Good Roots logo
Good Roots

Keep Growing.

Client Relations Specialist – Farm & Food Businesses

Location

United States

Posted

21 days ago

Salary

$65K - $75K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Client Relations Specialist – Farm & Food Businesses

Good Roots

• Support the business development pipeline • Help CR Leads research and qualify prospective clients — farmers, food processors, cooperatives, and food entrepreneurs across the country. • Manage outreach cadences and CRM records in HubSpot to keep opportunities organized and moving. • Draft follow-up communications, proposals, and scope summaries with guidance from senior CR team members. • Join discovery and qualification calls to take notes, identify client needs, and learn how great consultative conversations are structured. • Coordinate the handoff between the CR team and our service providers so that every new client starts their engagement feeling confident and well-informed. • Track pipeline activity and flagging opportunities that need attention before they go cold. • Participate in CR team meetings and contribute to how we think about prospecting, outreach, and our approach to new markets.

Job Requirements

  • 1-3 years of professional experience in client relations, sales support, account coordination, or a related field.
  • You care about agriculture, food, and the people working hard to build businesses within them.
  • You follow through. When you make a commitment, people can count on you to keep it.
  • You write clearly and warmly.
  • You want to understand how things work, why they work, and how the pieces fit together—not just complete the task in front of you.
  • Comfort and confidence in a fully remote, async-first environment.
  • Proficiency in Google Suite and the ability to learn new platforms quickly (HubSpot, Slack, Kantata, and others).

Benefits

  • Flexible scheduling, all work is remote
  • Health, Vision & Dental
  • Paid Parental Leave (eligible after 1 year of full-time employment)
  • 401k with company match
  • Life Insurance
  • Paid personal time off, observance of paid federal holidays, and paid winter break
  • Time and expenses covered for professional development
  • Short Term Disability
  • Monthly stipend for office expenses
  • Bi-annual performance-based bonuses
  • Employee ownership after 4,000 hours ...and more, apply to learn.

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