• Own and maintain a well-groomed, prioritized backlog for the Case & Notifications teams, ensuring stories are always ready for the next sprint. • Write clear, detailed user stories, acceptance criteria, and edge-case definitions that give engineers everything they need to build with confidence. • Partner with engineering leads to sequence work in a way that manages dependencies, reduces risk, and maximizes delivery throughput. • Track sprint-level commitments, flag blockers early, and drive resolution so that sprint goals are consistently met. • Receive prioritized product direction from Product Management and translate it into granular, implementation-ready requirements. • Facilitate regular refinement sessions with engineers to surface technical questions and close ambiguity before work begins. • Maintain traceability between high-level product goals and individual tickets so the team always understands the "why" behind each piece of work. • Document decisions, assumptions, and out-of-scope items to prevent scope creep and reduce rework. • Facilitate and participate in sprint ceremonies - planning, daily stand-up, review, and retrospective - ensuring they are efficient and outcome-focused. • Monitor sprint health in real time and proactively manage scope adjustments when unexpected complexity or blockers arise. • Ensure shipped features meet the acceptance criteria defined at story creation. • Act as the day-to-day point of contact between the Case & Notifications teams and adjacent teams - including Customer Success, Operations, and other teams. • Attend and contribute to broader product planning forums, representing the execution perspective of the squad. • Define and track squad-level delivery metrics (cycle time, defect escape rate, sprint goal achievement) and use them to drive targeted improvements.

• Own the Agentic Workflow: Design AI-driven SalesTech systems that act autonomously to resolve bottlenecks in deal closures, no babysitting. • Solve for Cognitive Density: Translate chaotic sales pipelines into elegant, AI-first UX. Think “Co-Pilot for Closers”. • Focused on driving adoption and/or design first mindset. • Ship at Warp Speed: Prioritize like a chess grandmaster. Launch MVPs in days, not months, then iterate with cold, metric-driven precision. • Outthink the Market: Reverse-engineer GTM strategies for a category that doesn’t exist yet • Lead with Code: Partner directly with engineers to hack prototypes (SQL, Python, or Figma).

• Full business ownership/accountability for delivering financial results for the assigned product line(s) • Connect with key customers, developing trusted partner relationships to understand their workflows and future business needs • Translate customer needs and insights into product development pipelines • Develop product portfolio, product roadmaps, and new initiatives in collaboration with R&D • Build and oversee the annual marketing plan for the product portfolio, ensuring flawless execution across the ‘4 Ps & 3Cs’ of marketing • Provide strategic direction for all product and portfolio-related projects • Collaborate with cross-functional and international teams in Marketing, R&D, Quality, Operations, and Commercial groups

• Identify and prioritize the development of features and capabilities required for Identity for AI product growth, and influence and implement the product strategy for Ping’s Identity for AI solution. • Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements, uncover pain points and unmet needs, and ensure product-market fit for Ping’s Identity for AI solution. • Provide detailed input into the product planning process and priority of features for communication to engineering. • Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high-quality and polished features that meet customer and market needs. • Perform market analysis, identifying industry trends, strategic needs, emerging protocols/frameworks, and competitive pressures to inform product direction. • Become a subject matter expert on Identity for AI, enabling Ping’s sales and solution engineering teams and helping to scale understanding and adoption of Ping’s Identity for AI vision and solution internally and externally. • Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross-functional communication.