Making Communities Healthier®
Business Systems Analyst
Location
Tennessee
Posted
2 days ago
Salary
0
Seniority
Junior
Job Description
Business Systems Analyst
Lifepoint Health®
• Supports the design, implementation, optimization, maintenance and issue resolution of Cerner Revenue Cycle Applications • Partners with clinical and financial teams to ensure smooth operations • Works with Senior Analysts to develop expertise across the revenue cycle applications and workflows • Monitors the resolution of maintenance or enhancement issues related to Revenue Cycle Workflows • Works with respective HSC Patient Access, HIM, Clinical team members, Leadership, and stakeholders to evaluate design and recommend modifications • Collaborates with operations and vendors to understand workflows and assist in implementing business and operational needs • Coordinates assigned work to meet deadlines and ensure consistent progress toward completion • Regularly meets with users, vendors, and IS staff to support development and modification of system specifications • Performs system testing and prepares appropriate documentation and training material for assigned changes and enhancements • Assists with completion and maintenance of Cerner Data Collection Workbooks (DCWs) • Researches and resolves ServiceNow tickets in accordance with procedures and policies • Assists with training users for system operation and troubleshooting • Maintains Service Excellence principles • Keeps up to date on relevant Cerner Millennium system changes, enhancements, and release notes • Supports integration awareness between Scheduling, Registration, and downstream Revenue Cycle workflows • Performs other tasks as required by management
Job Requirements
- Bachelor’s degree in Health Information Management, Healthcare Administration, Information Systems, or related field preferred
- Basic knowledge of patient access, scheduling, registration, and revenue cycle workflows
- Exposure to Cerner Millennium Scheduling, Registration, Reporting or eSignature functionality preferred
- Understanding of healthcare operations in hospital or clinic settings preferred
- Ability to support a ticket-driven workload with shifting priorities, as needed.
- Requires critical thinking skills, attention to detail, and the ability to learn with guidance
- Ability to work independently while collaborating with team members and stakeholders
- Must be able to work in a fast-paced environment and take appropriate action
- One or more years of experience in healthcare operations, patient access, or application support preferred
Benefits
- Up to 25% travel to Facilities and/or HSC
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