Requisition Number: 2368689 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We are seeking a Senior Quality Engineer (QE) to join our Amazon Connect digital transformation team. This role is critical to ensuring the quality and reliability of our next-generation contact center solutions as we migrate digital channel LOBs from Genesys and LivePerson to AWS/Amazon Connect. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Design, develop, and maintain automated test scripts using Playwright for Amazon Connect digital channels (chat, SMS, email, IVR) - Validate customer and agent experiences across digital flows, routing logic, chatbot interactions, and asynchronous messaging - Perform API testing using tools like Postman to validate integrations between Amazon Connect and third-party systems - Identify automation opportunities and optimize test suites for scalability and reusability - Create and manage test cases, plans, and suites using QTest or equivalent tools - Track defects, analyze test results, and report key quality metrics to stakeholders - Ensure test coverage aligns with business requirements, compliance standards, and best practices - Collaborate with developers, product managers, and DevOps teams to integrate automated testing into the CI/CD pipeline - Actively participate in Agile/Scrum ceremonies, providing insights on quality risks and improvements - Stay current with testing trends and tools to continuously enhance automation strategies You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 5+ years of experience in software testing, with a focus on contact center and digital channels (chat, email, SMS) - 1+ years of hands-on experience with AWS/Amazon Connect - 1+ years of experience with Playwright for test automation - Solid knowledge of API testing (RESTful APIs) and automation - Familiarity with test management tools like QTest and defect tracking systems - Proven ability to analyze test results, troubleshoot issues, and collaborate effectively in an Agile environment - Driver's License and access to reliable transportation Preferred Qualifications: - Certifications in software testing, quality assurance, or AWS cloud services - Experience with additional automation frameworks and scripting languages (Python, Java, JavaScript) - Knowledge of AWS services related to contact center solutions (e.g., Lambda, S3, DynamoDB, Lex) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description Are you a Salesforce expert who thrives on turning complex challenges into seamless solutions? We are seeking a dynamic Salesforce AMS Developer to serve as a technical architect and strategic partner in evolving our clients' ecosystems. Sitting at the heart of our Operational Excellence team, you will bridge the gap between design and execution—driving quality, mentoring talent, and ensuring scalable, secure integrations. If you are ready to take the lead on the broader technical vision beyond basic support, your next big impact starts here. - Technical Solution Design & Engineering: Architect robust solutions for complex problems, leading the design and implementation of advanced custom developments and critical ERP integrations to meet long-term goals. - Client Consultancy & Advisory: Advise clients through technical workshops, translating architectural concepts into business language and performing system Health Checks to mitigate risks. - DevOps & Release Strategy: Oversee release management via CI/CD pipelines, coordinating schedules with stakeholders to ensure seamless, zero-downtime updates. - Quality Assurance & Best Practices: Ensure code quality by defining standards, leading peer reviews, and guaranteeing secure, maintainable deployments. Qualifications - Hands-on proficiency with Apex, LWC, Flows, security, and REST/SOAP enterprise integrations. - Skilled in Git, CI/CD, and professional release management. - Strong communication skills and a client-focused mindset. - Expert in root-cause diagnosis, reverse engineering, and production bug resolution. - Highly client-focused with a strong sense of responsibility and accountability. - Proven ability to work autonomously and drive results effectively. - Fluent in English (verbal and written). Requirements - Proficient in Consumer Goods Cloud and the CG Offline App ecosystem. Company Description We help Consumer Goods brands achieve commercial digital excellence - from strategy to hands-on implementation. Our teams craft omni-channel experiences and deliver Salesforce-driven solutions that optimize everything from field execution to revenue growth. - As an official Salesforce partner and a member of the Consumer Goods Cloud Advisory Board, we bring together: - Deep industry know-how in retail, healthcare, and manufacturing. - Agile delivery and modern tech to solve complex business challenges. - A global, remote-first culture, with colleagues across Germany, Greece, Portugal, Switzerland, the UK, and beyond. - We live by our values: - Authenticity: be open and honest. - Adaptability: embrace change with positivity. - Meaningfulness: focus on impact, not busywork. - Bravery: challenge the status quo and innovate boldly. Learn more about us at ppeak.com.

