Role Description The Support Coordinator is responsible for reviewing customers' projects and work orders, ensuring that the contract matches expectations, correcting discrepancies, and informing retail partners of required changes. Qualifications - Ability to review contracts and project details for accuracy. - Strong communication skills for interdepartmental collaboration. - Proficiency in using CIO and IMS systems. Requirements - Abide by all policies set forth in the company Employee Handbook. - Follow all processes and procedures; perform all responsibilities in accordance with training manuals and checklists. - Ensure all responsibilities outlined in this Job Description are accomplished. Responsibilities - Assist with incoming questions from the team on any previously reviewed projects. - Be a moving resource for team members and Project Coordinators. - Thoroughly review jobs with the contract, what was sold, and our estimate to ensure accuracy. - Make necessary corrections and log support requests in the CIO system. - Maintain positive and upbeat intercommunication with field and office staff, subcontractors, and Lowe’s employees. - Champion PSG reputation and service through issue resolution and expedited timeframes. - Consistently respond to daily voicemails, emails, and text messages throughout the workday. - Provide backup support to operations and administrative teams. - Attend training meetings as determined by management. - Attend all assigned meetings and assist with training. - Be an active and productive contributor to regular strategic and tactical meetings. - Provide support and take ownership of departmental improvement plans. Benefits - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance Company Description This is a remote position.

• Manage environmental compliance programs for multiple clients, with a focus on AST, APSA, and Hazardous Waste Generator permitting, training, inspection, and regulatory compliance. • Oversee hazardous waste generator compliance activities in accordance with California and federal regulations. • Lead and grow the AST Compliance service line, ensuring high-quality service delivery and continued revenue performance. • Serve as a primary client contact, maintaining strong relationships and ensuring a high level of client satisfaction. • Prepare and manage technical proposals, scopes of work, and budgets for compliance projects. • Coordinate with subcontractors and internal technical teams to ensure successful project execution. • Ensure projects meet safety, quality, schedule, and financial performance goals. • Conduct or oversee facility inspections, regulatory reporting, and compliance documentation. • Provide technical guidance and regulatory interpretation related to ASTs, hazardous waste generator requirements, and related environmental compliance programs. • Support collaboration with staff across multiple divisions to deliver integrated environmental services. • 10% - 20% field work performing inspections, AST replacement oversight, SPCC inspections, and related activities.

Role Description Plan, organize and lead UBC project teams to deliver projects based on client needs on time, on budget, and within scope. - Oversee all aspects of project conduct from start-up through close-out. - Execute operational aspects of assigned project activities as well as special projects. - Manage project per the scope of work and within the contracted budget. - Manage revenue and invoicing for project(s). - Ensure project is conducted according to UBC SOPs and client SOPs as applicable. - Develop plans and processes to achieve contracted milestones (e.g. project plan, clinical management plan, monitoring plan, training plan, communication plan, compliance plan); monitor project progress against the established plans and ensure compliance with plans. - Prepare project timelines and prepare or coordinate development of deliverables. - Prepare project meeting agendas and create minutes and actions logs. - Ensure project budget is tracked against contract milestones. - Serve as UBC primary contact with sponsor. - Coordinate and facilitate all project meetings with internal and external stakeholders as necessary. - Focal point for resolving project team member questions. - Supervise all functional areas that support the project. - Lead projects with cross functional involvement and supervise all functional areas that support the project. - Ensure project training occurs and assist with training for project, as assigned. - Develop content and lead Kick off Meetings both internally and externally. - Negotiate budgets and assist with remediation of contract language. - Present project information at bid defenses, client meetings and UBC monthly project review meetings. - Maintain project documentation to be “audit ready.” - Participate in sponsor/regulatory audits as required. - Coordinate investigator meeting as required. - May be asked to assist in protocol development and/or patient/subject consent form or REMS and REMS Supporting Documents as required. - Help lead process improvement activities. - Establish, implement and track key metrics to report on progress of project and initiatives. - Coordinate and ensure maintenance of Trial Master File as required. - May be asked to perform CSS and CRA duties as needed. - Other duties as assigned by management. Qualifications - Bachelor’s Degree or equivalent experience. - Previous managerial, or relevant experience, required. - Very good written verbal and non-verbal communication skills. - Very good supervisory skills. - Very good interpersonal skills. - Very good presentation skills. - Ability to independently assess issues and/or mitigate risk by using critical judgment to come to a resolution. - Solution driven. - Very good knowledge of regulatory requirements (i.e. Good Clinical Practice, ICH guidelines, etc.). - 10% travel as required. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs.

Role Description We're looking for a Middle Project Manager with a strong background in project management and process implementation to lead the development and rollout of internal systems and business processes. You're analytical, people-savvy, and comfortable working directly with stakeholders at all levels. - Own the full internal project lifecycle — from requirements gathering through solution delivery and process implementation. - Conduct user interviews and stakeholder discovery sessions to identify needs, validate assumptions, and translate them into actionable project requirements. - Bridge business stakeholders and technical teams, ensuring clarity and alignment at every stage. - Identify and manage risks, issues, and dependencies with clear mitigation strategies. - Lead implementation of new products, tools, or processes into existing business workflows. - Lead change management efforts, staying flexible and adapting quickly to evolving requirements, priorities, and business needs while ensuring smooth execution and alignment across teams. - Monitor project performance and KPIs, keeping delivery aligned with business outcomes. - Collect and analyze data to support decision-making and proposed solutions. - Prepare and deliver progress reports and updates to stakeholders and senior management. - Proactively identify process improvement opportunities and efficiency gaps across teams. Qualifications - 3+ years of project management experience. - Hands-on experience in business process analysis, optimization, or product workflow development. - Strong communication and stakeholder management skills across business and technical audiences. - Data-driven approach to decision-making. - Experience working with AI or implementing AI into products or business processes. - Strong organizational and delivery skills with flexibility to adapt to changing requirements. - English B2 or above. Requirements - We strive to make our hiring process fair and comfortable for all candidates. - Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. - If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. - We’re happy to work with you to ensure you can perform at your best. Benefits - INFUSE is committed to complying with applicable data privacy and security laws and regulations. - For more information, please see our Privacy Policy.