Keep Growing.
Client Relations Specialist – Farm & Food Businesses
Location
United States
Posted
21 days ago
Salary
$65K - $75K / year
Seniority
Senior
Job Description
Client Relations Specialist – Farm & Food Businesses
Good Roots
• Support the business development pipeline • Help CR Leads research and qualify prospective clients — farmers, food processors, cooperatives, and food entrepreneurs across the country. • Manage outreach cadences and CRM records in HubSpot to keep opportunities organized and moving. • Draft follow-up communications, proposals, and scope summaries with guidance from senior CR team members. • Join discovery and qualification calls to take notes, identify client needs, and learn how great consultative conversations are structured. • Coordinate the handoff between the CR team and our service providers so that every new client starts their engagement feeling confident and well-informed. • Track pipeline activity and flagging opportunities that need attention before they go cold. • Participate in CR team meetings and contribute to how we think about prospecting, outreach, and our approach to new markets.
Job Requirements
- 1-3 years of professional experience in client relations, sales support, account coordination, or a related field.
- You care about agriculture, food, and the people working hard to build businesses within them.
- You follow through. When you make a commitment, people can count on you to keep it.
- You write clearly and warmly.
- You want to understand how things work, why they work, and how the pieces fit together—not just complete the task in front of you.
- Comfort and confidence in a fully remote, async-first environment.
- Proficiency in Google Suite and the ability to learn new platforms quickly (HubSpot, Slack, Kantata, and others).
Benefits
- Flexible scheduling, all work is remote
- Health, Vision & Dental
- Paid Parental Leave (eligible after 1 year of full-time employment)
- 401k with company match
- Life Insurance
- Paid personal time off, observance of paid federal holidays, and paid winter break
- Time and expenses covered for professional development
- Short Term Disability
- Monthly stipend for office expenses
- Bi-annual performance-based bonuses
- Employee ownership after 4,000 hours ...and more, apply to learn.
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