Resolv.Global logo
Resolv.Global

This is a performance-based role focused on converting inbound enquiries into booked appointments. If you are confident on the phone, comfortable working toward targets, and looking for a stable remote role with consistent weekly income, this is a strong opportunity to grow your experience in a structured, US-based environment.

Veterinary Client Support Representative

Location

Mexico

Posted

2 days ago

Salary

$6 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Veterinary Client Support Representative

Resolv.Global

Role Description Are you a pet lover with exceptional customer service skills and experience supporting customers over the phone? We are seeking dedicated and professional Veterinary Client Support Representatives to join a growing team supporting veterinary clinics across the United States. In this role, you will assist pet owners and veterinary practices by: - Handling inbound calls - Scheduling appointments - Providing information - Documenting interactions - Delivering a compassionate customer experience This opportunity is ideal for individuals who are comfortable navigating healthcare-style conversations, following detailed procedures, and communicating clearly and confidently with callers in a professional and empathetic manner. If you thrive in a fast-paced environment, enjoy helping people, and have a genuine love for animals, we would love to hear from you. Position Details - Remote (Mexico only) - Independent Contractor - $5.50 USD per hour - Paid weekly in arrears - Full-time opportunity - Paid training - Target training start date: June 29, 2026 Qualifications - Must currently reside in Mexico - Previous call center or customer service experience - Previous remote work experience - Excellent English communication skills - Clear pronunciation with minimal accent - Strong listening and problem-solving skills - Ability to follow detailed procedures and workflows - Strong attention to detail - Professional and empathetic communication style - Comfortable handling emotional or sensitive customer conversations - Immediate availability preferred Requirements - Windows 11 computer (Mac not supported) - Minimum 16 GB RAM - Webcam - USB headset with microphone - Reliable wired high-speed internet connection - Quiet professional workspace - Backup power solution strongly preferred - Ability to complete a technical verification Applications that do not meet the minimum technical requirements may not be considered. Benefits - Become part of a team supporting veterinary clinics that make a meaningful difference in the lives of pets and their owners every day - Deliver outstanding customer experiences - Understand the importance of compassion, professionalism, and attention to detail Application Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Applicants selected to move forward will complete: - Application Form - Prescreen Questionnaire - Video Interview - Live interview - Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for this position. Preferred Qualifications - Healthcare customer service experience - Veterinary industry experience - Medical office experience - Appointment scheduling experience - CRM experience - Ticketing system experience - Pet ownership or a strong passion for animals

Related Job Pages

More Client Services Representative Jobs

Hopesglobalgetaways logo

Client Support Specialist

Hopesglobalgetaways

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Role Description We are currently seeking customer-focused individuals to join our remote team as Client Support Specialists. This role centers on assisting clients throughout various stages of the service process, answering questions, providing guidance, and ensuring a positive overall experience. The ideal candidate enjoys communicating with people, staying organized, and helping resolve concerns while working in a flexible remote setting. - Serve as a primary point of contact for client inquiries and support requests - Provide accurate information regarding services, processes, and available options - Assist with account updates, service modifications, and client follow-up needs - Review submitted information and ensure records remain accurate and up to date - Monitor ongoing client requests and provide timely status updates - Document interactions and maintain detailed records within company systems - Support daily administrative functions and operational workflows - Participate in team meetings, training sessions, and professional development activities Qualifications - Strong written and verbal communication skills - Excellent customer service and interpersonal abilities - Strong attention to detail and organizational skills - Ability to multitask and manage responsibilities effectively - Comfortable using online platforms and computer-based tools - Self-directed with the ability to work independently - Reliable internet connection and basic technical proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain Benefits - Fully remote work environment - Flexible scheduling opportunities - Comprehensive training program - Ongoing coaching and mentorship - Advancement and professional growth opportunities - Performance-based rewards and recognition - Travel-related discounts and exclusive perks - Supportive and collaborative team culture

United States + 4 moreAll locations: United States | United Kingdom | Australia | Spain | Mexico

Closer - Consumer Services

Curvion Blue

Curvion Blue is a high-performance RevOps and sales augmentation agency that builds and deploys AI-driven revenue systems for growth-focused companies. We help clients install scalable sales infrastructure including: GTM strategy CRM architecture Sales process design AI-enhanced workflows Fully outsourced sales execution In short: we build modern sales engines that help companies scale revenue with clarity, speed, and operational control. Compensation 1099 Independent Contractor On-target earnings: $90,000 - $360,000+ Full Remote Flexible Schedule Monday-Friday Work Location: Remote

