About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About UniCardUniCard is a Hong Kong-licensed stored value facility and a wholly owned subsidiary of Airwallex. We are building a new category of consumer financial platform for Hong Kong. Initially, UniCard will launch a multi-currency wallet and card experience focused on helping consumers manage domestic and cross-border spending more intelligently, with market-leading FX capabilities, merchant rewards, and seamless digital experiences. Over time, UniCard's ambition extends beyond being a wallet. We believe the next generation of commerce will be increasingly AI-driven and agentic. UniCard aims to build the trusted consumer financial infrastructure that enables individuals and intelligent agents to transact securely, seamlessly, and globally on their behalf. This is a rare opportunity to build a regulated consumer fintech from the ground up while leveraging the technology, infrastructure, and global reach of Airwallex. The RoleWe are seeking an exceptional Chief Executive Officer to lead UniCard through its next phase of growth. The CEO will be responsible for establishing UniCard as one of Hong Kong's most trusted and innovative consumer financial platforms. They will serve as the primary executive accountable for regulatory engagement, strategic direction, organizational build-out, risk management, and commercial execution. This individual must be capable of operating credibly with regulators, boards, financial institutions, and senior government stakeholders, while also possessing the ambition and operating capability required to build a scaled consumer financial platform from the ground up. The most critical requirement for this role is the ability to establish and maintain a highly trusted relationship with HKMA to position UniCard as a well-governed, responsibly managed regulated institution. The CEO will report to the Board of UniCard and work closely with Airwallex's senior leadership while maintaining UniCard as a distinct regulated entity. Key Responsibilities Regulatory Leadership - Build and maintain a trusted, transparent, and constructive relationship with the Hong Kong Monetary Authority (HKMA) - Serve as the primary executive representative of UniCard with regulators, policymakers, and industry bodies - Establish a culture of regulatory excellence, risk management, governance, and compliance - Lead UniCard through future regulatory approvals, product launches, and strategic initiatives Business Building - Define and execute UniCard's long-term vision and strategy - Launch and scale UniCard's consumer wallet platform in Hong Kong - Build a high-performing executive leadership team and organizational culture - Drive customer growth, product adoption, and commercial performance - Develop strategic partnerships across financial services, payments, commerce, travel, technology, and digital ecosystems Consumer Innovation - Position UniCard at the forefront of next-generation financial experiences - Shape the evolution from wallet and payments products toward agentic commerce and AI-enabled financial services - Champion customer-centric innovation while maintaining regulatory integrity and trust - Identify emerging opportunities in digital identity, AI agents, programmable payments, and future payment ecosystems Stakeholder Management - Manage Board relationships and governance processes - Engage with investors, partners, banks, card schemes, and ecosystem participants - Represent UniCard publicly with credibility and authority - Build UniCard's reputation as a trusted participant in Hong Kong's financial system Ideal Candidate ProfileThe successful candidate will likely come from one or more of the following backgrounds: - Senior executive from a regulated financial institution - CEO, Managing Director, or General Manager of a payments, wallet, banking, or fintech business - Former senior regulator or policymaker with deep financial services executive experience - Senior executive from a major Hong Kong bank, digital bank, payment company, or financial infrastructure provider Most importantly, the candidate should possess strong credibility and standing with the HKMA and broader Hong Kong financial ecosystem. What Success Looks LikeWithin the first 24 months, the CEO will: - Lead execution of Unicard’s consumer wallet infrastructure build - Successfully launch and scale UniCard's consumer wallet proposition - Establish UniCard as a trusted and well-regarded regulated institution - Build a strong working relationship with HKMA and key stakeholders - Recruit and develop a world-class leadership team - Position UniCard as the leading platform for next-generation consumer financial experiences in Hong Kong - Create the foundations for UniCard to become the trusted wallet layer for future agentic commerce Preferred - Experience building or scaling consumer fintech products - Experience in payments, wallets, cards, banking, or digital financial services - Familiarity with AI, digital commerce, and emerging payment technologies - Existing relationships across Hong Kong's regulatory, banking, and fintech ecosystems Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Role Description The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward. This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks. This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly. Key Responsibilities - Executive Operations & Support - Manage executive communications, inbox organization, and follow-up actions. - Coordinate calendars, meetings, appointments, and recurring priorities. - Prepare meeting summaries, reports, and internal documentation. - Help prioritize competing requests and ensure key initiatives remain on track. - Serve as a trusted operational partner to the CEO across multiple areas of the business. - Project Management & Special Initiatives - Coordinate and manage projects from planning through execution. - Track deliverables, deadlines, action items, and stakeholder responsibilities. - Follow up with internal and external stakeholders to ensure progress. - Support implementation of strategic initiatives and operational improvements. - Assist with new business initiatives, research