• Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities. • Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle. • Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions. • Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value. • Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness. • Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts. • Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations. • Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.

About Vercel:Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role:We are looking for a Manager of Solutions Architecture to join and lead our our Americas SA team. In this role, you will be responsible for leading a team of Solutions Architects who support our sales teams across pre and post sales. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. This is a hybrid role (3 days per week in office) based in our San Francisco, New York, or Austin office. What you will do: - Lead, develop, and manage an AMER SA team, including training and career development. - Ensure technical excellence across the pre and post sales cycle. - Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans). - Oversee and coach SA engagement on strategic accounts and critical deals. - Partner with our engineering org to provide product feedback from the field. - Develop repeatable plays from trends your are seeing across your team. - Track and report SA performance to Sales and Field Engineering leadership quarterly. - Own org planning, staffing, budgeting, and regional recruiting. About you: - 8+ years of experience in Solutions Architecture/Engineering, Sales Engineering, or Technical Pre-sales roles, with at least 2+ years in a leadership position. - Strong background in web technologies (Next.js, React, Node.js, APIs, cloud infrastructure). - Proven ability to lead, coach, and scale technical teams in a high-growth environment. - Demonstrated success working with enterprise and commercial customers across diverse industries. - Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks). - Experience collaborating with Sales, Product, and Engineering teams to drive customer success. Bonus if you: - Have experience working with Vercel, Next.js, or similar frontend frameworks. - Have led SA teams at a high-growth SaaS or cloud infrastructure company. - Bring expertise in developer tooling, edge computing, or performance optimization. - Are comfortable presenting at conferences, webinars, or large-scale customer events. Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base OTE pay range for this role is $245,000.00 - $307,000.00. This OTE range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

• As the central interface, you connect our sales team, product development and our customers, ensuring a smooth flow of information • You advise our customers in the energy sector and identify the optimal use of our AI software within their complex IT landscapes • You analyze customer requirements in a targeted way and develop robust, future-proof solution architectures based on those findings • In close collaboration with sales, you prepare technical concepts and support demanding pre-sales inquiries • You plan, moderate and lead workshops and confidently present our solutions at both C-level and IT levels

• Lead client engagements from discovery through delivery — owning the technical implementation, the client relationship, and the outcome • Design and build solutions across the partner ecosystem (Zendesk, Zoom CX, Workato, Observe.ai, and others) • Translate client needs into technical specifications • Build and deploy AI-powered workflows, including agentic automations • Document what you build — implementation guides, integration specs, workflow diagrams • Manage issues and escalations with a systems mindset • Support pre-sales conversations when your technical perspective adds value