• Own the Insight Cash roadmap, balancing customer commitments, platform migration, and longer-term strategic investments • Maintain a clear prioritization framework and surface tradeoffs so stakeholders understand how decisions get made • Translate business goals and customer needs into a product vision the team can rally around • Lead ongoing discovery through customer conversations, interviews, field visits, and feedback from Client Solutions and Support • Become the internal authority on casino cage and cash operations workflows • Partner with Engineering and QA to define, refine, and deliver features, writing clear requirements and maintaining a healthy backlog • Drive release planning across Product, Engineering, QA, and Client Solutions • Evaluate where AI capabilities can create real value in Insight Cash, and champion AI tooling across the development lifecycle

• Helping to identify the right problems we need to solve, and guiding our work to where it will have the highest impact. • Leading the development of new products, features, and other technical interventions that make it hard and expensive for bad actors to undermine the security and privacy guarantees we make to our users. • Driving a cross-functional team including engineering, design, data science, community management, and other functions, to iteratively create and deploy these changes. • Driving product planning and feature prioritization with a focus on user impact, while using data and community feedback to drive decisions. • Proactively seeking ideas and feedback from user communities before and throughout product development, and generally maintaining strong and candid relationships with these communities on behalf of WMF and the PSI team. • Maintaining an understanding of current technologies and developments in online safety, security, and privacy.

• Own Product Development: Take ownership of the product development lifecycle, from discovery to launch and iteration. • Partner closely with engineering, design, and business teams to deliver impactful product solutions. • Drive User-Centric Innovation: Engage directly with customers to understand their needs, pain points, and workflows. • Use insights to develop and prioritize a strategic product roadmap that aligns with company goals. • Define & Track Key Metrics: Establish measurable objectives to assess product success. • Regularly analyze product performance, customer feedback, and market trends to inform data-driven decisions. • Collaborate with Cross-Functional Teams: Work alongside marketing, sales, and customer success to ensure seamless go-to-market strategies, adoption, and continuous product improvement. • Balance Strategy & Execution: Manage trade-offs between feature requests, technical constraints, and business needs while maintaining a clear product vision. • Lead Agile Development: Translate product requirements into clear user stories, acceptance criteria, and actionable development tasks. • Work in an Agile environment with engineering teams to iterate quickly. • Stay Ahead of Market Trends: Conduct competitive analysis, monitor industry developments, and identify opportunities for innovation. • Write. A lot: Document decisions, user research findings, Jira tickets, PRDs, etc. As a team, we write to solidify our thinking, communicate and keep everyone on the same page.

• Contribute to the AI product roadmap across HCM, TSCM & VCPM product lines, and own the delivery prioritised AI features and capabilities within. • Identify and evaluate opportunities to embed AI and machine learning capabilities into existing OneOcean solutions, prioritising initiatives based on customer impact, technical feasibility and commercial value • Collaborate with data science and engineering teams to translate complex AI/ML concepts into clear product requirements, user stories and acceptance criteria • Engage directly with customers, end users and internal maritime domain experts to deeply understand workflows, pain points and opportunities where AI can drive measurable improvements • Champion a data-driven approach to product development, defining key metrics and success criteria for AI features and continuously measuring outcomes against them • Work with UX and design teams to ensure AI-powered features are intuitive, transparent and trusted by maritime professionals both on board and ashore • Stay abreast of emerging trends in AI, large language models, predictive analytics and maritime technology, bringing outside-in thinking to the OneOcean product strategy • Partner with commercial and go-to-market teams to articulate the value proposition of AI features, supporting pricing, positioning and customer communication • Manage the AI product lifecycle from ideation and discovery through to delivery, launch and continuous improvement • Ensure responsible and ethical AI practices are embedded in all product development, including data governance, model transparency, bias mitigation and regulatory compliance • Contribute to cross-functional planning processes including quarterly roadmap reviews, sprint planning and stakeholder alignment sessions