Point of Rental Software is a privately-held technology company headquartered in Fort Worth, Texas, and founded in 1982 by three former NASA engineers who first
Senior Implementation Consultant
Location
United States
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Senior Implementation Consultant
Point of Rental Software
Title: Senior Implementation Consultant Location: United States Remote Department: Professional Services Job Description: Position at Point of Rental Software As a global leader in rental software, Point of Rental upholds the highest standards through empowering our customers and employees, principled decision making, and innovative products and strategies. We are looking for someone who embodies these values and brings them to every client interaction. The Senior Implementation Consultant owns the end to end implementation process for POR clients - managing project timelines, configuration, training delivery, and data integrity from kickoff through go live. This role requires deep knowledge of customer workflows and a genuine drive to help clients get the most out of our software. Like every member of our team, you should always be looking for ways to improve, staying current on product capabilities, and deepening your understanding of the rental industry. What You'll Do - Lead end to end implementation of Point of Rental Elite, including project management, configuration, training delivery, and data integrity validation - Design and deliver consultancy and training programs tailored to each client's business needs, industry, and workflows — across virtual, webinar, and instructor led formats - Lead client discovery calls to understand goals, operational challenges, and success criteria, then translate those into actionable implementation and training plans - Plan, schedule, and deliver training sessions that keep implementation timelines on track and project milestones on schedule - Prepare industry specific best practices documentation and consulting deliverables that clients can use beyond the implementation - Monitor project plans, track task progress, and communicate implementation status clearly to clients and internal stakeholders - Identify and resolve client issues during implementation and training, using creative problem solving to show customers how to get the most out of the POR suite - Complete all required training documentation accurately and on time, including pre and post training evaluations and implementation reports - Collaborate with the Learning and Development team to continuously improve training programs, tools, and delivery methods - Identify opportunities for additional consulting services and coordinate with the appropriate internal teams for follow up - Stay current on Point of Rental software capabilities, product updates, rental industry trends, and best practices - Maintain CSAT and NPS scores in line with team targets What You Bring - 7 or more years of experience as a trainer and/or implementation consultant for rental software solutions - 3 or more years of hands on experience in the equipment, party, or event rental industry - Proven ability to deliver high quality training across multiple formats: virtual classroom, webinar, and stand up instructor led sessions to large audiences - Experience using webinar and collaboration platforms such as Zoom, Google Meet, or Microsoft Teams - Deep knowledge of rental industry operations, workflows, rate structures, and best practices - Strong project management skills with the ability to manage multiple implementations simultaneously and keep all of them moving - Demonstrated ability to understand a customer's business operations and translate their goals into effective implementation and training plans - High proficiency in training, coaching, and consultative leadership - Strong understanding of eLearning technologies and online learning systems - Excellent presentation, communication, and customer service skills — written and verbal - Ability to work independently with strong organizational skills and accountability - Bachelor's degree required - Preferred: Knowledge of database structures and SQL - Preferred: Experience leading sessions at industry conferences or large customer engagement events - Preferred: Knowledge of Point of Rental software Why Point of Rental Point of Rental is a global leader in rental software, recognized as one of Inc. 500's Best Places to Work, and we take that seriously. This role puts you at the center of customer success — the person clients rely on to get it right. You'll have the depth of a global product portfolio behind you, a team that invests in your growth, and the autonomy to do your best work.
Related Guides
Related Job Pages
More Implementation Specialist Jobs
Benefits Implementation Consultant
DayforceDayforce is a global HCM platform offering a comprehensive array of services encompassing payroll, HR, benefits, workforce management, talent, and analytics. With the mission of "m
Role Description The Service Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include: - Gathering customer requirements - Configuring the Dayforce solution to meet documented customer requirements - Setting and managing customer expectations - Providing guidance to Associate Consultants - Identifying risks and communicating issues to the Project Manager What you’ll get to do: - Document and validate customer’s business requirements - Configure Dayforce application to meet customer’s documented requirements - Conduct consulting sessions and document with meeting minutes - Attend project meetings and provide status on progress of activities and deliverables - Provide customers with consulting and general assistance in areas of expertise - Develop SQL database scripts and XML transformers for integrations and interfaces - Be a “go-to” resource for specific functional areas for internal and external users - Work with customers to implement Dayforce Organizational Readiness best practices Qualifications - Bachelor’s degree or equivalent experience - Master’s degree or post graduate coursework - 3-5 years of end-to-end Benefits implementation consulting experience with an HCM software provider - Expertise in complex integration solutions - Technical documentation skills - Creation of UAT and Parallel test plans - Experience in business process mapping and organization readiness - HCM life cycle expertise, including operations and business practices and technology enablement - Superior customer support experience Requirements - Prior consultative experience with both Benefits and HCM software - Knowledge of SQL scripts and XML transformers - Prior consultative or functional experience with Dayforce HCM Benefits - Medical, dental, vision, and life insurance - 401k plan (plus match) - Global Employee Stock Purchase Plan - Unlimited Time Away From Work (in lieu of accrued vacation time) - 10 paid US holidays - Up to 80 hours of paid sick time - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program With a commitment to community impact, including volunteer days and our charity, Dayforce Cares, we provide opportunities for you to thrive both in your career and personal life.
