equivalent work experience. Requirements - Must have a solid comprehension of and ability to use computers in an MS Windows environment. - Successfully interact with multiple computer interfaces and be able to multi-task. - Professional and courteous telephone and electronic communications presence. - Ability to write simple correspondence, and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. - Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Good active listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Must be fluent in spoken English. Benefits - Full time Benefits - Paid Vacation Time and Paid Sick Time and Paid Holidays - 401k 6% match with immediate vesting - Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision) - TeleDoc - HSA company match - 3 Medical plan options including a Low Deductible PPO Medical Plan Offering - Employee Assistance Program - Engaged Employee Resource Groups - Outstanding Learning and Career Development Opportunities Company Description Our Mission: Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision: To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct. Equal Employment Opportunity: Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

What is Bilt? Bilt is the membership for where you live. What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants. Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once. We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens. This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here. What's the role? As a Customer Support Team Member, you will serve as the first point of contact for our members through chat support and handling support tickets. Please note, this role will require a nights, overnights or weekends schedule (e.g., Thursday–Monday or 4PM–midnight). We will provide comprehensive training to ensure you are thoroughly knowledgeable about our product, enabling you to offer our members exceptional support and resolve their initial inquiries with care. **This position has a start date of August 17th, 2026. All new hires are required to attend in-person onboarding training in New York City for their first week (August 16th-21st, 2026). Training will continue for an additional 4 weeks and requires full-time availability from 9AM to 6PM ET with 100% attendance. Candidates with pre-scheduled commitments or availability conflicts during these hours will not be eligible for this cohort.** In this role, you will… - Respond to member inquiries through our chat platform as the first line of support - Handle entry-level support tickets related to payment, loyalty, and general questions within the Bilt Rewards platform - Triage incoming tickets, identify emerging trends, and escalate complex issues to relevant internal departments - Document member interactions and escalate ongoing patterns to senior team members - Collaborate remotely with internal teams and our BPO partners to address and resolve member issues effectively - Develop a deep understanding of our products, features, and services through comprehensive training programs - Stay updated on new product releases and enhancements to effectively communicate benefits to members as the company scales - Maintain organization and patience while understanding the specifics of each member's needs and the unique nuances of each partner's business operations - Adapt to diverse business models and tailor your support approach to meet individual member needs - Provide exceptional customer service through digital channels, even when handling complex inquiries In terms of qualifications, we’re seeking: - 0-2+ years of professional experience in customer support, operations, or related field - Extremely organized with strong written and verbal skills. - A team player who’s able to learn new platforms quickly and is patient and adaptable in a fast-paced environment. - Driven to take on new responsibilities, with an ability to stay focused on assigned tasks. - Strong attention to detail with the intelligence to use critical thinking for solutions. Flexibility - We are disrupting an industry so changes to traditional processes should be expected. - Ability to deal with extremely confidential and sensitive information. Benefits: - Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program - Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one. - 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there. - Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive. - UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it. - Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt. At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations. We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process. Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time. The salary range for a Customer Support Team Member is $50,000 - 55,000 and will be eligible for equity and an annual performance-based bonus.

Role Description Resource Innovations is seeking a Sr. Rebate Processing Specialist to join our growing team. As a Data Entry and Project Coordinator, you will play a key role in supporting rebate processing operations, coordinating project activities, maintaining accurate program data, and assisting with the successful execution of program deliverables. This position focuses on data integrity, workflow management, documentation, reporting, and cross-functional collaboration. - Process rebate applications and related documentation in accordance with program guidelines and established service level agreements. - Perform accurate and timely data entry, validation, and maintenance across multiple systems and databases. - Coordinate project activities, deliverables, timelines, and documentation to support successful program execution. - Review applications and supporting documentation for completeness, accuracy, and compliance with program requirements. - Prepare and maintain reports, spreadsheets, and project documentation to support internal teams and client requirements. - Collaborate with internal stakeholders to resolve data discrepancies, process issues, and documentation gaps. - Support program launches, system updates, and operational changes through testing, validation, and process documentation. - Identify opportunities for process improvements and provide recommendations to enhance efficiency, accuracy, and customer experience. - Maintain accurate records and audit documentation in accordance with program and client requirements. - Assist with special projects, operational initiatives, and administrative tasks as needed. - Other duties as assigned. Qualifications - High school diploma or equivalent required; associate or bachelor’s degree preferred. - 2+ years of experience in data entry, project coordination, program administration, operations support, or a related field. - Strong attention to detail and commitment to data accuracy. - Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines. - Proficiency in Microsoft Office, including Excel, Word, and Outlook. - Experience working with databases, CRM systems, or other data management platforms preferred. - Ability to analyze information, identify discrepancies, and resolve issues efficiently. - Strong written and verbal communication skills. - Ability to work independently as well as collaboratively within a team environment. - Experience in rebate processing, energy efficiency programs, utilities, or other regulated program environments is a plus. - Demonstrated ability to maintain confidentiality and handle sensitive information with discretion. Requirements - Strong verbal and written communication. - Detail oriented, sharp memory and accuracy skills. - Superior organizational, prioritization, and attention-to-detail skills are required. - Excellent verbal and written communications skills with clients and all levels of internal employees. - Self-motivation and exceptional follow-through skills are a must. Benefits - Competitive salaries based on skills, experience, and qualifications. - Compensation range for the base salary is $18-$20/hour. - Eligibility for a discretionary annual bonus. - Comprehensive benefits package promoting health, financial security, and work-life balance. - Three weeks of paid vacation annually. - Paid holidays. - 401(k) retirement plan with employer match. - Medical, dental, and vision coverage. - Parental leave. - Employee assistance program. - Commuter benefits and additional supplemental offerings.