TWO95 International, Inc logo
TWO95 International, Inc

Recruitment and Staffing Soultion

Business Systems Analyst – CRM, Salesforce Commerce Cloud

Systems EngineerSystems EngineerFull TimeRemoteSeniorTeam 51-200Since 1993H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloud

Job Description

Business Systems Analyst – CRM, Salesforce Commerce Cloud

TWO95 International, Inc

• Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred) • Experience with experience platforms **(e.g., Salesforce Commerce Cloud)** • Experience with IT ticketing system for stakeholder management of system issues and requests • Experience designing and supporting digital portals (customer, partner, or employee-facing) • Familiarity with analytics • Knowledgeable and experienced working in a regulated environment • Strong verbal and written communication skills; ability to translate technical information for diverse audiences (technical to non-technical and vice versa) • Ability to translate, comprehend, and action both business and technical need. • Organized planner with project management capabilities (Atlassian JIRA & Confluence experience a plus) • Experience with integration of ecommerce, portal, and CRM systems

Job Requirements

  • At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment
  • Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)
  • Experience with experience platforms (e.g., Salesforce Commerce Cloud)
  • Experience with IT ticketing system for stakeholder management of system issues and requests
  • Experience designing and supporting digital portals (customer, partner, or employee-facing)
  • Familiarity with analytics
  • Knowledgeable and experienced working in a regulated environment
  • Strong verbal and written communication skills; ability to translate technical information for diverse audiences (technical to non-technical and vice versa)
  • Ability to translate, comprehend, and action both business and technical need.
  • Organized planner with project management capabilities (Atlassian JIRA & Confluence experience a plus)
  • Experience with integration of ecommerce, portal, and CRM systems

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