Affordable Pharmacy Benefits, Powered by Modern Infrastructure.
Technical QA Analyst II
Location
United States
Posted
131 days ago
Salary
$85K - $100K / year
Seniority
Senior
Job Description
Technical QA Analyst II
Capital Rx
• Identify, investigate, and triage technical issues within the JUDI tech stack. • Monitor and analyze system logs to validate application functionality, identify performance bottlenecks, and detect anomalies. • Utilize SQL to query and analyze data within the JUDI database. • Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform. • Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. • Conduct thorough QA tasks, including ticket review, refinement, testing, and bug identification. • Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development. • Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals. • Ensure adherence to company policies, including timely reporting of noncompliance. • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Job Requirements
- Bachelor's degree strongly preferred in Computer Science, Information Technology, or a related field.
- 3+ years of experience in a QA Analyst, Software Engineer, Business Analyst, or related role.
- Proficiency in Python
- Strong SQL experience; familiarity with SQLAlchemy is preferred.
- Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic.
- Familiarity with Agile methodologies and workflows.
- Experience with GitHub or similar source control repositories.
- Excellent communication and collaboration skills, with the ability to translate between technical and non-technical audiences both verbally and in writing.
- Strong analytical and problem-solving skills with attention to detail and QA principles.
Benefits
- Comprehensive suite of solutions for employers and health plans
Related Guides
Related Categories
Related Job Pages
More QA Engineer Jobs
Specialist, Shore Excursion Quality Assurance
The Ritz-Carlton Yacht CollectionThe Ritz-Carlton Yacht Collection is a cruise line dedicated to providing unique voyages across the Mediterranean, the Caribbean, and Central America, with the mission of seamlessl
Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe. The Essence of Excellence: The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor. The Employee Promise At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests. By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company. The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened. Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality. Job Summary The Shore Excursions Quality Assurance Specialist plays a key role in delivering exceptional guest experiences by ensuring the smooth execution of tour programs across all ports. Responsibilities include coordinating tour logistics, supporting onboard teams, and serving as a liaison between shoreside and shipboard operations. The role also involves training and auditing tour operators to ensure compliance with service standards, conducting site inspections, maintaining operational systems, and compiling reports on participation and performance. By driving consistency and quality, this position contributes directly to the success of the Shore Excursions program. Essential Functions Assist in the seamless execution of Shore Excursions operations by implementing established workflows and Standard Operating Procedures, ensuring efficiency and consistency in all processes. Diligently verify and confirm all details of the upcoming tour portfolio, ensuring that every aspect is meticulously organized and ready for port arrival to guarantee a smooth guest experience. Provide essential ground support for the Shore Excursions Onboard team during operations, proactively identifying and addressing potential issues to enhance operational success and guest satisfaction. Ensure the effective execution of the site inspection and scouting plan to rigorously evaluate the quality of our tour offerings, contributing to the continuous improvement of guest experiences. Actively monitor and confirm that tour operators fulfill their obligations regarding vehicles, goods, and services, ensuring that all operational standards are met to deliver exceptional tours. Train and support tour operators to ensure adherence to service standards and operational procedures, fostering a commitment to guest satisfaction. Support the maintenance and functionality of IT software that facilitates the Shore Excursions business, aiding in pre-cruise shoreside sales and onboard operations to streamline processes. Assist in compiling detailed reports and analyses of revenue, costs, and participation for tours and programs, providing valuable insights and feedback to the Manager and the Product Development team to drive informed decisions. Gather and provide constructive feedback post-tour execution to both the Product Development and Marketing teams, ensuring that the content presented aligns with guest expectations and enhances overall satisfaction. Assist the Manager in maintaining organized processes for reconciling Shore Excursions tour inventory and costs, contributing to accurate financial management and reporting. Provide additional administrative support as required by the Shore Excursions team, contributing to a well-organized and efficient work environment. Competency Education: Bachelor’s Degree or higher in Business, Geography, Hospitality Management, or equivalent Skills & Experience: Minimum of 2–3 years of relevant experience in shore excursions, travel, and hospitality Strong communication and customer service skills Superior organization & multi-tasking Ability to maintain positive, pleasant behavior while engaging with tour operators & colleagues Excellent written & verbal communication skills Ability to solve problematic situations in a quick, efficient manner Ability to travel globally, 25 percent of the time, as needed Ability to supervise, mentor, critique, and coach managers and vendors Must be tech-savvy, with the ability to learn new systems quickly Proficient in Microsoft Office, with advanced knowledge of Excel Work Environment The position is full-time, hybrid, and frequently requires working additional time outside of normal business hours. The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. We’re looking for a Mid QA Engineer at an exciting time. We’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY. Please note that this role will require up to weekly in-person collaboration with the local Engineering team in your market, either NYC or Dallas. WHAT YOU WILL BE GETTING INVOLVED IN: Own end-to-end testing for features across our multi-platform ecosystem, from initial test planning through production validation. Design, build, and maintain comprehensive test scripts, test cases, and test suites that cover functional, regression, and edge-case scenarios. Establish and evolve testing processes, standards, and best practices that scale with our growing engineering team. Serve as a quality advocate across product, engineering, and operations teams—representing testing needs in sprint planning and architectural discussions. Conduct exploratory testing to uncover issues automated tests might miss, with a particular focus on user workflows and compliance requirements. BENEFITS: We go beyond the basics with our benefits package. Here’s what you can expect from us: 401k Healthcare, Vision, and Dental All the equipment needed for you to do your role effectively Flexible working Remote or hybrid working options Personal Development budgets 18 days PTO plus public holidays 10 paid sick days Inclusive policies designed by our team, for our team Salary range 65k-80k Diversity at SCAN.COM Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.
• Provide regulatory compliance leadership, expertise, and direction to iRhythm teams • Lead and host regulatory inspections and audits • Plan, coordinate, and execute end-to-end inspection hosting activities • Serve as a strategic advisor and thought partner to senior leadership • Coach and support leaders and teams through high-pressure remediation activities
• Required technologies: Languages: C# • Databases: Oracle and MongoDB • Tools: Visual Studio 2019, Azure DevOps, Appium, Android Studio (Emulator), RestSharp, Selenium WebDriver, JMeter, GIT • Test types: Functional, Integration, Exploratory, Security, Performance and Load • Test automation technologies: Web, API, Service, Mobile and Desktop • Strong knowledge of testing processes and software quality to ensure the quality and usability of IT-delivered products and customer satisfaction • Create test plans that expose critical issues • Write test cases in BDD • Report defects (non-conformities) and suggest improvements • Develop automated test scripts • Create queries to retrieve large sets of test data • Maintain the test automation framework • Experience with Continuous Integration (CI) and Continuous Delivery (CD) • Good interpersonal skills and strong verbal and written communication • Provide technical support to other analysts • Expertise with Agile and Waterfall methodologies • Strong teamwork, interpersonal, verbal and written communication skills • Certifications in testing are a plus: CTFL (Foundation Level) and CTFL-AT (Certified Tester Foundation Level - Agile Tester)



