Reimagining Mental Health
Strategic Partner Success Manager, Business Development
Location
United States
Posted
1 day ago
Salary
$90K - $120K / year
Seniority
Lead
Job Description
Strategic Partner Success Manager, Business Development
LifeStance Health
• Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance • Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings • Strategically identify, and execute on, opportunities for growth within existing referral relationships • Troubleshoot barriers and challenges encountered by referral sources that inhibit a seamless patient referral process • Develop and maintain trust with key stakeholders, both internal and external to LifeStance • Partner with LifeStance’s marketing team on collateral development and educational materials • In partnership with LifeStance’s clinical leadership, arrange educational opportunities to engage potential referral sources • Stay abreast of industry trends, analyzing market dynamics, and competitor activity to inform strategic decision-making • Assist in maintaining a current, comprehensive, and organized customer relationship management system (CRM) • Proactively identify areas of underperformance (e.g., partners with declining referral volume) and take corrective action • Operate with high integrity and comply with company policies and procedures
Job Requirements
- Bachelor’s degree in business, marketing, healthcare or a related field
- 7 + years of account management and/or business development (BD) experience, preferably in healthcare services
- Experience working in the behavioral health industry is preferred
- Proficient in Microsoft Office Suite, including Excel and PowerPoint
- Proven track record of growing a book of business and successfully achieving targets
- Analyzing structured and unstructured data
- Passionate about mental healthcare and LifeStance’s mission
- Excellent communication and organizational skills
- Detail oriented
- Cross functional collaboration
- Solution focused
- Proactive self-starter
- Building positive team culture
- Self-awareness
- Effective listener
Benefits
- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
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