Role Description The employee will serve as a Program Analyst (Risk Manager) in the Quality, Training, & Risk Management division, Veteran's Crisis Line (VCL), Veteran's Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members, and their family members. - Manages risk management safety issues, consolidates corrective action plans, and evaluates initiatives to determine effectiveness. - Supports risk management activities for VCL Quality and Risk Management by rating any adverse events. - Recommends strategies to improve program implementation and evaluations. - Advises management of unique conditions and issues which affect administrative functions. - Provides guidance on interpretation and implementation of new and revised legislation, policies, regulations, and procedures. - Recommends risk management initiatives to be considered during strategic planning meetings and identifies and assesses priorities to best meet patient safety healthcare needs. - Facilitates and oversees the coordination and standardization of Risk Management activities for VCL. - Collaborates with staff at all levels to identify and address issues impacting quality of care, safety, and risk. - Facilitates the analytical, qualitative, and quantitative techniques to identify, evaluate, and recommend appropriate changes to management and stakeholders. - Communicates with employees and managers using advanced consultation and problem-solving skills. - Advises in the planning, development, and operation of the risk management safety program and serves as the expert in the area of risk management safety policies, procedures, and implementation. - Performs other duties as assigned by leadership. Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. - Selective Placement Factors (SPF) are a prerequisite to an appointment and represent minimum requirements for the position. The Selective Placement Factor for this position is: Experience with suicide and/or mental health-related patient safety activities. Requirements - Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. - Examples of specialized experience include: - Researching patient safety program activities; - Utilizing statistical processes and techniques, databases, computer systems, and graphic displays in the collection, analysis, and interpretation of data; - Applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations; - Utilizing a variety of health care concepts, practices, and principles to perform assignments in order to carry out a continuing patient safety program; - Reviewing information, reconciling conflicting data, and devising new and modified methods to analyze findings; - Identifying and analyzing issues, problems, and challenges facing a patient safety program and formulating and evaluating possible courses of action for resolving them. - You will be rated on the following Competencies for this position: - Accountability - Attention to Detail - Customer Service - Decision Making - Flexibility - Influencing/Negotiating - Integrity/Honesty - Interpersonal Skills - Learning - Reading Comprehension - Reasoning - Self-Management - Stress Tolerance - Teamwork Benefits - Tour of Duty is typically Administrative Hours. Tour is subject to change based on program needs. - Compressed/Flexible: May be authorized upon supervisor approval after training per Agency policy. - This is a remote position. Selectees will work 100% of the time in a non-VA-owned space outside of the local commuting area of a parent station. - The employee's workspace must be suitable for conducting business and as such, remote employees are expected to provide a secure, distraction-free home-based worksite with reliable high-speed internet connectivity. - The employee will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support.

Title: Emergency Preparedness & Response (EP&R) Manager Location: Arlington United States Salary$111,508.80 - $172,806.40 Annually (Effective 7/1/2026) Job Description: IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered. Arlington County Department of Human Services (DHS) Public Health Division is seeking an experienced Emergency Preparedness & Response (EP&R) Manager to lead the EP&R Unit staff and oversee operational, planning, logistics, finance, and administration aspects of emergency preparedness programs. This position involves close collaboration and communication with government and community partners. To learn about Public Health services, please visit here. The EP&R Unit is responsible for ensuring community wide plans for outbreaks and/or public health emergencies when large swaths of the community are at risk from adverse exposures or are expected to have adverse outcomes requiring mitigation strategies. This unit develops plans, public health staff trainings, exercises for environmental health and homeland security threats, and Medical Reserve Corps (MRC) volunteers to assess the success of the plans and training. This unit is responsible for training staff to work in census tracts with the most vulnerable populations to make them more resilient before a disaster happens. Specific duties include: - Providing leadership, management and supervision for the staff of Planners, MRC Coordinator, and Community Outreach Lead for planning, training, and exercise programs within the unit's purview; - Assessing the implementation of training and exercise needs of the division and the community with respect to standard emergency preparedness and response, up to and including pandemic response; - Collaborating with division, department, county government partners as well as regional, state and national partners for emergency preparedness and response; - Establishing and/or updating business processes including continuity of operations and data analysis with appropriate policies, plans and procedures based on needs of the unit and the community and ensure business processes are followed; and - Providing leadership, management and direction for integrating the Department's vision, mission, and values by Division and/or Department Staff. The ideal candidate will possess: - Strong critical thinking, analytical and decision-making skills; - The ability to use data to inform decisions, monitor progress and make decisions; - The ability to interact effectively and build productive relationships with managers, employees, health care and human services practitioners, clients, community members, and elected officials; - Proficiency in uses and applications of technology for business practices, including data management; and - Strong verbal and writing skills. About DHS Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs Minimum: - Master's Degree in Public Health; plus - Significant and progressively responsible experience in communicable disease and emergency preparedness and response, preferably with a federal, state or local public health agency. Desirable: - Direct experience performing in a leadership role in a public health emergency; - Proficiency with National Incident Management System (NIMS) and ICS (Incident Command System) for emergency response, especially any, or all, of the following ICS courses: 100, 200, 300, 400, 700, 800; - Knowledge of assessment approach and communication principles to risk due to exposures, outcomes and/or mitigation strategies; - Knowledge of and experience in program performance assessment and continuous process improvement. SPECIAL REQUIREMENTS A pre-hire federal background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information. Additionally, you will be required to complete a State of Virginia Central Registry Check. This position will require travel around Arlington County for various meetings and field inspections. Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence. ADDITIONAL INFORMATION Work Hours: 40 hours per week, Monday - Friday, core hours being 8:00am-5:00pm with some flexibility. This position is identified as Essential Personnel and must be available to work during unscheduled leave, County closures, weekends, evening, holidays, and County disasters; during emergencies, may be assigned to an alternate work site or set of duties including responding to the County Emergency Operations Center. Some telework may be available, contingent upon supervisor approval and workload. The official job title is Public Health Emergency Manager. #LI-Hybrid

