• Maintain product backlogs and represent the customer view. • Prioritize to maximize customer value. • Be the spokesman of your squad, eg. in PI Planning and to customers. • Contribute to continuous improvement of agile processes. • Work in a team of specialists where everyone helps each other in an open and trusting manner.

• Own and maintain a well-groomed, prioritized backlog for the Case & Notifications teams, ensuring stories are always ready for the next sprint. • Write clear, detailed user stories, acceptance criteria, and edge-case definitions that give engineers everything they need to build with confidence. • Partner with engineering leads to sequence work in a way that manages dependencies, reduces risk, and maximizes delivery throughput. • Track sprint-level commitments, flag blockers early, and drive resolution so that sprint goals are consistently met. • Receive prioritized product direction from Product Management and translate it into granular, implementation-ready requirements. • Facilitate regular refinement sessions with engineers to surface technical questions and close ambiguity before work begins. • Maintain traceability between high-level product goals and individual tickets so the team always understands the "why" behind each piece of work. • Document decisions, assumptions, and out-of-scope items to prevent scope creep and reduce rework. • Facilitate and participate in sprint ceremonies - planning, daily stand-up, review, and retrospective - ensuring they are efficient and outcome-focused. • Monitor sprint health in real time and proactively manage scope adjustments when unexpected complexity or blockers arise. • Ensure shipped features meet the acceptance criteria defined at story creation. • Act as the day-to-day point of contact between the Case & Notifications teams and adjacent teams - including Customer Success, Operations, and other teams. • Attend and contribute to broader product planning forums, representing the execution perspective of the squad. • Define and track squad-level delivery metrics (cycle time, defect escape rate, sprint goal achievement) and use them to drive targeted improvements.

• Own the Agentic Workflow: Design AI-driven SalesTech systems that act autonomously to resolve bottlenecks in deal closures, no babysitting. • Solve for Cognitive Density: Translate chaotic sales pipelines into elegant, AI-first UX. Think “Co-Pilot for Closers”. • Focused on driving adoption and/or design first mindset. • Ship at Warp Speed: Prioritize like a chess grandmaster. Launch MVPs in days, not months, then iterate with cold, metric-driven precision. • Outthink the Market: Reverse-engineer GTM strategies for a category that doesn’t exist yet • Lead with Code: Partner directly with engineers to hack prototypes (SQL, Python, or Figma).

• Full business ownership/accountability for delivering financial results for the assigned product line(s) • Connect with key customers, developing trusted partner relationships to understand their workflows and future business needs • Translate customer needs and insights into product development pipelines • Develop product portfolio, product roadmaps, and new initiatives in collaboration with R&D • Build and oversee the annual marketing plan for the product portfolio, ensuring flawless execution across the ‘4 Ps & 3Cs’ of marketing • Provide strategic direction for all product and portfolio-related projects • Collaborate with cross-functional and international teams in Marketing, R&D, Quality, Operations, and Commercial groups