Founded in 1893, Stewart Title Guaranty Company is a global real estate services firm dedicated to becoming the premier title services company, offering residen
Customer Service Representative
Location
Alaska
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Customer Service Representative
Stewart Title Guaranty Company
• Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. • Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership. • Responsible for answering routine questions and issues about products and services from internal and external customers. • Effectively resolves inquiries or escalates concerns in a timely fashion. • Performs a wide range of support functions to assist in departmental processes. • Follows clearly defined procedures to complete daily tasks and responsibilities. • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion. • Uses basic communication skills to address internal and/or external clients and/or team members. • Individual contributor working under direct supervision with little autonomy. • Performs all other duties as assigned by management.
Job Requirements
- High school diploma required; Bachelor’s preferred
- Typically requires 0-2 years of related work experience
Benefits
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
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