• Deeply analyze existing IT service performance metrics and establish baseline team-level metrics across service delivery, support quality, system reliability, and operational health. • Define and implement standardized IT operations metrics (e.g., uptime, ticket resolution, SLA compliance) and dashboards across IT teams to enable consistent measurement and transparency. • Partner with IT leadership to ensure metrics are actionable, aligned with business outcomes, and used for the creation and update of OKRs, QBRs, and MBRs to senior leadership. • Review and streamline the current IT operating cadence (including change management, incident response, project planning, and post-mortems) to reduce overhead and increase team autonomy. • Operationalize consistent rhythms and project management (e.g., quarterly planning, sprint planning, stakeholder meetings, operational reviews) while allowing for team-level flexibility. • Assess current IT service management (ITSM) processes, identifying gaps and risks impacting system reliability, support availability, and end-user satisfaction. • Partner with Security and cross-functional business units to drive adoption of IT best practices, tooling, and co-created solutions. • Identify opportunities for automation across IT support and infrastructure workflows (e.g., provisioning, monitoring, troubleshooting) to reduce manual effort and operational toil. • Champion continuous improvement initiatives that improve IT staff efficiency, ensure practices scale effectively, and reduce escalations and friction for end-users.

• Provides strategic, operational, and clinical leadership for medication access services. • Ensures high-quality, compliant, and efficient medication access services. • Acts as the primary liaison among multiple teams and stakeholders. • Drives collaboration to remove barriers to therapy and improve patient access to medications. • Provides subject matter expertise in medication access, formulary processes, and affordability strategies. • Optimizes workflows for medication benefit investigation and insurance authorizations.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Engineer and Member of the Technical Staff in the Procurement and Operations Central Teams (PROCT) and Advanced Development Team (ADT), you will primarily focus in the early maturity phase of new products as they transition from technology development centers to our high-volume manufacturing sites. Your contributions to our team will support innovation and enable improvements in product yield, quality and cost reduction that are vital to enable our manufacturing strategy. We are looking for outstanding candidates experienced with semiconductor process development/optimization, hardware and supplier management, and an understanding of NAND & DRAM integration to contribute and grow with our organization. Good organization skills and the ability to work independently or in teams is a must and because this role is essential to the success of Micron's products it will require international travel to Micron manufacturing and technology development sites. Your responsibilities include, but are not limited to: - Collaborate with Technology Development (TD) on future technology requirements and model of record requirements to ensure manufacturing roadmap is aligned with the forward technology path - Partner with TD and Manufacturing on supplier engagement to ensure resources meet Micron's strategic objectives. - Collaborate with Manufacturing as new products are introduced to improve performance and enable customer qualification. - Connect with corporate EHSS and site Process Hazard Analysis engineers to ensure process safety requirements are met. - Work with strategic suppliers to ensure priorities are aligned to operations objectives and area(s) strategy/roadmap. - Engage externally with Suppliers and/or industry consultants to collect benchmarking data/knowledge - Develop sophisticated models for unit process and module level control/road mapping. - Maintain and develop expertise in multiple process, hardware, or technology areas. - Support module, process and hardware optimization for peers. Qualifications - Experienced trouble shooting, experimental design and data analysis skills - Understanding of hardware used for semiconductor processing - Experience in semiconductor manufacturing areas like Etch, Films, or Planarization - Understanding of process control, statistics for engineering, and Statistical Process Control (SPC). - Understanding of solid-state device physics and process integration. - Understanding of semiconductor metrology, defect analysis, probe and test methodologies Education: - Required: Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Materials Science, Chemical Engineering, or related field - Preferred: Master's Degree or PhD About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

• Support continuous improvement initiatives, performance tracking, reporting, and process standardization across the organization. • Maintain and update operational dashboards, KPI reports, and performance scorecards. • Compile and distribute weekly and monthly operational performance reports. • Track key metrics and assist with data collection, validation, and reporting accuracy. • Maintain standard operating procedures (SOPs), work instructions, forms, and process documentation. • Support Operational Excellence initiatives and improvement projects. • Track action items, project milestones, and continuous improvement activities. • Assist with root cause analysis documentation and corrective action tracking. • Coordinate meetings, workshops, and improvement events.