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Verndale

Agence d’expérience numérique

Senior Infrastructure Engineer

Infrastructure EngineerInfrastructure EngineerFull TimeRemoteSeniorTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

5 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishAzureCloudLinux

Job Description

Senior Infrastructure Engineer

Verndale

• Respond to incoming requests made via web, email, or phone within agreed-upon levels in customer service level agreements. • Identify and organize tickets and internal initiatives according to priority. • Update and maintain internal process documentation. • Configure, maintain and troubleshoot corporate environments and applications to support Verndale's employees and clients. • Provide technical support and training for colleagues. • Collaborate with engineering, leadership, and cross-functional team members to meet business goals. • Participate in on-call rotation and ensure uptime of services.

Job Requirements

  • Proven ability to work effectively independently and with a team.
  • Excellent customer service skills, strong English communication both verbally and in writing.
  • Must be detail-oriented and have strong troubleshooting skills.
  • Must be able to organize and prioritize a large number of tasks at any given time.
  • Experience working in fast-paced and high-pressure environments.
  • Knowledge of security principles and best practices.
  • Experience managing cloud environments (Microsoft Azure preferred).
  • Experience managing Atlassian Jira/Confluence.
  • Experience with Enterprise Identity and Access Management (Entra ID / Azure AD, Active Directory).
  • Experience with Windows 10/11 / Windows Server / Mac OSX / Linux.
  • Advanced knowledge of computer setup, support, and networking principles.
  • Prior experience with infrastructure and application monitoring tools.
  • Knowledge of the Microsoft 365 Suite (Exchange Online, Outlook, Office applications).

Benefits

  • Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
  • Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
  • Professional development opportunities.
  • Support for a healthy work/life balance.
  • Fully remote enabled.

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