Role Description We are seeking an experienced Oracle EPM Developer to be a critical technical resource embedded within Production Support Team (PST) supporting a financial client. This role is responsible for the administration, configuration, and day-to-day support of Oracle EPM Cloud environment — encompassing EPBCS, PCMCS, EDMCS, Financial Reporting and Narrative Reporting modules. The consultant is directly engaged in month-end financial close cycle, monthly forecasting, and annual budgeting processes, working closely with the FP&A team and key business stakeholders. What You’ll Do - Month-End Financial Close Support: - Oversee EPM pre-close activities and prepare systems for daily actuals feeds - Ensure accurate and timely data loads from Oracle ERP, OFSAA, and ADP into respective EPM modules - Perform source/target data validation and resolve data discrepancy queries - Resolve interface issues between EDMCS (central hierarchy system) and downstream EPM, ERP, EPBCS, and PCMCS systems - Support Smart View and ad-hoc reporting requests from business teams - Monthly Forecast Cycle: - Collaborate with FP&A to execute forecast adjustments across P&L, NIR, expenses, balance sheet, rate models, workforce and CAPEX models - Perform monthly PCMCS forecast allocations using actual headcount data and push allocated figures back to EPBCS - Handle ad-hoc requests related to user access, system issues, and data anomalies throughout the forecast cycle - Annual Budget Cycle: - Open annual budget cycles and execute five-year financial model inputs and updates - Load and maintain employee data in the budget environment; configure new/future hire setups per FP&A and HR inputs - Perform PCMCS budget allocations using budget headcount data and publish back to EPBCS - System Administration & Maintenance: - Schedule, monitor, and troubleshoot daily loads (data & Metadata), business rules, interfaces, and automation jobs across all EPM modules - Review and apply monthly Oracle Cloud updates; ensure continued stability and optimal performance of all EPM applications - Maintain system documentation and support audit requests as required - BAU Project Support: - Support PCMCS, Workforce, CAPEX and Projects module integrations as part of upcoming BAU initiatives - Drive automation of new EPM processes in alignment with CAI's PST roadmap and clients strategic objectives Qualifications - Bachelor’s or Associate’s Degree in Information Technology or related field, or equivalent experience - 5+ years of hands-on experience with Custom and OOTB Oracle EPM Cloud (EPBCS, PCMCS, EDMCS, Financial Reporting and Narrative reporting) Modules - Demonstrated experience supporting month-end close, forecasting, and annual budgeting processes in a financial services environment - Proficiency in data management, data integrations, and Rest API - Strong understanding of Oracle ERP integration, OFSAA data feeds, and ADP payroll interfaces with EPM modules - Experience administering and troubleshooting Oracle Cloud EPM automation jobs and business rules and Groovy Scripting - Solid analytical skills with the ability to perform data validation and root cause analysis for data discrepancies - Excellent written and verbal communication skills; ability to engage effectively with FP&A, HR, and IT stakeholders - Familiarity with banking operations and regulations to ensure compliance - Understanding of financial data and its implications for operational and strategic decision-making - Familiarity with ITSM ticketing tools such as ServiceNow and working knowledge of ITIL framework principles - Experience with Unix/Linux command line, SQL Server, and Windows Server environments - Strong technical writing skills with the ability to create comprehensive process and system documentation - Ability to manage client relationships and handle escalated or difficult stakeholder interactions effectively - Understanding of security protocols and practices, particularly within banking and regulated financial environments - Willingness to learn and adapt to new technologies, platforms, and evolving system requirements Preferred - Experience working in a managed services or production support capacity (ITSM/ServiceNow familiarity a plus) - Oracle EPM Cloud certification or equivalent Oracle partner credentials - Knowledge of FP&A processes within banking or financial services - Familiarity with PCMCS profitability allocations and workforce planning modules - Prior experience supporting BAU projects and automating EPM workflows Physical Demands - Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

Requisition Number: 2371287 Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activities across all technological functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps. These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways. - Reviews the work of others - Develop innovative approaches - Sought out as expert - Serves as a mentor Primary Responsibilities: - Develops, tests, and maintains software according to company coding: standards, processes, testing, risk analysis, and metrics creation. - Utilizes customer feedback and input to guide their work and provide value in outcomes - Works with Engineering Leadership & Product Management to translate requirements into engineering specifications and plans. - Participate in backlog grooming sessions, actively provides feedback and input. - Participate in test planning and collaboration with QA Engineers - Capable of debugging and resolving increasingly complex issues. - Develops with a quality mindset, understanding the importance and impact of leaked defects. Focuses on testable code, writing unit and integration tests. - Collaborates with others to receive and deliver code reviews to ensure quality, alignment, and process is followed. - Documents code-for-code quality and maintainability, collaboration and knowledge transfer, and compliance. - Actively works to improve tools and infrastructure in collaboration with team members and with guidance from their manager. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Post Secondary Degree, relevant private institutional training and/or professional experience in a similar role - Demonstrates proficiency and understanding of coding languages in use, development tools, and product & domain specific knowledge - Technical Growth: Software Development is a passion, actively engages in learning and updating skills through directed and self-directed learning, internal and external communities, and industry news, blog posts, and forums - Familiarity with C# / .NET Framework, GitHub, and Visual Studio Preferred Qualifications: - AI Integration: Incorporates the use of AI appropriately to speed efficiency, quality, and outcomes in the SDLC process, reporting, and daily activities Canada Residents Only: The salary range for Canada residents is $82,700 to $171,900 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.