About Capco Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Role Summary The UAT Analyst plays a key role in ensuring that digital banking solutions meet business requirements and deliver seamless customer and operational experiences. This role focuses on executing User Acceptance Testing (UAT), validating system functionality, and identifying defects to ensure high-quality delivery. Working within the Software Development Lifecycle (SDLC), the UAT Analyst collaborates closely with business stakeholders, delivery teams, and technology partners. The role requires a detail-oriented and structured approach to testing, ensuring that all user journeys, transactions, and backend processes function as expected prior to production release. What You’ll Do - Review and understand test cases, business rules, and expected outcomes - Prepare and manage test data aligned with defined testing scenarios - Perform pre-execution checks, including system access, user roles, and environment readiness - Execute UAT scenarios and test cases accurately within agreed timelines - Validate system behavior across digital channels, workflows, and backend processes - Document test results clearly, ensuring traceability and completeness - Log, track, and manage defects with detailed supporting evidence (steps, screenshots, environment details) - Re-test resolved defects following fixes and deployments to UAT environments - Collaborate with cross-functional teams including UAT analysts, test leads, IT teams, and vendors during defect triage - Maintain and update daily test execution progress using tracking tools - Escalate blockers, issues, or ambiguities in a timely manner - Participate in Agile ceremonies, including daily stand-ups and defect review sessions What We’re Looking For - University degree (preferably in IT, Computer Science, Business, or related fields) - 1–3 years of experience in software testing or User Acceptance Testing - Exposure to banking operations or digital channels is an advantage - Basic understanding of system workflows and transaction processing - Ability to execute structured test scripts and document results accurately - Familiarity with defect management tools such as Jira or Azure DevOps - Strong attention to detail with a disciplined and methodical approach - Ability to work effectively under tight deadlines in fast-paced environments - Proficiency in Thai and English (intermediate level or above) for communication and documentation Why Join CAPCO - Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry - Work in a collaborative, flat, and entrepreneurial consulting culture - Access continuous learning, training, and industry certifications - Be part of a team shaping the future of digital financial services - Help shape the future of digital transformation across FS & Energy We offer: - A work culture focused on innovation and creating lasting value for our clients and employees - Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings - A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients - An agile, diverse, entrepreneurial, inclusive, meritocratic culture We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter. #LI-JS1 #LI-Hybrid

Role Description - Conduct routine and random audits of healthcare billing transactions including charges, payments, claims follow-up, denials, and AR activities. - Review daily, weekly, and monthly productivity reports of billing associates. - Validate logged production against actual completed work. - Investigate quota discrepancies, overstatements, duplicate entries, or unsupported outputs. - Monitor AR aging inventory and collector activity. - Audit follow-up actions for unpaid, denied, underpaid, or pending claims. - Ensure adherence to client SOPs, HIPAA standards, internal controls, and company policies. - Monitor completion of required trackers, checklists, and month-end deliverables. - Support implementation of new controls, metrics, and process enhancements. - Prepare QA scorecards, performance dashboards, and error trend analysis. - Present findings to Team Leads, Supervisors, and Management. - Provide structured feedback to employees and leaders based on audit results. Qualifications - Bachelor's degree preferred or equivalent work experience. - Consultancy basis minimum of 6 months consultancy contract (subject for renewal). - Minimum 1–3 years experience in Healthcare Billing, Medical Billing, Dental Billing, AR, or Revenue Cycle Management. - QA or audit experience in a BPO/shared services environment preferred. - Strong knowledge of claims lifecycle, denials management, AR follow-up, payment posting, and productivity metrics. - Advanced Excel / Google Sheets reporting skills preferred. - Strong analytical, documentation, and stakeholder management skills. Benefits - Equipment/ company computer is provided. - Work from Home.

• Write and execute manual test cases and execute test scripts • Assist test lead with the design and development of the test strategy and roadmap • Perform unit testing • Test and analyze software to ensure compliance with specified standards and end-user requirements • Complete tasks and activities as assigned by the project manager or test lead, and in accordance with Red Clay’s TransformOne methodology. • Adhere to project schedules and budgetary constraints • Participate in production deployments and releases to ensure successful deployments • Facilitate user acceptance testing • Document and report defects and track defects to closure, escalating as appropriate • Inform the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process

• Help refine our existing processes around Quality Engineering, and champion these processes throughout the entire organization • Demonstrated knowledge of general accounting and fund accounting principles is required. • Strong experience using AI tools to implement automated tests (preferably Cursor, Playwright AI, Robot framework, etc). • Advocate for automated testing and converting all manual tests to automated tests. • Identify metrics for QE success, and report on these metrics inside and outside the engineering group including measuring improvements in automation efficiency, test coverage, and defect detection enabled by AI. • Be responsible for career development of QEs within your group • Run one-on-ones on a regular cadence • Embed AI-assisted testing practices into day-to-day QA workflows to improve efficiency, test coverage, and overall software quality • Guide and enable QA engineers in the effective use of AI tools and practices, ensuring consistent adoption across the team • Help QEs identify areas for improvement, create plans to improve, and execute improvements