• Own and define the long-term portfolio strategy for Hip enabling technologies, shaping platform evolution, investment priorities, and competitive positioning. • Serve as the upstream marketing lead for the Hip portfolio, guiding strategy from early concept through lifecycle management and portfolio optimization. • Lead the NPDP process end-to-end, partnering closely with R&D, Medical, Regulatory, Finance, Operations, and Sales to drive disciplined, on-time execution. • Translate voice of customer, surgeon insights, and patient needs into clear value propositions and differentiated portfolio strategies. • Act as a strategic partner to key opinion leaders and thought leaders, leveraging insights to inform pipeline direction and platform decisions. • Analyze market dynamics, competitive landscapes, and unmet needs to identify growth opportunities and inform long-range portfolio planning. • Drive portfolio-level decision making, including category definition, segmentation strategy, lifecycle planning, and capital prioritization. • Communicate and influence long-term Hip portfolio strategy across senior leadership to ensure organizational alignment and execution clarity. • Partner with R&D to anticipate future clinical, technological, and competitive needs, ensuring the portfolio remains differentiated and sustainable. • Establish and elevate best practices for portfolio strategy, forecasting, and business performance analysis within the Joint Replacement organization.

• The Deployment & Client Experience Specialist plays a critical role in ensuring global client deployment and adoption of the Liquid AI Solutions suite. • Focuses on the development and continuous improvement of deployment tooling, processes, and playbooks. • Synthesizes client feedback, manages recurring issues, and drives operational excellence across client configuration and success functions worldwide. • Blends project management, process optimization, and stakeholder coordination to enhance overall client experience at scale.

• Help coordinate the Flatiron build-out and work side by side with the Store Manager to get our first US store open and running well, from daily operational standards through to the experience customers have on the floor. • Prepare for a potential second U.S. store opening by December, we're currently in lease/legal review for a second location, so there's a real chance you'll be supporting two store openings before the end of the year. • Connect regularly with our retail team in Australia to borrow what's already working and adapt it for the US. • Coach and develop the store team, setting the bar for how Bellroy retail should feel in the US. • Start shaping the operational playbook for US stores, so the next opening is smoother than the first. • Take ownership of in-store performance, getting close to the KPIs, the customer experience, and the weekly rhythms that keep a store healthy. • Share weekly updates with retail leadership on what you're seeing, what's working, and where we need to make a call.

• Cultivate and nurture lasting connections with key customer advocates, transforming them into champions for Veeam. • Develop a strategic portfolio of high-profile customer brands that can be celebrated in case studies, testimonials, and at industry events. • Manage and maintain a database of public and private references, including advocates for peer-to-peer and NDA engagements, to drive value for sales and marketing. • Partner with sales, marketing, customer success, engineering, and alliances to identify standout customer stories and grow the advocate pool. • Coordinate customer interviews, craft compelling narratives, and oversee the review and approval process for advocacy assets like success stories, quotes, and videos. • Leverage customer voices in marketing campaigns, PR, AR, and field activities to strengthen brand trust and credibility. • Monitor the use of advocacy assets across all formats, ensuring they deliver maximum impact for Veeam’s brand and sales initiatives. • Oversee supplier contracts and manage the creation of professional video testimonials and other advocacy assets. • Serve as a go-to resource for sales and marketing teams, helping them harness the power of customer advocacy to support their goals. • Lead operational efficiency projects and explore new ways to elevate Veeam’s customer advocacy program.