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Account Manager, Market Research – EMEA
Location
Egypt
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Account Manager, Market Research – EMEA
TGM Research
• Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation. • Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities. • Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth. • Coordinate the execution of medium to complex research projects, ensuring timely delivery of results. • Provide full guidance for sampling strategy development and monitor fieldwork performance. • Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle. • Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations. • Supporting clients from EMEA region
Job Requirements
- 2-4 years of experience in both account management and/or project management within the market research online panel companies.
- Strong communication and interpersonal skills.
- Fluent English, both spoken and written.
- Fluent German would be an advantage.
- Excellent problem-solving abilities.
- Entrepreneurial mindset – every day is different: we try, we fail, we try again and succeed.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and Microsoft Office Suite.
- Research/Statistics/Data Science background is a bonus.
Benefits
- Fully remote position
- Performance-based bonuses
- Professional development opportunities
- International Team setup
- Flexible Working Policy
- A collaborative and innovative work environment
- Working with newest technologies and using modern tools (including MacBook)
- 21 days of holidays + bank holidays
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