Role Description We are looking for a Remote Experience Coordination Specialist to manage client plans, organize schedules, and oversee all details to ensure a seamless, high-quality experience from start to finish. This fully remote position is ideal for someone who thrives on planning, clear client communication, and keeping multiple moving parts coordinated behind the scenes. The ideal candidate is self-motivated, able to work independently, and comfortable leveraging tools and systems to maintain accuracy and efficiency throughout the process. - Communicate with clients to understand preferences and needs - Coordinate schedules, confirmations, and experience details - Manage updates, changes, and follow-ups in a timely manner - Ensure accuracy across all plans and documentation - Deliver professional, friendly client support throughout the process Qualifications - Strong organizational and communication skills - Customer service, coordination, or planning experience (preferred, not required) - Comfortable working independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Must be a citizen of the US, UK, Australia, Mexico, Spain and LATAM Benefits - 100% remote flexibility - Training and ongoing support provided - Opportunity for long-term growth within a supportive team

Role Description The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team. We’re looking for someone to join us and grow with us as we’re rapidly expanding! This particular client is a roofing company in search of someone with construction admin / ops experience to help support them with estimating and similar tasks. - Manages projects on behalf of our clients, managing and meeting deadlines. - Complete a variety of virtual assistant tasks including: - Scheduling - Emailing - Lead conversion management - Research projects - Data entry - Many more different types of projects - Professionally communicate with clients and adjust to their changing priorities, needs, and deadlines using their business values and processes as a guiding principle. - Hours start at 10-20 hours per week and have potential to grow up to 40 hours per week as we grow. Schedule is flexible and largely weekday-based, with most project turnaround times being 1-2 days. - This is a remote position. Qualifications - Experience working in operations and administrative roles. - Strong written and verbal communication skills, with the ability to tailor communication to a variety of styles and client priorities. - Self-starter attitude; comfortable with an open-ended problem and creating a suggested plan from that. - Project and process management, managing deadlines and several priorities. - Critical thinking, if you think a client or project should be focused on something else. - Strong organizational and analytical skills. Benefits - Remote Work: This is a fully remote position within the US, offering flexibility and work-life balance. - Flexible Hours: Start at 10-20 hours per week with the potential to grow. - Competitive Pay: Starting at $21/hour, with bonus opportunities of up to $10k annually. - Growth Opportunities: Ample potential for career growth and performance bonuses. Company Description The Boutique COO is committed to social justice, including LGBTQ rights, women’s rights, and civil rights, and provides services for individuals from a diverse array of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, abilities and other identities. We do not tolerate or support discriminatory speech, hate speech, comments or actions against others based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels, or any physical, mental, or emotional abuse.

• Assist with trust and estate administration tasks, including document tracking and electronic filing. • Provide administrative support for financial and legal workflows tied to client services. • Ensure accuracy and organization across all administrative and client documentation. • Prepare, collect, and complete forms related to banking and financial accounts. • Manage and prioritize a high-volume, complex email inbox, ensuring timely responses and proper routing. • Handle professional, high-level inbound and outbound phone calls with clients and partners. • Support legal timekeeping and billing processes (similar to law firm environments).

• Provide intermediate-level administrative support to ensure the efficient operation of the department • Manage communications, preparing complex documents, coordinating travel and expenses, and supporting departmental projects • Prepare, edit, and finalize complex documents, including reports, presentations, proposals, and correspondence, using Microsoft Office software • Draft and proofread correspondence, ensuring accuracy, professionalism, and adherence to company standards • Manage and maintain department files and records, ensuring proper organization and compliance with retention policies • Schedule and coordinate meetings, including preparing agendas, taking meeting minutes, and distributing follow-up action items • Arrange complex travel itineraries, including transportation, accommodations, and meeting schedules, ensuring alignment with company policies • Prepare and reconcile expense reports, ensuring accuracy and timely submission to accounting • Assist with department projects by tracking deadlines, organizing materials, and coordinating with team members to ensure timely completion • Support the onboarding of new team members by preparing materials and coordinating initial training schedules • Provide backup support to other administrative staff as needed