Associate Sales Process Specialist

SalesSalesFull TimeRemoteMid LevelTeam 10,001+Since 1894H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

3 days ago

Salary

0

Seniority

Mid Level

Job Description

Associate Sales Process Specialist

UL Solutions

Role Description - Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities. - Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines. - Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools. - Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP. - Support account managers & SE/ISEs by performing included but not limited to admin-related tasks. - Applies experience and skills to complete assigned work within own area of expertise. - Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate. - Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities. - Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested. - Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable. - Build an internal UL problem-solving network and proactively engage internal personnel to anticipate problems, improve delivery, and develop solutions that improve ULS’ customer experience. - Meet established timelines for pre-and post-sales activities. - Works with a moderate degree of supervision. - Performs other duties as directed. Company Description

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