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Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
Professional Services Consultant – Email Security
Location
Arizona + 4 moreAll locations: Arizona | Connecticut | Florida | Oregon | Utah
Posted
135 days ago
Salary
$68.6K - $136.1K / year
Seniority
Senior
Job Description
Professional Services Consultant – Email Security
Proofpoint
• Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. • Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. • Deliver training to customers and partners. • Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation. • Drive high levels of customer satisfaction. • Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful. • Coordinate with multiple parties -- internal departments as well as the customer -- to ensure timely and satisfactory resolution to technical issues, and completion of projects. • Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization.
Job Requirements
- 5+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support
- Experience in large systems design and project implementation for enterprise email environments
- UNIX system administration experience
- Broad technical knowledge of Internet products and technologies
- A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI
- Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
- Strong Sendmail and messaging infrastructure system administration experience
- Ability to work at all levels of the organization both technically and politically
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
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