• Lead, direct, and manage the daily operations and performance of programs supporting client emotional, physical, and financial wellness. • Oversee quality assurance and compliance for their workstream program. • Determine and manage caseload distribution to ensure client needs and service demand are met effectively. • Monitor, collect, and analyze interaction metrics and performance measures, including service quality, continuity of care, and completeness of case documentation. • Ensure compliance with Service Level Agreements (SLAs) and Performance Quality Improvement (PQI) standards, and implement data-driven process improvements. • Compare program performance against established goals and prepare reports on operational outcomes and service effectiveness. • Collaborate with internal and external stakeholders to ensure services meet client requirements, expectations, and contractual obligations. • Perform project and quality management activities in support of operational excellence. • Perform additional duties as assigned.

Role Description The Project Consultant plays a central role within the Project Operations Team, independently managing discrete scopes of work and contributing directly to the success of client projects. Project Consultants are responsible for producing high-quality deliverables, maintaining client communication, and ensuring efficient execution of project objectives. This position combines consulting, writing, and project management expertise to deliver strategic, data-informed, and actionable outcomes. Project Consultants balance independent ownership with collaboration, serving as key contributors to Momentum’s mission-driven consulting services. Duties and Responsibilities - Serve as the primary owner of assigned project elements, ensuring quality, timeliness, and alignment with client objectives. - Develop client-ready reports, memos, and presentations that synthesize research, analysis, and strategic recommendations. - Coordinate and lead project meetings, ensuring clear documentation, decision tracking, and follow-up on action items. - Maintain consistent and professional client communication, anticipating needs and resolving project challenges. - Support the design, management, and delivery of complex project scopes, collaborating with Project Leads and senior team members. - Contribute to the development of proposals, scopes of work, and budgets for new or follow-on engagements. - Mentor and provide feedback to Project Analysts and Associate Project Consultants to enhance project performance and team learning. - Collaborate closely with cross-functional teams including Project Leadership, Business Operations, and Market Strategy to ensure cohesive project delivery. - Identify opportunities for process improvement and contribute to the continuous enhancement of Project Operations tools and systems. - Perform other related duties as assigned. Billable Expectation This client-facing position has an 80% utilization rate (1,664 billable hours annually for full-time workers). Supervisory Responsibilities None. This role may mentor Project Analysts and Associate Project Consultants. Reporting Relationship The Project Consultant reports to Director, Project Operations. Location This position is remote-eligible. However, due to federal contract requirements or the geographic scope of current projects, the employee may be required to be based in California. The role may require occasional travel to Sacramento and various project sites throughout California and the U.S. Training and onboarding are carried out in person at our Sacramento office. Application Period June 15, 2026 – June 29, 2026 Desired Skills and Abilities - Strong consulting and project management capabilities with the ability to balance multiple priorities. - Exceptional writing, editing, and analytical skills, with demonstrated experience producing high-quality client deliverables. - Strong interpersonal communication skills, including facilitation and client relationship management. - Ability to think strategically and connect project-level insights to broader client and market contexts. - Proactive, organized, and self-directed with the ability to independently manage complex assignments. - Collaborative mindset and willingness to engage across teams and departments. - Proficiency in Microsoft Office, project management tools, and CRM or collaboration platforms (e.g., HubSpot). - Ability to mentor others and support a positive, inclusive team culture. Desired Education and Experience - 4–6 years of relevant experience in consulting, project management, or public-sector program delivery. - Demonstrated ability to independently manage scopes of work and maintain effective client relationships. - Proven success in producing and delivering high-quality written deliverables for external clients. - Experience with public funding and grant writing is preferred. Benefits - Competitive base salary. - Annual target bonuses. - 100% employer paid health premium options available for all full-time staff. - Simple IRA with matching contributions. - Paid-time-off (PTO) of 120 hours/year. - Paid sick leave of 56 hours per year. - 12 company holidays. - Employer paid life insurance policy. - $50 Cell phone stipend. - $2,000 annual professional development stipend. Salary Range $88,000 - $98,500 + Bonus. The final offer will be determined based on the candidate's qualifications, experience, and internal equity. We strive to maintain a fair and competitive compensation structure. While we aim to make our initial offers as strong as possible, we also seek to ensure consistency and equity across our team.