• Lead cross-functional, EMEA-wide project or program teams, overseeing the full project lifecycle. • Own project planning, budgeting, execution, and delivery in line with project management methodology and client expectations. • Coordinate diverse teams across EMEA to ensure on-time, high-quality delivery. • Drive completion of all deliverables, including project plans, budgets, testing, implementation, and handover to business-as-usual (BAU). • Manage project scope, schedule, quality, risks, and issues. • Act as a trusted advisor to senior client stakeholders, particularly in HR Transformation projects powered by SuccessFactors. • Resource projects effectively from initiation to completion, balancing delivery needs with financial constraints.

• Lead the delivery of commercial projects from definition through execution • Develop customer-focused solutions • Track outcomes, drive adoption, and continuously optimize initiatives • Coordinate across Sales, Marketing, and Service • Design consumer engagement initiatives within commercial operations

About RapDev: RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them. On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment. About the Job We are looking for a Senior Project Manager on our ServiceNow team to take end-to-end ownership of our engagements, including working with our sales team to develop Statements of Work, working with engineers to translate SOWs into project plans, and working directly with customer stakeholders at all levels to execute. We are a deeply customer-centric organization, so prior experience in services consulting is beneficial. This role will requires you to be based in the United Kingdom. Who you are: - 10+ years of project management experience in a client or customer-facing role - Proven stakeholder management skills - Proven experience managing a team of software engineers - Understanding of project management and delivery methodologies - Strong customer focus What you'll do: - Organize technology programs, projects and activities in accordance with the mission and goals of the organization - Create and manage long-term goals based on expanding customer requirements - Work with leadership to develop a vision, manage a roadmap and operating plan for the program - Develop an evaluation method to assess program strengths and identify areas for improvement - Write project plans to guarantee uninterrupted delivery of services - Manage an engineering team with a diverse array of talents and responsibilities - Ensure goals are met in areas including customer satisfaction, quality, and team member performance as well as customer training - Implement and manage changes and interventions to ensure project goals are achieved - Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services - Produce accurate and timely reporting of program status throughout its life cycle - Analyze risks and issues - Work on strategy with the sales team Compensation: - Base Salary: $90,000-$130,000 annually, depending on experience Benefits: - 100% Employee Healthcare Coverage (Medical, Dental & Vision) - Retirement Plan (5% 401k Match, IRA) - Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays) - Parental Leave - Hybrid Work Opportunities - Fitness & Commuter Subsidies available - Equity - SL & LT Disability RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Role Description You'll be the operational backbone behind integrated campaigns and digital experiences that drive client growth and engagement. Working at the intersection of creative, technology, and business strategy, you'll translate complex briefs into actionable project plans that deliver exceptional creative work on time and on budget. We're looking for someone who can balance multiple priorities while maintaining quality standards, finding smart solutions that keep projects moving forward efficiently. Success means consistently delivering projects that exceed expectations while building strong collaborative relationships across all stakeholders. - Lead end-to-end project delivery across creative, digital, and content programs that drive measurable client outcomes. - Develop comprehensive project plans, timelines, and resource allocation strategies that optimize team capacity and client investment. - Coordinate cross-functional teams including creative, strategy, technology, and client services to ensure seamless execution. - Build and maintain strong relationships with client stakeholders, providing regular updates and proactive communication on project status. - Identify and mitigate project risks such as deadlines, key stakeholder review, and implement contingency plans that keep programs on track. - Manage project budgets and resource forecasting, ensuring profitability while delivering exceptional value. - Establish quality control processes and approval workflows that maintain creative standards and client satisfaction. - Transform complex requirements into clear, actionable briefs that enable teams to deliver their best work. - Drive process improvements and efficiency initiatives that enhance team productivity and project outcomes. - Monitor project performance against KPIs, delivering insights that inform future planning and client strategy. - Clear communication skills — have the ability and comfort level to keep senior team leaders and members abreast of projects and deadlines. Qualifications - 3+ years of experience desired. - Financial sector experience preferred but not required. Requirements - A proven track record managing complex, multi-channel marketing or creative projects with budgets of $100k+ and timelines spanning 3-12 months. - Strong project management methodology experience (Agile, Waterfall, or hybrid approaches) with expertise in tools like Monday.com, Asana, or similar platforms. - Exceptional stakeholder management skills that build trust and maintain alignment across diverse internal teams and client organizations. - Experience coordinating creative production workflows, from concept development through final delivery and activation. - Proven ability to manage competing priorities and tight deadlines while maintaining attention to detail and quality standards. - Financial planning and budget management experience, with ability to forecast, track, and optimize project profitability. - Strong analytical skills to interpret project data, identify trends, and recommend process improvements. - Excellent written and verbal communication skills, with ability to present complex information clearly to diverse audiences. - The ability to aggregate project data (volume, deadlines, budgets, etc.) and develop high-level reporting. - Experience working in fast-paced, deadline-driven environments with ability to adapt quickly to changing requirements. - Financial sector experience preferred: Understanding of financial services marketing, compliance requirements, and regulatory considerations is valued. - Advanced proficiency with Gen AI tools (ChatGPT, Claude, project planning AI assistants) to enhance planning, communication, and process optimization. - Agentic approach to project challenges: systematically breaking down complex programs, identifying optimal delivery paths, and executing with clear reasoning. - Experience developing AI-assisted workflows for project tracking, reporting, and stakeholder communication. - Ability to train team members on effective AI tool usage for project management tasks. - Strong understanding of AI capabilities and limitations in project planning contexts. Benefits - Brandtech+ is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. - All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. - Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. - Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.