• Serves as the main point of contact for the clients, addressing inquiries, providing guidance on appropriate coverage changes and contractual requirements, and educating clients on policy exclusions and exposures • Partners in the strategic development of insurance plans tailored to client needs • Strategically manages the remarketing of renewals to ensure high account retention rates • Oversees the preparation of client proposals, including submissions, loss evaluations, and risk analyses, ensuring timely and accurate quotations and policies • Communicates various billing and invoicing options • Prepares comprehensive summaries of insurance and schedules, accurately producing binders, certificates, policies, endorsements, and other related documents to support client needs • Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed • Proactively communicates significant audit discrepancies to clients and determines further action • Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company’s financial integrity • Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services • Recommends process improvements as needed • Quickly identifies and resolves complex client service issues • Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience • Performs other projects, duties, and tasks, as assigned.

• Define the GTM strategy for your account & bring all NVIDIAs product portfolio to your customer • Build strong & positive relationships with all partners within your account and account eco-system • Own your customers journey in the world of AI & ensure they are making the best decision. • Develop and implement a growth orientated account strategy

• Lead day-to-day management of client account. Coordinate between client stakeholders and align internal teams across the agency, ensuring deadlines for project scopes and deliverables are met and any potential barriers are proactively identified and addressed. • Demonstrate on-going accountability by creating and managing project management materials, including status tracking documentation. • Support vendor management related to database development, consumer research, and call center services. • Help identify opportunities to expand scope of work with existing clients as part of business development. • Serve as the primary point of contact for key client stakeholders, and coordinate with the internal team to ensure effective support and successful delivery of client engagements. • Contribute to meetings and update clients on all activities. • Create comprehensive communication plans leveraging owned, earned, shared and paid media. • Elevate and protect our clients reputation by building tactical strategies that effectively position their value in the market. • Build narratives and engagement plans that increase trust, credibility and grow support among key audiences. • Develop strategic, targeted messaging, and materials to execute on approved strategies that enhances client reputation externally and aligns their organization internally. • Contribute to creative concepting and asset development. • Write message platforms, initial drafts of all communications, creative briefs and prepare deliverables for final review with account lead. • Participate in cross-functional teams of strategic communication leaders, managed care leaders, finance teams, revenue cycle teams and analysts to execute integrated strategies. • Provide strategic guidance and ensure seamless execution of initiatives, ensuring they align with the client's objectives. • Learn from more experienced team members to grow your skills. • Stay updated on industry trends, regulatory changes, and developments within the healthcare industry and managed care space. • Translate insights into actionable recommendations for clients to stay ahead of the curve. • Learn how to pivot campaigns based on negotiation progress and help clients scenario plan.

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions. • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. • Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow. • Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. • Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle. • Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders. • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity. • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.