• Serve as the primary project lead for franchise openings from site selection through turnover to Operations • Manage project timelines and deliverables across multiple active franchise locations • Coordinate with franchisees, architects, contractors, vendors, and internal teams • Lead weekly status meetings with franchise groups and internal stakeholders • Track progress and proactively identify and resolve risks, delays, and issues • Ensure strict adherence to Five Iron design, construction, and brand standards • Ensure the corporate team approves plans, materials, and procurement selections • Manage procurement and vendor coordination to ensure consistency • Maintain detailed project documentation and reporting • Professionally represent Five Iron in all written and verbal communications • Confidently and diplomatically push back when franchisees propose deviations from established standards

Role Description We are seeking an experienced Solutions Delivery Coordinator / Senior Project Manager to lead complex network infrastructure initiatives within a highly regulated enterprise environment. This role is responsible for coordinating large-scale, cross-functional technology deployments, ensuring successful execution of network implementations, change management activities, and service delivery programs across multiple stakeholder groups. The ideal candidate combines strong project delivery expertise with a solid understanding of network infrastructure, change management processes, and stakeholder coordination. This is a highly visible role requiring exceptional communication, risk management, and execution skills. Key Responsibilities - Lead and coordinate complex, multi-phase network implementation and service delivery initiatives. - Manage delivery activities across engineering, implementation, operations, vendors, and business stakeholders. - Track project milestones, dependencies, risks, and release schedules to ensure successful execution. - Coordinate implementation readiness activities and oversee change and release management processes. - Identify scheduling conflicts, implementation risks, and potential business impacts before deployment. - Ensure all required documentation, governance standards, and compliance requirements are met. - Partner with engineering teams to facilitate Requests for Change (RFCs/CRQs) and implementation planning. - Maintain adherence to enterprise Change Management policies throughout planning, execution, and post-implementation phases. - Participate in incident and problem management reviews related to change activities. - Provide regular project updates, executive communications, and delivery status reporting. Qualifications - 7+ years of project management, program management, or technical service delivery experience. - Experience managing end-to-end delivery accountability for large-scale infrastructure or network-related initiatives. - Strong understanding of networking environments, infrastructure operations, architecture, and engineering functions. - Demonstrated ability to manage risks, issues, dependencies, and competing priorities across multiple teams. - Excellent stakeholder management, client-facing communication, and vendor management skills. - Experience translating business requirements into actionable technical delivery plans. - Strong organizational, analytical, and problem-solving capabilities. - Ability to work effectively across global teams and multiple time zones. Preferred Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, Business, Finance, or a related field. - Experience supporting enterprise network infrastructure projects, including DMZ environments and software-defined networking (SDN). - PMP and/or Certified Scrum Master (CSM) certifications. - Technical certifications such as CCNA are highly desirable. - Experience with financial planning, budgeting, forecasting, and delivery cost tracking. - Financial services industry experience, including banking, investment banking, wealth management, or insurance environments. - Experience working within highly regulated environments with strong governance and compliance requirements. What Makes Someone Successful in This Role? - Exceptional coordination and stakeholder management abilities. - Strong attention to detail and process discipline. - Ability to navigate complex organizational structures and drive alignment across teams. - Proactive approach to identifying risks and removing delivery obstacles. - Comfortable managing multiple concurrent projects while maintaining delivery quality and timelines.

• Heartbeat AI is our energy-optimization platform that always delivers the cleanest and most cost-effective energy to our customers. • You will take operational responsibility to track what works and fix what doesn't. • You will ensure execution across product, sales, operations, and marketing. • You will monitor and report performance: your decisions will be data-driven. • You will coordinate the operational structure of GTM initiatives and ensure collaboration between product, marketing, sales, and operations.

• Lead, develop, and mentor a team of project managers accountable for delivering complex software implementation projects • Own delivery outcomes across assigned portfolio, ensuring on-time, high-quality execution • Foster a culture of continuous improvement by driving best practices • Oversee portfolio performance, including revenue forecasting and risk management across all engagements • Build and maintain strong, trusted relationships with customer executives • Deliver clear, concise executive-level reporting on portfolio status • Partner with Sales and Solution teams during pre-sales to scope, resource, and design executable delivery plans • Manage multiple concurrent initiatives