• Architect and evolve scalable, secure cloud infrastructure • Define infrastructure standards and long-term technical direction • Drive cost optimisation and performance improvements • Own uptime, SLAs, and incident management practices • Lead post-incident reviews and systemic improvements • Define monitoring, alerting, and observability strategy • Lead Infrastructure as Code maturity and governance • Improve CI/CD pipelines and deployment reliability • Enable engineering teams through better tooling and platform capabilities

Role Description Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. - Manages non-exempt employees - Responsible for the operational activities of a variety of departments - Receives assignments in form of specific objectives - Reviews and analyzes reports, records and directives, and confers with managers/supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered - Provides directions to employees according to policies and management guidance - May evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices - Administers company policies that directly affect operations - Interacts with subordinate supervisors, outside customers and functional peer groups at management levels - Motivates, provides support and guidance to team leads and directions to exempt employees and/or skilled nonexempt employees (i.e. AR Specialists, Clerical/Data Entry/Payment Representatives) - Complexity in business is middle range – large You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - 5+ years of operational experience - 3+ years of managerial experience - Experience with Epic, Word, Excel and Power Point - Proven knowledge of Operations management in a Medical Billing office - Proven excellent organizational skills, excellent communication skills (verbal/written), and management skills Requirements - Physician billing experience - All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Salary range from $60,200 to $107,400 annually based on full-time employment Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines • Develop and maintain scripts for automation of various tasks • Configure, manage, and optimize Jenkins for build automation • Administer GitHub repositories, including branching strategies and pull requests • Manage JIRA projects and workflows • Implement and maintain monitoring and logging solutions • Collaborate with development, QA, and operations teams • Ensure security best practices are followed

• Lead, mentor, and grow Platform / DevOps engineers • Build a high-performing Platform team • Drive accountability for platform reliability and delivery outcomes • Lead vendors to deliver capabilities in production. • Ensure platform capabilities accelerate product delivery, remove bottlenecks. • Defines and enforces platform engineering standards and DevOps practices across all teams and vendors • Lead capacity planning, performance optimization, and cost efficiency • Define operational standards, runbooks, and reliability practices • Accountable for platform reliability outcomes at enterprise/product level • Act as technical authority across platform, reliability, and delivery • Define platform strategy and roadmap • Govern delivery across internal teams and vendors • Own SLIs, SLOs, and error budgets • Lead resilience engineering, observability, and failure design • Drive proactive risk reduction and continuous improvement • Own incident management frameworks and continuous improvement • Own end-to-end pipeline architecture and release automation • Standardize, secure, and fully automate pipelines • Drive continuous integration, delivery, and validation practices • Lead Sev1 response, escalation, and recovery • Own RCA and drive systemic fixes (not point fixes) • Introduce AI-enabled pipeline optimization and quality gates • Embed AI into monitoring, risk prediction, and CI/CD optimization • Drive automation to reduce operational toil and improve decision-making