Unparalleled Visibility Into Issue Detection, Diagnosis, and Remediation
Product Manager
Location
Switzerland
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Product Manager
Nexthink
Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description Workspace is one of Nexthink's most strategic products, offering AI capabilities to help IT organizations manage how employees interact with their digital environment. We are looking for an experienced Product Manager to join the Workspace team and take full ownership of day-to-day product delivery - partnering closely with engineering, design, and cross-functional teams to keep pace with the team's ambitious roadmap. In this role, you will be driving execution of the roadmap for our AI-native product: Workspace. You will contribute to discovery, feature delivery, and cross-functional coordination, ensuring engineering is unblocked and focused on the highest-value work. You will operate with a high degree of autonomy, making informed product decisions while staying aligned with the broader Workspace strategy. This is a great opportunity for a PM who wants to make a tangible impact on a product used by millions of employees worldwide, and who thrives in a fast-moving, collaborative environment. What you'll do: - Own end-to-end product delivery for parts of the Workspace product: from problem definition and discovery through to release and iteration. - Conduct ongoing customer research and discovery to deeply understand employee and IT team needs, translating insights into clear, prioritized product opportunities. - Document requirements for features, ensuring engineering always has clarity on what to build and why. - Lead agile ceremonies with your engineering and design triad: sprint planning, standups, backlog grooming, retrospectives, and demos. - Collaborate cross-functionally with Design, Product Marketing, Sales, and Customer Success to coordinate launches and ensure alignment across the organization. - Define success metrics for features and track outcomes post-release, using data to drive continuous improvement. - Build strong relationships with customers and internal stakeholders, acting as the voice of the customer within the team. - Stay informed on trends in AI, digital employee experience, and enterprise SaaS to inform product direction. Qualifications - 3-5 years of experience as a Product Manager in a B2B SaaS company, working closely with engineering teams in an agile environment. - Familiarity with AI-powered product features or experience. - Proven ability to drive product delivery end-to-end, from discovery and prioritization through to release, with minimal oversight. - Strong discovery skills: experience running customer interviews, synthesizing qualitative and quantitative data, and translating findings into product decisions. - Excellent collaboration skills: you build trust quickly with engineers, designers, and stakeholders across functions. - Strong written and verbal communication: comfortable writing crisp user stories, presenting to leadership, and facilitating cross-functional discussions. - Self-starter mindset: you are proactive, organized, and take ownership of outcomes rather than waiting to be directed. - Professional-level English, spoken and written. Nice to have: - Experience working on products related to Digital Employee Experience, IT operations, or enterprise workplace technology. - Background in UX thinking or experience working in a product trio (PM, designer, engineer). - Knowledge of agile frameworks and product discovery methodologies (e.g., continuous discovery, JTBD). Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. - Free access to a fitness centre inside the building. - Reimbursement of the half-fare travel card for public transport. - Reimbursement up to 50% of the cost of French classes. - Fresh fruit, cookies, and soft drinks as well. - Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
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