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Staff Solutions Architect
Location
Australia
Posted
6 days ago
Salary
0
Seniority
Lead
Job Description
Staff Solutions Architect
GitLab
• Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities. • Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle. • Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions. • Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value. • Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness. • Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts. • Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations. • Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.
Job Requirements
- Experience working with customers in technical pre-sales, consulting, or similar customer-facing roles.
- Ability to run technical evaluations such as proofs of concept, proofs of value, workshops, tenders, audits, or value stream assessments.
- Working knowledge of the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows.
- Hands-on familiarity with GitLab or similar DevSecOps or software delivery platforms.
- Clear communication skills with the ability to adapt technical messages for practitioners, technical stakeholders, and senior business stakeholders.
- Strength in building credibility, listening carefully, and representing customer needs to internal teams.
- Interest in continuous learning, knowledge exchange, and developing expertise in GitLab, AI, and related cloud technologies.
- Familiarity with cloud platforms, self-managed environments, or transferable experience from related technical fields is welcomed.
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
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