Title: Information Technology Manager (SCA 151605) Salary $76,980.80 - $122,990.40 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Job Number 26-03339 Agency 444 Judicial LinkedIn Tag #LI-DNP Job Description: Ready to make a real difference in your community? The Iowa Judicial Branch is seeking an Information Technology Manager to drive software development, quality assurance, and proprietary application support within a modern, product-based operating model. Reporting to the Deputy Director of IT – Enterprise Architecture, this position provides both technical and organizational leadership across software engineering, Quality Assurance (QA), and application support. The manager is directly accountable for system reliability, engineering quality, and delivery outcomes, while ensuring all work aligns with enterprise architecture standards and long-term system sustainability. This is a hands-on leadership role focused on: - Building strong internal engineering leadership across development, QA, and support. - Balancing business-as-usual (BAU) operations with structured product delivery and modernization. - Advancing long-term sustainability through architecture alignment, documentation, and disciplined engineering practices. - Creating clarity and control in work intake, prioritization, and delivery execution. Key Responsibilities Engineering & Technical Leadership. Lead integrated teams across development, QA, and application support. Stay hands-on through system design, architectural decisions, code reviews, and resolution of complex production issues, while driving technical choices that reduce technical debt and improve maintainability. Lead vendor selection and evaluation processes for software solutions. Delivery & Quality Engineering. Oversee the full SDLC for business-critical applications. Implement CI/CD and automation, strengthen testing to reduce defect escape rates, and ensure reliability, performance, and accessibility standards are consistently met. Work Intake & Prioritization. Establish structured intake and prioritization processes aligned with organizational goals, reducing unplanned work and bringing consistency to how work is sequenced. Operational Balance & Capacity. Develop and maintain a capacity model that balances BAU support, enhancements, and strategic initiatives, providing transparency into workload, constraints, and delivery timelines. Documentation & Knowledge Management. Ensure systems carry complete, current technical documentation and runbooks, reducing knowledge silos and supporting audit readiness and long-term supportability. Team Leadership & Capability Building. Align staffing and skills to demand, build internal engineering capability, and provide coaching, mentoring, and performance management that foster accountability and continuous improvement. Hours: Monday-Friday, 8:00 a.m. – 4:30 p.m. Location: Des Moines, IA with possibility of hybrid remote after six months What’s in it for you: - Collaborative, positive professional work environment - Opportunities to make a widespread difference in the Iowa communities - Excellent benefits package - Paid Holidays/Vacation/Sick Leave - Iowa Public Employees’ Retirement System (IPERS) plan - Employee discount program - Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program. The pay range for this position is $76,980.80 to $122,990.40 annually. This is an FLSA exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience. Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as an Information Technology Manager as summarized below. Summary Responsible for supervising, implementing, and maintaining the Iowa Judicial Branch’s computing needs, operations, systems, and infrastructure. Examples of Duties and Responsibilities - Supervise and evaluate the work of subordinates; enforce personnel policies and procedures such as training and coaching employees; manage work schedules, time-offs, leaves; conduct performance evaluations; and follow disciplinary and grievance procedures. - Manage the development, delivery, and support of Information Technology (IT) systems and services. - Oversee the daily operations, analyze workflow, establish priorities, and develop standards and deadlines. - Allocate and manage IT resources efficiently; to include ensuring staff obtain and maintain training or certifications for evolving technologies. - Develop new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. - Participate in and implement operational and strategic plans. - Assess the growth needs and maintenance of the Iowa Judicial Branch’s network. - Develop business case justification and cost-benefit analysis for IT initiatives. - Manage monitoring, maintenance, development, upgrade, and support of IT systems. - Address disruptions from natural disasters to cyber threats. - Focus on digital service user experience, content design, and product strategy. - Other duties as assigned. Knowledge, Skills, and Abilities - Knowledge of IT best practices, policies, and regulations. - Knowledge of current network hardware, protocols, and standards. - Knowledge of the operation and analysis of database hardware, software, and standards, as well as data retrieval methods. - Knowledge of programming, computer science, and digital security. - Attention to detail. - Analytical and problem-solving skills. - Reliable transportation and the ability to travel. The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. Please go to www.iowacourts.gov and click on the Careers page. Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer. This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the “To Apply” section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise. Minimum Qualification Requirements The incumbent must meet the minimum requirements to qualify for the position. - Associate’s degree in information technology, computer science or a closely related field. - Professional certification in an industry-recognized Information Technology field. - Five (5) years of full-time equivalent professional experience in computer science or information technology. Supervisory experience is preferred. Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience. A completed IJB LinkedIn Learning Leadership and Professional Development Certificate is equivalent to six months of education or experience for supervisory-level positions. Preferred Qualifications - Experience in software engineering, system development, or technical leadership. - Experience in enterprise or government environments. - Experience balancing BAU and project work. - Strong understanding of software delivery, system architecture, and application support. - Familiarity with CI/CD, automated testing, and modern engineering practices.

