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ClickUp

The world's most productive AI Workspace for projects, tasks, chat, docs, and more. All software and humans - converged.

Professional Services Consultant, AI Solutions

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteMid LevelTeam 1,001-5,000Since 2017H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$110K - $140K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Professional Services Consultant, AI Solutions

ClickUp

Role Description As a Senior Strategic Services Consultant focused on AI Agent Deployment at ClickUp, you will lead high-impact, end-to-end customer engagements that deliver measurable outcomes through agentic automation. You will partner with executive and operational stakeholders to design and deploy ClickUp Certified Agents, optimizing the customer’s workspace and workflows to reduce manual effort, improve quality and compliance, and unlock scalable ROI. You will operate with high autonomy across complex implementations, balancing strategic advisory with hands-on delivery. You will also shape how ClickUp scales Certified Agent delivery by creating repeatable playbooks, mentoring others, and feeding product and program insights back into the organization. Qualifications - 4+ years of experience in a customer-facing role in B2B SaaS (Professional Services, Implementation Consulting, Solutions Consulting, Technical CSM, or Technical Project/Program Management). - Experience delivering AI-enabled automation (agents, copilots, workflow automation, decisioning) in production environments. - Proven experience leading complex, multi-stakeholder implementations with strong project management and executive communication. - Strong process mapping and solution design skills, translating ambiguous workflows into scalable operating models. - Deep comfort with hands-on configuration and troubleshooting in workflow platforms, automation systems, and/or enterprise SaaS tools. - Demonstrated understanding of prompt design, guardrail configuration, and iterative optimization of AI-driven workflows. - Strong facilitation skills (discovery workshops, design sessions, enablement trainings, executive readouts). - Excellent written communication; able to produce crisp requirements, plans, and customer-facing documentation. - Ability to operate autonomously, prioritize across multiple engagements, and drive outcomes in a fast-paced environment. - Familiarity with Model Context Protocol (MCP) concepts and safe tool integration patterns. - Experience configuring agents with structured memory, tool access, and external system integrations. - Ability to diagnose and improve agent performance through structured iteration and evaluation. Requirements - Experience delivering AI-enabled automation (agents, copilots, workflow automation, decisioning) in production environments. - Experience with enterprise tooling and integrations (Salesforce, ServiceNow, Jira, Workday, NetSuite, SAP) and iPaaS/middleware. - Change management experience (adoption plans, enablement programs, comms, stakeholder management). - Consulting background (Big 4 or similar) or enterprise Professional Services delivery. - PMP, Scrum, Agile, or equivalent certifications. Benefits - We hire based on ambition, grit, and a passion for improving the way people work. - We assess every candidate based on the potential impact they can have. - We support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria.

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