• Manage and coordinate complex calendars for 5 Senior Leaders, ensuring scheduling conflicts are resolved proactively. • Coordinate domestic and international travel, including itineraries, changes, and contingencies with precision. • Prepare, submit, and reconcile expense reports accurately and on time (up to 10% travel required). • Maintain systems, processes, and documentation that improve efficiency and clarity. • Take ownership of ad hoc projects as needed, driving them from conception to completion independently. • Serve as a key point of contact, maintaining great communication flow between leadership and internal/external stakeholders. Handle sensitive information with discretion and professionalism. • Multitask effectively in a dynamic, high-velocity environment where priorities can shift rapidly.

Role Description Sous l’autorité du chef du bureau RHC, vous êtes chargé de superviser et de coordonner l’activité de la section administration personnel civil dans les domaines relevant de votre responsabilité. A ce titre vous serez notamment chargé de : - Assurer de la bonne application de la règlementation relative à la gestion du temps de travail et des absences dans le SI GAETAN. - Réaliser la synthèse des différents tableaux déclaratifs relatifs aux éléments variables de rémunération (EVR) et d’exercer le contrôle de 1er niveau avant transmission de l’ensemble des documents au CSRH. - Contrôler la campagne L822-28 (retenue jours de RTT suite à maladie/accident) et la campagne CET (alimentation et droit d’option). - Réaliser une veille réglementaire en matière de maladies, d’accidents et de départs à la retraite. - Superviser le traitement des demandes de temps partiel thérapeutique, congé de longue maladie, congé de longue durée et congé de grave maladie. - Informer les agents sur leurs droits en matière de pensions et d’ASCAA. - Superviser le traitement des dossiers de retraite (travaux insalubres, amiante, invalidité…) avant transmission au CSRH. - Vérifier la complétude des déclarations de maladie professionnelle, accidents de service, de travail et de trajet avant transmission au CSRH. Vous assurez l’encadrement de quatre agents dont un est localisé sur le site de la presqu’île de Crozon. Qualifications - Expérience significative dans le domaine des ressources humaines au sein du ministère des armées. - Connaissance des statuts des fonctionnaires et des ouvriers d’Etat. - Expérience dans le domaine de l’administration du personnel civil (paie, gestion du temps de travail, pensions, accidents/maladie) fortement souhaitable. - Bonne organisation, adaptabilité et capacité à travailler en équipe et en réseau. - Maitrise des outils de bureautique (Word/Excel/Outlook) ainsi que des principales applications RH du MINARM (ALLIANCE, GAETAN, LIBELLUS). Requirements - Poste ouvert au corps des Secrétaires administratifs (tous grades) titulaires. - Dossier de candidature doit comporter: CV - Lettre de motivation et les 3 derniers entretiens d'évaluation. Elements de candidature - Documents à transmettre : CV et lettre de motivation obligatoires. Personnes à contacter - gsbdd-bsl.resp-mobilite.fct@intradef.gouv.fr - gsbdd-bsl.resp-mobilite.fct@intradef.gouv.fr

- Serve as the primary administrative support for the CX department during core business hours - Maintain accurate digital records, documentation, and internal trackers (tickets, renewals, contracts, onboarding checklists, etc.) - Prepare, edit, and format documents, reports, and presentations using Microsoft 365 - Manage shared calendars, schedule virtual meetings, and coordinate internal and customer-facing calls - Ensure information is well-organized and easily accessible across shared drives and collaboration tools - Assist with remote customer onboarding logistics, including documentation, scheduling, and internal handoffs - Track customer follow-ups, escalations, and action items to support timely resolution - Maintain accurate customer data in CRM, ticketing, or PSA platforms - Support customer communications such as service notifications, renewals, surveys, and follow-ups - Act as an administrative liaison between the CX team and technical teams using remote collaboration tools (Teams, email, ticketing platforms) - Track licenses, subscriptions, and customer-related hardware assets where applicable - Assist with vendor coordination, invoices, and basic procurement tasks related to IT services - Help ensure CX tools and systems are organized and kept up to date - Identify opportunities to streamline remote administrative workflows and improve team efficiency - Document and maintain CX processes, SOPs, and best practices in shared knowledge bases - Support virtual team meetings, initiatives, and CX projects as needed

• Processing supplier and expense invoices, including high-volume weekly data entry and monthly reconciliations • Ensuring invoices and payments are processed accurately and in line with established policies, procedures, and deadlines • Verifying invoice details and investigating discrepancies or incorrect charges when required • Liaising with senior staff to identify opportunities for cost savings, discounts, or improved supplier terms • Ensuring timely, accurate processing and auditing of weekly payrolls • Managing, maintaining, and updating employee records and documentation • Preparing and issuing employment packs for new employees • Ensuring compliance with company policies, procedures, and employment requirements • Providing day-to-day administrative support as directed by the Office Manager • Assisting and supporting other departments as required • Identifying and communicating opportunities for improving policies, procedures, efficiency, and accuracy • Handling incoming mail and correspondence promptly on the day of receipt • Communicating effectively with internal teams and providing timely support where required • Supporting the Office Manager in achieving key operational and performance outcomes • Maintaining high levels of productivity, accuracy, and quality while meeting deadlines • Demonstrating strong numerical and reconciliation skills • Taking ownership of queries, resolving issues efficiently, and investigating potential cost savings • Contributing positively to other areas of the organization where skills and knowledge allow