• Supporting channel sales team to grow the topline revenue through channel partners nationally and regionally • Customizing resources to drive partner sourced opportunities and position Akamai's market differentiations through partners • Representing the needs of partners with product teams, marketing, services and support to drive our partners success

Role Description We are looking for proactive and service-driven individuals to join our team as Travel Solutions Consultants. This remote position focuses on helping clients explore, plan, and coordinate travel experiences that align with their unique interests, preferences, and budgets. If you enjoy building relationships, solving problems, and providing personalized support, this could be an excellent opportunity to grow your skills in a flexible work environment. As a Travel Solutions Consultant, you will serve as a trusted resource for clients seeking guidance on vacation planning, destination options, accommodations, and travel-related services. You will assist with researching opportunities, coordinating arrangements, and ensuring every detail is handled accurately. Your ability to communicate effectively and provide a positive client experience will play a key role in building long-term relationships and encouraging repeat business. - Engage with clients to understand their travel goals and preferences - Research destinations, resorts, cruises, accommodations, and activities - Present customized travel options and recommendations - Coordinate reservations and verify booking details - Monitor client requests and manage updates or modifications - Maintain organized records and documentation within company systems - Provide responsive support throughout the planning process - Build strong client relationships through consistent communication and follow-up Qualifications - Excellent customer service and communication skills - Strong organizational and multitasking abilities - Ability to work independently and manage priorities effectively - Comfortable learning and using web-based tools and software - Detail-oriented with strong problem-solving skills - Reliable and self-motivated professional attitude - Previous experience in customer service, hospitality, sales, or administrative support is helpful but not required Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training resources - Access to travel industry resources and supplier networks - Collaborative and supportive team environment Who Thrives in This Role This opportunity is ideal for individuals who enjoy helping others, have a passion for travel, value flexibility, and are motivated to create exceptional client experiences while working remotely.

• Manage a team of intermediate and senior Solutions Architects across South East Asia, Taiwan, South Korea, and India, setting clear direction and enabling high-quality execution across the region. • Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win. • Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes. • Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals. • Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals. • Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution. • Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders. • Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth.

• Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities. • Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle. • Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions. • Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value. • Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness. • Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts. • Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations. • Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.