Role Description As a Sales Manager (m/f/d), you will work 100% remotely; residency in Poland or Italy is essential for this role. You will be fully responsible for building and establishing our company in your target market (Poland or Italy). With your in-depth Amazon expertise, you will drive tomorrow’s advertising strategy with our local customers, act as a strategic advisor, and ensure the internal implementation of strategies as well as maximum customer satisfaction. - Client acquisition: Identifying and approaching potential new clients in the e-commerce sector, particularly brands and sellers on marketplaces such as Amazon, in Poland or Italy. - Relationship management: Building and maintaining long-term client relationships on an equal footing to maximise client satisfaction and realise revenue potential within the Amazon ecosystem. - Strategic consulting: Conducting needs analyses and presenting our services to develop bespoke Amazon and marketplace solutions for our clients. - Strategy development: Contributing to the development of sales strategies to increase our market share and tap into new business opportunities in the rapidly growing e-commerce sector. - Market analysis: Monitoring market trends on local Amazon marketplaces and conducting competitive analyses to identify growth opportunities and adapt our sales strategy in target markets. Qualifications - Sales expertise & e-commerce know-how: A proven track record in acquiring new clients and relationship management, ideally in the field of Amazon Advertising, agency services or marketplace consulting. - Strong communication skills: Native-level proficiency in Polish or Italian, as well as excellent spoken and written English, to provide expert advice to both local clients and internal teams. - Analytical skills: Strong ability to analyse market and performance data (e.g. Amazon KPIs) and make data-driven decisions for your clients. - Self-motivation: High levels of self-motivation and the ability to deliver results independently, even in a dynamic, remote-based e-commerce environment. - Team player: Close collaboration with our operational Amazon specialists and other departments to optimally meet client needs. Benefits - Opportunities for professional development and advancement: Access to training and workshops to continuously build your skills and advance your career within the agency. - Team culture: A motivated, supportive team and an open work culture. Company Description Wir sind ein cooles und motiviertes Start-up Team, dass deine Unterstützung sucht!

• Gather, clarify, and structure requirements from Marketing business stakeholders • Translate business requests into clear tasks for Development, QA, and Design teams. • Collaborate with the team on task decomposition • Manage the team's backlog and roadmap • Plan team activities within two-week sprint cycles. • Monitor timelines, statuses, risks, dependencies, and scope changes • Maintain regular communication with stakeholders • Facilitate status meetings and document agreements and decisions • Define acceptance criteria for tasks and deliverables • Participate partially in business acceptance and validation of delivered results • Support the establishment and improvement of processes within a newly formed team • Ensure delivery transparency for both business stakeholders and the team

• Attend District meetings to communicate service metrics and other information. • Monitor Managers participation in SSC led captainship program. • Communicate and follow up on merchandising issues. • Uphold, maintain, and support all lawful company policies and positions. • Coach and mentor direct reports and provide ongoing performance feedback. • Set expectations and priorities, assist with assigned tasks. • Conduct store visits and monitor reports across day and night teams. • Hold Team accountable for expenses. • Utilize regional captainship program to identify and resolve local and national issues. • Pull key merchandising and operational reports.

• Supports and enables advanced troubleshooting and drives resolution • Participates in interfaces with business stakeholders and IT teams • Documents, reviews and ensures quality and change control standards are met • Provides after hours, overnight, and weekend on-call support • Develops requirements and specifications for project and product lifecycles • Engages vendors as needed to resolve or proactively remediate issues • Reviews and analyzes reports on call volume, quality, etc. • Produces and updates content for knowledge base articles and training for product support team