projects, and special assignments. - Research & Business Analysis - Conduct research on vendors, products, services, technology solutions, and business opportunities. - Gather information and provide organized recommendations to leadership. - Assist with vendor evaluations, RFP creation, and solution comparisons. - Analyze operational reports and identify trends, risks, or opportunities. - Support decision-making through research, documentation, and analysis. - Operations & Process Improvement - Identify inefficiencies and opportunities to improve workflows. - Create and maintain SOPs, process documentation, and operational playbooks. - Assist with implementation of systems, tools, and operational improvements. - Help standardize recurring processes across multiple businesses. - Ensure information and communication flow effectively between teams. - Technology & AI Enablement - Research and recommend tools that improve productivity and efficiency. - Assist with implementation of AI and automation solutions. - Document workflows and support technology adoption initiatives. - Help identify opportunities to streamline repetitive tasks and manual processes. - Cross-Functional Business Support - Support initiatives across multiple businesses within the Top Shelf Collective portfolio. - Coordinate with vendors, partners, consultants, and service providers. - Assist with operational reporting, project tracking, and administrative workflows. - Take ownership of recurring responsibilities and continuously improve them over time. Qualifications - 4+ years of experience in operations, project management, executive support, business operations, or a similar role. - Exceptional written and verbal English communication skills. - Strong organizational and time management abilities. - Demonstrated ability to manage multiple priorities simultaneously. - Strong problem-solving, research, and analytical skills. - High level of accountability and ownership. - Ability to work independently and proactively identify solutions. - Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools. Preferred Qualifications - Experience supporting founders, executives, or business owners. - Experience working in entrepreneurial, startup, or small business environments. - Experience creating SOPs and operational documentation. - Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms. - Exposure to vendor management, procurement, operations, or process improvement. - Experience coordinating multiple projects across different departments or business units. Ideal Candidate Profile - Proactive and highly resourceful. - Naturally curious with a strong desire to learn. - Comfortable operating in ambiguity and figuring things out independently. - Strong attention to detail and follow-through. - Excellent communicator who keeps stakeholders informed and aligned. - Able to balance strategic thinking with hands-on execution. - Process-oriented while remaining flexible and adaptable. - Takes ownership of outcomes rather than simply completing assigned tasks. - Excited by the opportunity to work directly with a business owner and support multiple projects. Compensation & Benefits - Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives. - Type: Full-time remote role. - Shift: Monday–Friday, 8:00 AM – 5:00 PM EST. - Opportunity: Play a key role in improving operations, implementing systems, and supporting business growth across multiple companies.

Document and ensure safe work practices, develop new techniques through research, provide expert advice, and lead incident investigations to enhance workplace safety and reduce risks across network operations.

Title: File Management Officer Location: Melbourne Australia Entry Level Location:Melbourne, Victoria, Australia, 3000 Category:Customer Services & Claims Unit:Allianz Australia Employing Entity:ALLIANZ AUSTRALIA SERVICES PTY LTD Job Type:Part-Time Remote:Hybrid working Employment Type:Temporary Job ID:100331 Job Description: FILE MANAGEMENT OFFICER - PERSONAL INJURY - MELBOURNE, VIC At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. Let's care for tomorrow, so we can create a better future together, for everyone. What if you could put the customer at the heart of everything you do? You'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As an FMO in the Personal Injury team, you will work with and support a team of experienced consultants and have the opportunity to develop a broad range of skills. About the role - Arranging independent medical examinations for injured worker - Coordinating a variety of administrative tasks and communication between injured workers and medical professionals - Maintaining accurate file notes on customer interactions and supporting with maintenance of cataloguing system - Liaising with and resolving claim related customer queries - Providing administration assistance to the consultants as required - Ensuring that customer expectations are exceeded, and business objectives met through exceptional customer service About you - Highly accurate Data entry, time management and organisational skills - Strong knowledge of MS Word/Excel and the ability to learn new software systems - Ability to work at a fast pace and adapt to changing business needs - Strong written and verbal communication skills - Ability to work in a team environment - A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape Benefits and perks - Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! - Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible. - Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. - Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! - For more details about our benefits, visit the Allianz Careers site. About Allianz Group Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. Join us. Let's care for tomorrow. www.allianz.com.au/careers Important Notice: Allianz will never contact you from an email address that does not end with '@allianz.com.au' or another official Allianz domain. If you receive an email from an address like 'allianz.customerservice@gmail.com'" or 'allianz-support@yahoo.com', it is not from Allianz and may likely be a scam. Examples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.