• Lead or participate in full lifecycle WMS implementations including requirements gathering, solution design, configuration, testing, and go-live • Analyze client warehouse operations and translate business requirements into effective system configurations and process designs • Configure WMS solutions across core warehouse functions such as receiving, putaway, replenishment, picking, packing, shipping, and inventory control • Provide consultative guidance on warehouse operations, leveraging real-world operational experience to optimize process design, material flow, and overall warehouse performance • Support solution design for integrations with external systems (ERP, TMS, OMS, and automation systems), including data mapping and interface definition (EDI, XML, APIs, flat files) • Configure and validate interactions with warehouse technologies including RF devices, barcode scanners, printers, labeling, and material handling equipment • Develop and execute test scenarios (unit, integration, and user acceptance testing) aligned with real-world operational workflows • Support go-live planning and execution, including cutover activities and operational readiness • Collaborate with client stakeholders, Softeon teams, and third-party partners throughout the implementation lifecycle • Provide feedback to product and engineering teams to enhance solution capabilities and implementation efficiency
Role Description TJM Labs is looking for a Implementation Specialist to join our growing team. This is an excellent opportunity for someone who thrives on organization, problem-solving, and bringing complex projects across the finish line in a fast-paced remote environment. As an Implementation Specialist, you’ll lead software implementation projects that help pharmacies streamline operations through automation. You’ll work closely with clients, engineers, and internal stakeholders to translate real-world workflows into practical technical solutions, ensuring projects stay on track from kickoff through go-live and beyond. - Lead implementations end to end: confirm scope, build the plan, run kickoff, hold weekly check-ins, manage risks and changes, manage QA, go live, and hand off smoothly to support. - Map and refine workflows: document how the pharmacy works today and design a target flow that fits their routine, trims extra steps, and delivers clear value from the bot. - Turn needs into buildable work: write clear tickets with acceptance criteria, note edge cases, and keep the backlog tidy and prioritized. - Coordinate the team: keep clients and engineers aligned on timelines, dependencies, and “done,” and help decisions move forward. - Keep projects on schedule: watch the critical path, surface risks early, manage scope, and meet milestones and go-live dates without compromising quality. - Communicate with calm and clarity: set expectations, share plain-English updates, and keep everyone focused on the next step when issues pop up. - Improve each cycle: reflect on completed cycles, iterate our playbooks, templates, and tooling—improving the PM experience and our internal processes to make future cycles faster, smoother, and higher-ROI. Qualifications - 2–5 years in software implementation/project management or pharmacy operations with project ownership. - Pharmacy background: While not required, experience inside a pharmacy environment gives you instant credibility with our clients. Pharmacists or registered pharmacy technicians are encouraged to apply! - Comfort translating operational pain points into structured requirements. - Strong communicator—concise updates, crisp docs, and the ability to build trust with technicians, pharmacists, and engineers alike. - Excellent organization & responsiveness: prioritize well, reply to clients promptly with clear next steps, keep commitments visible, and follow-up so nothing slips. - Solid project-tracking habits; you never let action items slip through the cracks and you have a data-driven mindset. - Technical curiosity: you don’t need to code, but you’re interested in learning about new tools and how they can improve efficiency or pharmacy/patient outcomes. - Familiarity with handling PHI and practical security/privacy best practices. - Excellent verbal and written communication. - Strong, friendly communication style that builds trust quickly and diffuses tension when problems arise. Clients trust that when you say “I’ll handle it,” you will. Nice to Have - Experience with AI in healthcare. - Remote-first environment. - Paid time off.
Role Description Join a highly respected Professional Services Firm that genuinely cares for its associates. This fun and fast-paced position reports directly to our Managing Director. The Google Ads Specialist position is new, so you will help shape this position based on your prior experience. You will interact with Trenton clients and associates to provide Google Ad advice. Qualifications - Bachelor's degree preferred but not required - Minimum of three years experience with Google Ads Requirements - Ad Words - Ad Rotations - Managing Ad Budgets - Understands and Quantifies User Searches - Analytics Results Tracking - Bid Strategies - Understands Campaigns and Ad Groups - Can manage user demographics and locations - Executive level decision making and communication skills - Takes initiative to solve company and client problems - Information gathering and monitoring skills - Problem analysis and problem solving - Confidential treatment of sensitive issues - Organizational and planning skills - Attention to detail - Technology oriented
