• Elicit, analyze, document, and validate business, functional, and technical requirements for VA modernization initiatives. • Conduct stakeholder interviews, workflow analyses, gap assessments, and facilitated working sessions. • Translate business needs into user stories, epics, process flows, requirements documentation, and acceptance criteria. • Support modernization efforts involving legacy VistA/MUMPS-based healthcare systems and enterprise applications. • Collaborate with technical teams, architects, product owners, and project managers to ensure alignment between business objectives and technical solutions. • Analyze current-state and future-state business processes to identify opportunities for modernization and operational improvement. • Support Agile delivery activities including backlog refinement, sprint planning, user acceptance testing (UAT), and release validation. • Assist with healthcare workflow analysis, interoperability requirements, and system integration initiatives. • Develop and maintain project documentation including business requirements documents (BRDs), functional specifications, workflow diagrams, meeting minutes, and process documentation. • Support change management, training, and stakeholder communication activities. • Participate in system testing, validation efforts, and issue resolution activities. • Ensure requirements and solutions align with VA policies, operational needs, and federal compliance standards.

• As a Senior AEM Business Analyst, you are passionate about experience innovation and eager to push the boundaries of what’s possible. • You bring 4-6 years of experience, a growth mindset and a drive to make a lasting impact. • The Senior Business Analyst serves as a liaison between the business, product owners & technical team to enable business capabilities through technical solutions. • This person works closely with the Product Owner and Technical Leads to help them understand and articulate their goals, objectives, and solutions. • The BA is responsible for verifying technical requirements are accurate and following the DoR before sending it to the team for development. • The BA understands system implications and dependencies are understood. • Supports product owners by helping them analyze the business domain, and by grooming/prioritizing the work backlog based on business value.

• Lead analytical initiatives that support enterprise-level strategic priorities, including sales performance optimization, customer acquisition and retention strategy, and channel attribution modeling. • Partner closely with business stakeholders to define analytical goals and requirements, and translate ambiguous business questions into structured, data driven analysis. • Design and develop advanced analytical models using statistical and predictive techniques (e.g., regression, clustering, classification, time series forecasting) to evaluate performance and inform business strategies. • Create and manage KPI dashboards and reporting tools that provide real-time visibility into the performance of marketing campaigns, sales channels, and customer cohorts. • Mentor junior analysts, reviewing their work for analytical rigor, clarity, and business relevance. • Transform large, complex datasets into actionable insights, clearly communicating findings through storytelling and visualizations using BI tools (e.g., Tableau, Excel).

Role Description This position is located in the Department of Housing and Urban Development, Assistant Secretary for Public and Indian Housing. The duty station for this position will be the U.S. city and state of the approved remote work location, which is often an employee's home. As a Program Manager (Business Area Director), you will: - Develop metrics, perform risk assessments, and establish risk mitigation and management plans. - Establish guidelines for day-to-day operations in the assigned program area. - Manage a staff of technical and/or administrative personnel, including contractors, to accomplish work objectives. - Serve as business area manager and technical expert on matters concerning the business area. Qualifications - You must meet the following requirements within 30 days of the closing date of this announcement. - Specialized Experience for the GS-15 includes: - Coordinating technology implementation activities aimed at modernizing business functions. - Establishing management controls and metrics to assess progress of programs or projects managed. - Developing, managing, and securing approval for a program budget. - Reporting program results and presenting a program for review and approval before decision makers and stakeholders. - The experience may have been gained in either the public, private sector, or volunteer service. - One year of experience refers to full-time work; part-time work is considered on a prorated basis. - To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Requirements - Time-in-Grade: For the GS-15 you must have been at the GS-14 level for 52 weeks. - Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.