Role Description BOLDSCIENCE Senior Account Manager (SAM) is the linchpin of the client service account team. They are an account management guru and support senior team members to oversee project delivery, financial management, and day-to-day client management. They have their finger on the pulse across all day-to-day activities across their accounts, including account timelines, budgets, forecasting & resourcing. They feel confident in delegating tasks to the surrounding team and take the time to review work, ensuring high standards are constantly achieved. Working with their senior account lead, an SAM is beginning to develop their strategic thinking and long-term client strategies. A BOLDSCIENCE SAM is ambitious and is constantly striving for success, but they are all about the team and are passionate about coaching, mentoring, and people management where applicable. Day to Day Responsibilities - Client Management: - Supports senior members of the team in the management of the account team, project delivery, and financial management. - Takes responsibility for a wide range of projects and ensures alignment with the client brief and project objectives. - Develops in-depth knowledge of the client account, therapy area, and processes. - Reviews content and internal drafts developed by the Scientific and Client Service team to ensure alignment with client needs and direction. - Builds and maintains an effective relationship with the client, establishing a point of contact and is recognised for strong account management skills. - Leads client status meetings, provides clear direction, captures key decisions and actions in writing. - Ensures that the team is responsive and responds promptly and accurately to client queries. Escalates and flags any concerns to the account lead; proposes solutions for handling. - Works alongside the wider team to ensure that the client receives appropriate strategic, creative, and digital planning. - Project Management: - Takes ownership of project & financial deliverables. Coordinates project activities and delegates tasks across the team. - Oversees and begins to provide strategic guidance to ensure successful project delivery. - Leads internal/external meetings where appropriate. - Manages day-to-day project activity from start to finish and stays on top of all project-related tasks, including timelines, status reports, and budgets. - Demonstrates proactivity and accountability throughout the project management process. - Delegates and oversees activities of junior colleagues, ensuring that quality is maintained. - Uses initiative to problem solve and drive to get results. Does not hesitate to escalate concerns and draw in senior support where required. - Mentors junior team members and adopts a coaching approach to ensure they are supported. - Collaborates and builds relationships with the wider BOLD team, including Scientific, Creative, Editorial, Finance, etc. - Financial Management: - Delivers projects as agreed within client financials & timelines; escalates appropriately if issues arise, and leads communication with the client. - Creates budgets with minimal input from the wider team, including for new projects with a custom scope. - Monitors account budget and communicates any red flags. Able to identify and explain why projects are running over or under budget compared to current forecasts; leads discussions with the client on handling project overages or underspends. - Works closely with the Finance department to ensure that all financials are accurate and up to date. - Liaises effectively with third-party suppliers. - Assists with the development of monthly financial reports and forecasting of revenue. - Ensures that timesheets for the team are completed in a timely manner. - Business Development: - Supports senior team members on new pitches and attends face-to-face pitch presentations when required. - With assistance from senior team members, generates ideas & proposals for new projects. Qualifications - Significant experience working within the Medical Communications industry. - Experience working across a range of therapy areas and project/client deliverables in a client-facing role. - Proven ability working in a fast-paced environment. - Excellent project and financial management skills. Confident in developing budgets and financial reports. - Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third-party suppliers, senior leaders, wider business units. - Good understanding of pharma regulations. - Bachelor’s degree preferred in science, pharmacology, or medicine.

• Serve as the primary product expert for Silvur’s Insurance platform across all active credit union partners. • Design and deliver scalable training programs for credit union staff, in-branch teams, and executive stakeholders in collaboration with local Silver Insurance agents. • Build repeatable enablement materials, playbooks, and resources that can be deployed efficiently across a large partner portfolio. • Own the ongoing relationship for 16+ credit union partners, serving as the primary point of contact for product questions, support escalations, and program optimization. • Manage quarterly business reviews and proactive check-ins to surface adoption gaps, celebrate wins, and align on goals. • Lead new partner onboarding end-to-end — from kickoff through full program deployment — with a structured, education-first approach. • Establish and monitor referral tracking, engagement metrics, and product utilization data across the portfolio. • Surface insights and trends to internal teams; translate partner feedback into actionable product and process recommendations.

• Advanced Hydration is a dynamic, fast‑paced business unit at The Coca‑Cola Company where teams come together to lead what’s next in hydration. • This is a place for people who think differently, move with agility, challenge the status quo, and thrive in an ever‑changing category. • Joining the team means helping shape the future of hydration alongside passionate, collaborative teams committed to winning. • The Key Account Manager, Southeast Regional Grocery will lead a cross-functional team to deliver business results across our Harris Teeter, Food City, and others. • This individual will provide subject matter expertise to resolve complex customer issues and deliver BODYARMOR annual goals. • Create and develop the vision and strategy to support both long-term and short-term business objectives. • Partner with Sr. Management and cross-functional team members to build Annual Plans to achieve both short-term and long-term business objectives. • Oversee the on-going account updates and performance reporting against key metrics and problem solves plan gaps while bringing forward recommendations to deliver on required business objectives. • Develop and leverage top-level external relationships at to optimize BODYARMOR positioning in the market.

• Managing a generous portfolio of clients, with annualised spend ranging from £5000 - £12,000. • Dealing with overall account values of circa £1 million annually • Nurturing your customer base which you will be targeted to retain and grow each quarter; along with the acquisition of new prospects that you will self-source. • Delivering growth sales from our full range of digital solutions (including agency products). • Actively identifying and acquiring new digital opportunities by developing advertising programs that meet clients’ needs and the Yell agency minimum spend thresholds. • Responsible for delivering your Growth target of high value new business by actively identifying, hunting and acquiring new digital opportunities within the market. • Selling Yell’s digital product portfolio at a high level to propose the right commercial model that will maximise revenue and meet the customer requirements. • Building long lasting relationships with your account base. • Nurturing relationships with key stakeholders within the wider business, including DAD’s, KAD’s, customer service and the Yell agency.