Title: Underwriting Manager - Middle Market Location: Denver United States time type Full time job requisition id JR-142268 Job Description: Manages a group of associates who have underwriting responsibility for all middle market lines, responsibly growing strategy, talent, and business. This position will be located in our Denver, CO office under a hybrid work model. What You'll Do: As an Underwriting Manager - Commercial Lines, you will oversee and guide the implementation and successful execution of our business strategy and uphold continuous improvement through leadership focused on process, problem solving, performance, partnering, purpose and people. In addition, you will: - Manage the day-to-day underwriting operations while providing technical guidance to a team of underwriters. - Recommend and implement changes to improve productivity, growth, profitability, and quality, as well as monitor effectiveness of these policies and procedures. - Interpret underwriting guidelines for larger or more complex files. - Handle difficult underwriting inquiries through direct personal action. - Coordinate and participate in underwriting training programs - Attend cross functional team meetings, present and work with other teams in pursuing new accounts, as well as agencies/insureds to develop and maintain effective business relationships. What it Takes: - Bachelor's degree or equivalent work experience - Minimum 2 years of related work experience, with experience in middle market underwriting preferred - Completion of insurance courses such as IIA and CPCU preferred - Previous courses in management or management experience preferred - Thorough knowledge of specific insurance concepts and terminology - Effective analytical, human relations and communications skills - Ability to meet travel requirements of the job What You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. - Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. As a Sentry associate, you will have an in-office workspace and materials for your home office. - In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. - Meal Subsidy available for associates who report to an office. - 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. - Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program - Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off - Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. - Well-being and Employee Assistance programs - Sentry Foundation gift matching program to encourage charitable giving. - In the state of CO, the annual compensation for this position, based on qualifications and experience is between $145,900 - $218,900. About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

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Role Description We are seeking a proactive and highly organised Lead Manager / Lead Concierge to be the first point of contact for all inbound enquiries. This role is responsible for managing, qualifying, and nurturing incoming leads, ensuring prospective clients receive a premium experience from their first interaction with our business. The successful candidate will act as the gatekeeper of our sales pipeline, identifying qualified opportunities and coordinating site inspections for our Director/Sales Team to progress through the sales process. Key Responsibilities: - Lead Management & Response - Monitor all inbound leads across phone, email, website enquiries, social media, and third-party platforms. - Respond to new enquiries promptly during business hours. - Maintain accurate records of all lead activity within the CRM. - Follow up with prospects who have enquired but not yet progressed. - Lead Qualification - Conduct discovery calls with prospective clients using established qualification frameworks. - Assess project suitability, budget, timeline, location, and decision-making criteria. - Identify high-quality opportunities that align with the company's ideal client profile. - Manage and nurture leads that may not yet be ready to proceed. - Appointment & Pipeline Coordination - Schedule qualified site inspections and consultations for the Director/Sales Team. - Ensure all relevant project information is gathered and documented before appointments. - Coordinate calendars and appointment logistics. - Maintain a structured and organised sales pipeline. - Client Experience - Deliver an exceptional first impression of the business. - Act as a trusted point of contact throughout the initial enquiry stage. - Maintain regular communication with prospective clients. - Ensure every lead receives professional, timely, and personalised service. Key Performance Indicators (KPIs): - Speed to lead response. - Number of leads contacted and qualified. - Qualification-to-appointment conversion rate. - Appointment attendance rate. - CRM data accuracy and pipeline management. - Overall lead-to-opportunity conversion performance. Qualifications - Previous experience in lead management, lead qualification, customer success, sales support, or inside sales. - Experience within residential construction, custom home building, renovation, property, or related industries is highly regarded. - Strong phone communication and relationship-building skills. - Experience using CRM systems and sales pipelines. - Ability to work independently and manage multiple enquiries simultaneously. Requirements - Professional and personable communicator. - Highly organised and process-driven. - Strong attention to detail. - Confident speaking with prospective clients. - Customer-focused with a consultative approach. - Proactive, reliable, and accountable. Success in this Role Success is not measured by direct sales, but by the ability to efficiently qualify opportunities, create an outstanding client experience, and ensure the sales team spends their time meeting only with highly qualified prospects. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).