• Leads large, complex transition programs from contract signature through operational stabilization. • Provides governance, risk management, and executive-level reporting throughout the transition lifecycle. • Drives cross-functional alignment across Operations, Solutions, Finance, HR, Technology, Procurement, and Client stakeholders. • Serves as an escalation point for transition risks, issues, and dependencies. • Consults with bid and account management teams to review project proposals, contracts, solution designs, and other key project documentation. • Develops and implements communication and change management plans to support the full transition lifecycle and initial steady-state operations. • Validates that proposed staffing models, sourcing strategies, and skill requirements align with contractual, financial, and operational requirements. • Ensures project accounting structures and budgets are established in accordance with project requirements. • Builds strong working relationships with internal and client stakeholders throughout the transition lifecycle.

• Leads the planning, execution, and delivery of complex projects • Serves as primary point of contact for high-profile clients • Oversees change management efforts within projects • Contributes to efforts to grow accounts by identifying new service opportunities

Role Description We are seeking a dynamic and results-driven Sales Manager to lead our sales efforts in North America for our port equipment, automation solutions and services business. The primary goal of this role is to promote and sell our offerings and close contracts, driving revenue growth and market share in the region. The ideal candidate will have a strong background in B2B sales in the Industrial Equipment or Ports industry and a proven track record of achieving regional sales targets. This role requires a strategic thinker with excellent relationship-building skills, a deep understanding of the port and logistics industry, and the ability to navigate complex sales cycles. The Sales Manager will focus on driving sales, building C-suite relationships, and establishing long term customer relationships to expand our market presence. This role will work as part of the regional team, collaborating closely with colleagues across AME region, and will report directly to the VP, Regional Sales AME, Port Solutions. Key Responsibilities - Develop and implement a regional sales strategy to achieve revenue and market share targets for port equipment, solutions. - Promote and sell our offerings, identifying and pursuing new business opportunities in US and Canadian West Coast, including key ports, intermodal and logistics hubs, and industrial zones. - Close contracts by negotiating terms, addressing client concerns, and ensuring timely deal closure. - Build and maintain a robust sales pipeline, ensuring consistent growth in market penetration. - Conduct market research to understand customer needs, competitor activities, and industry trends. - Build and maintain strong relationships with C-suite executives and decision-makers at terminal and port operators as well as intermodal and logistics companies. - Represent the company at industry events, trade shows, and government meetings to promote brand awareness and generate leads. - Account management of ports, terminals and consultants in the North America Region. - Act as the primary point of contact for clients, ensuring high levels of customer satisfaction and repeat business. - Provide technical and commercial support to clients, including product demonstrations, presentations, and after-sales service coordination. - Work as part of the regional team across the region to achieve shared goals. - Share market insights, best practices, and sales strategies with the regional team to drive collective success. - Provide regular sales forecasts, reports, and market insights to the VP, Regional Sales, AME. - Travel extensively across North America to meet clients, attend industry events, and monitor market developments. - Represent the company at trade shows, conferences, and networking events to promote brand awareness and generate leads. Qualifications - Bachelor’s degree in business, Engineering, or a related field. - Minimum of 5 years of experience in B2B sales, preferably in port equipment. - Proven track record of achieving and exceeding sales targets in a competitive market. - Strong understanding of the port and intermodal industry, including key players, trends, and challenges. - Experience building and maintaining C-suite relationships. - Excellent communication, negotiation, and presentation skills. - Fluency in English (both written and spoken). - Willingness to travel extensively within the region. Requirements - Experience working in or with multinational companies. - Knowledge of CRM software and sales analytics tools. - Established network of contacts in the port and intermodal industry in North America. Benefits - Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! - 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. - 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service. - 10 paid holidays per year.

Role Description We are looking for a commercially driven Business Development Manager to lead growth across our services. Reporting to the CEO, you will build the relationships, pipeline, and property partnerships that turn referrals into live, operational services — working fluently across commissioning, property, operations, clinical, and finance to deliver person-specific care for people with high-acuity needs. This is a strategic, externally facing role with significant autonomy. It requires regular travel across our regions and target growth territories. Key Responsibilities - Commissioner and stakeholder engagement - Build and maintain senior-level relationships with local authorities, integrated care boards (ICBs) and case managers, alongside property investors, developers, housing associations and Registered Providers. - Work fluently across both ICB and local authority commissioning, including joint-funded packages, maintaining and expanding contact networks through ICB mergers and consolidations. - Develop strong, well-established relationships in key growth territories, building Glenholme's profile and presence across new regions. - Commercial growth and revenue generation - Generate and secure referrals that grow service delivery and occupancy, increasing the number of specialist support packages we provide. - Identify and evaluate tender and framework opportunities, building business cases and negotiating pricing and contract arrangements with operational and finance teams. - Drive sustainable revenue and gross margin growth while protecting profitability. - Property-led and housing solutions - Develop and embed a property-led growth strategy, creating partnerships with property investors and developers to deliver person-specific accommodation for high-acuity needs. - Source and negotiate property acquisitions, leases and development partnerships, acting as the strategic link between commissioners, property, operations, clinical and finance functions. - Design housing solutions for complex cases, including flat and apartment-based models that offer flexible, scalable service options. - Service mobilisation and pipeline delivery - Manage the full referral-to-mobilisation process, from initial enquiry through to a live, operational service, with a clear understanding of what robust mobilisation requires. - Project-manage new service developments and oversee referral pathways, contract management and stakeholder engagement throughout the growth cycle. - Present pipeline forecasts, growth opportunities and performance data to senior stakeholders and Board-level audiences. - Leadership, strategy and team development - Develop national growth strategies aligned to organisational objectives and contribute to wider strategy through Senior Leadership, Executive Leadership and Board forums. - Lead and develop the commercial team to support sustainable national growth. Qualifications - A proven track record of business development and revenue growth within the specialist care, supported living or health and social care sector. - Strong, demonstrable relationships across local authority and ICB commissioning, including experience of joint-funded packages. - Commercial acumen — building business cases, negotiating pricing and contracts, and managing growth to protect margin and profitability. - Experience of property-led growth: sourcing accommodation and working with investors, developers, housing associations and Registered Providers. - End-to-end experience of the referral-to-mobilisation process for new services. - Confident presenting pipeline, forecasts and performance data to senior and Board-level audiences. - Full UK driving licence and willingness to travel across our regions and target territories. Requirements - Experience designing housing solutions for complex, high-acuity cases, including flat and apartment-based models. - A frontline-to-leadership career grounding that gives credibility with operational colleagues and a practical understanding of how commercial decisions translate into delivery. - Experience leading or developing a commercial / business development team. Benefits - A high-autonomy, strategic role with direct access to the CEO and Board. - The opportunity to shape and own Glenholme's growth agenda during an active expansion phase. - A values-led culture in a specialist sector where the work genuinely matters. - Competitive salary and benefits package. Safeguarding Glenholme is committed to safeguarding and promoting the welfare of the people we support. All appointments are subject to satisfactory pre-employment checks, including an enhanced DBS check and references.