• Responsible for developing and implementing strategies to generate leads and increase referral business. • Builds and maintains relationships with referral partners. • Negotiates contracts, tracks and analyzes sales data to identify opportunities for growth. • Collaborates with other departments to ensure seamless referral processes and contribute to overall sales and revenue goals. • Partners with management to grow assigned territory new activation dollars. • Identifies the needs and preferences of the account and documenting in CRM. • Manages incoming phone calls by responding to requests and assisting with inquiries. • Resolves problems by clarifying issues, researching and exploring answers, and implementing solutions. • Compiles and analyzes statistics pertinent to company's business development program and makes recommendations. • Works with marketing, sales, and technology groups to implement business development strategy into specific initiatives. • Discusses customer needs, problems, or complaints. • Monitors competitor activity in accounts and implements strategies to maintain account ownership.

• Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation. • Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities. • Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth. • Coordinate the execution of medium to complex research projects, ensuring timely delivery of results. • Provide full guidance for sampling strategy development and monitor fieldwork performance. • Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle. • Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations. • Supporting clients from EMEA region

• Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation. • Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities. • Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth. • Coordinate the execution of medium to complex research projects, ensuring timely delivery of results. • Provide full guidance for sampling strategy development and monitor fieldwork performance. • Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle. • Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations. • Supporting clients from EMEA region

Role Description As a Sales Representative, you'll play a key role in driving Swivl's growth in K-12 education. Partnering with our energetic Sales team, you'll focus on developing new opportunities within school districts for our cutting-edge Reflectivity and Mirror products. From prospecting to closing, you'll lead every step of the sales journey with both new prospects and existing clients. This role is fully remote, based in the U.S., covering the South East. What You'll Do: - Collaborate with Sales Operations to execute outbound campaigns and create proactive territory plans, utilizing data analytics and regional trends to identify key targets - Employ a consultative approach to build and maintain multi-level relationships with key decision-makers and influencers at the District level - Use a Swivl specific designed sales process - Work closely with Customer Success and sales leadership to develop strategic plans that address customer priorities and resolve pain points - Attain proficiency in Salesforce and other sales software tools to streamline processes and enhance productivity - Execute outbound sales initiatives, focusing on upselling existing clients and re-engaging dormant customers - Effectively communicate and sell the value of our products to educational leadership through conceptual selling approaches - Drive the achievement of quarterly and annual objectives by cultivating consultative relationships with district leadership through a strategic mix of virtual and in-person engagements - Willingness to travel at least 25% of the time to build and strengthen client relationships - Must be located in the South East. Qualifications - Sales experience in the education sector, with a proven track record of creating opportunities at the District level, specifically in K-12 - Prior teaching experience, providing valuable insights into the needs and challenges of educators - Strong proficiency in educational and classroom technology (EdTech), with a clear understanding of its application in school environments - Confidence in effectively communicating and collaborating with executive-level personnel and key decision-makers - Flexibility and enthusiasm for exploring new methodologies, products, and approaches, with the ability to educate and engage prospective customers - Bachelor's degree required - Must be located in the South East Company Description Swivl is a global leader in innovative tools for reflective teaching, trusted by over 75,000 schools worldwide. Our team is made up of passionate technologists, educators, and innovators committed to reshaping education to meet the needs of today—and tomorrow.