Role Description We're looking for consultative High Ticket Closers who excel at helping prospects evaluate solutions to problems they are actively trying to solve. Unlike business opportunity sales, these prospects typically understand their problem and are searching for the best provider. Your role is to build trust, establish credibility, diagnose their situation, and confidently guide them toward the right solution. This is a consultative sales environment where expertise and discovery matter more than hype. Qualifications - You've sold consumer services - You've worked in financial services, real estate, funding, or advisory environments - You're excellent at discovery - You build trust quickly - You enjoy educating prospects Requirements - You rely on pressure tactics - You skip discovery - You depend on scripted conversations - You struggle handling skeptical buyers What Success Looks Like - Conducting world-class consultations - Diagnosing prospect challenges accurately - Building credibility throughout the sales process - Consistently exceeding revenue targets - Creating a professional buying experience Benefits - Pay: $90,000.00 - $360,000.00 per year - This position is an Independent Contractor Role - 1099 - Flexible Schedule - Work Location: Remote

United States
$90K - $300K / year
Everise logo

Director of Client Services

Everise

Champions of customer happiness. Providing award-winning healthcare customer services and CRM solutions.

Full TimeRemoteTeam 10,001+H1B No Sponsor

Role Description The Director - Client Services is responsible for managing all aspects of one or more assigned programs. The Manager serves as primary client interface for day-to-day communications and commitments relating to the delivery of Everise solutions and is responsible for effective resource management and accurate forecasting of program profit and loss. Works closely with all internal teams to ensure program delivery is appropriate, timely and accurate. Serve as the client’s advocate. Position reports to VP Client Services. - Serve as primary point of client contact and coordinates program delivery - Provide input to develop corporate and business unit strategies for account - In conjunction with senior management help set client expectations in a professional and effective manner - Support day-to-day activities for the client program - Manage client satisfaction and achievement of client specific KPI’s - Collaborate with other team members to resolve client issues, problems or concerns on a timely and cost-effective basis - Proactively use business experience and skills to identify new opportunities to enhance or extend relationship with client by providing additional solutions or services - Assist in management of program profitability and performance metrics, including budgeting, forecasting, monitoring actuals, pricing/packaging of new offerings, accounts receivable management, invoice preparation and Service Level Agreements - Suggest modifications to internal processes as needed for financial control - Ability to work in a team environment and matrix organization and work remotely from team - Help ensure that operational procedures are in place - Participate in development and integration of Technology Solutions - Serve as the client liaison for security to ensure appropriate customer access to client utilized systems and solution components - Help establish high-level plans for software upgrades, migrations, and implementations Qualifications - 5-10 Years experience in global BPO strategy/management - Ability to handle priority issues quickly and decisively - Ability to analyze data, prepare reports, and participate in operations and quarterly business reviews - Strong capability to coordinate and build relationships with internal resources - Strong attention to detail - Outstanding organizational and follow up skills - Ability to multi-task - Highly flexible - Ability to travel as needed - Bachelor’s degree in related field from a four-year college or university with two to three years related experience; or Equivalent combination of education and experience - Project management training or certification a plus - Commercial, financial and client relationship management experience a plus Company Description Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

United States
Full TimeRemoteTeam 10,001+Since 1915H1B No Sponsor

Role Description We are looking for an entrepreneurial and customer-focused leader to drive the strategic development and execution of our digital truck service portfolio. In this role, you will own the product and engineering roadmap, lead international teams, and contribute directly to profitable growth and long-term business success. - Own the end-to-end product and engineering execution for the digital truck service line, ensuring successful roadmap delivery and customer value creation. - Drive profitable growth with full ownership of the service line P&L and strategic investment decisions. - Define and continuously evolve the product roadmap based on customer needs, market developments, and business priorities. - Collaborate closely with commercial, marketing, and support teams to ensure successful go-to-market execution and strong product-market fit. - Build and lead high-performing international product and engineering teams, fostering accountability, innovation, and customer-centricity. Qualifications - University degree or equivalent experience in Engineering, Business Administration or a related field. - 10+ years of experience managing digital products or platforms at scale, including P&L responsibility. - Strong combination of product management expertise and technical understanding. - Proven experience leading cross-functional and international teams in a fast-paced environment. - Entrepreneurial mindset with strong ownership, strategic thinking, and execution capabilities. - Excellent communication and stakeholder management skills with a strong customer-centric approach. - Preferred industry experiences: SaaS, automotive or related industries. - Fluency in English is a Must, and other languages will be advantageous. Benefits - Group insurance plan. - Medical insurance with ambulant care for you and your family. - Company Car (incl. Fuel Card). - Flexible working hours.

Worldwide